Soak Bathhouse Monthly Operational Audit

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Reception Desk cleaned and dusted

  Yes

  No

  N/A

• Soak Sign Clean - no dust

  Yes

  No

  N/A

• Entrance Glass Gate Clean

  Yes

  No

  N/A

• ALL bins cleaned with new liners

  Yes

  No

  N/A

• Drink station clean and fully stocked

  Yes

  No

  N/A

• Reception floors mopped

  Yes

  No

  N/A

• Walls cleaned of splashes and marks

  Yes

  No

  N/A

• Defibrillator visible and checked daily

  Yes

  No

  N/A

• Mirrors wiped and polilished

  Yes

  No

  N/A

• All doors clean and wiped

  Yes

  No

  N/A

• Locker doors wiped

  Yes

  No

  N/A

• Internal locker areas wiped and cleaned

  Yes

  No

  N/A

• Floor area vacuumed & mopped

  Yes

  No

  N/A

• Ceiling vents clean, free of mould

  Yes

  No

  N/A

Showers

• Grout on tiles cleaned

  Yes

  No

  N/A

• Shower walls wiped

  Yes

  No

  N/A

• Remove grates, drains clear of hair and build up

  Yes

  No

  N/A

• Floors scrubbed

  Yes

  No

  N/A

• Body wash levels filled & dispensers wiped down

  Yes

  No

  N/A

• Ceiling vents clean, free of mould

  Yes

  No

  N/A

Toilets

• Toilet bowls, seats, lids & outside of bowl clean

  Yes

  No

  N/A

• Wash basins clean and polished

  Yes

  No

  N/A

• Toilet paper filled

  Yes

  No

  N/A

• Paper dispenser filled

  Yes

  No

  N/A

• Soap levels filled & dispensers wiped down

  Yes

  No

  N/A

• Floor area mopped

  Yes

  No

  N/A

• Ceiling vents clean, free of mould

  Yes

  No

  N/A

• Kitchen bench wiped and tidy

  Yes

  No

  N/A

• Rubbish bin empty and lined

  Yes

  No

  N/A

• Sink and tap clean and polished

  Yes

  No

  N/A

• Floor swept & mopped

  Yes

  No

  N/A

• Skirt boards dusted

  Yes

  No

  N/A

Store Room/s

• The clean linen is not store in the same area of the used

  Yes

  No

  N/A

• Green linen bags empty - no cable ties

  Yes

  No

  N/A

• All towels and stock are placed neat & tidy in the designated storing area

  Yes

  No

  N/A

• Floor swept & mopped

  Yes

  No

  N/A

• Skirt boards dusted

  Yes

  No

  N/A

• Floors are cleaned and no sign of hazards

  Yes

  No

  N/A

• ALL bins cleaned with new liners

  Yes

  No

  N/A

• Paint and varnished areas are well kept

  Yes

  No

  N/A

• Plants/gardens are being well maintained (plants are alive, neat and tidy, no rubbish in garden beds)

  Yes

  No

  N/A

• Shower area is cleaned (grout, walls wiped, drains cleaned, floors scrummed)

  Yes

  No

  N/A

• Signage is visible and well maintained

  Yes

  No

  N/A

• Hydration station is clean and stocked (tea, cups, hot water, water taps working)

  Yes

  No

  N/A

• Regular cleaning laps are being upheld (cups, towels, rubbish etc...)

  Yes

  No

  N/A

• Outdoor seating and table is clean a well maintained

  Yes

  No

  N/A

• Grime removed from waterline

  Yes

  No

  N/A

• Remove rubber mats and clean underneath

  Yes

  No

  N/A

• Top edges wiped

  Yes

  No

  N/A

• Top of water edge skimmed and clean of debris

  Yes

  No

  N/A

• Pool Test/Water checklist up to date (clarity, temp, foam and smell)

  Yes

  No

  N/A

• Pool covers are being placed on overnight

  Yes

  No

  N/A

• The surrounding area clean, tidy and clear of any obstructions

  Yes

  No

  N/A

• Any damages to the spa

  Yes

  No

  N/A

Cold Plunge

• Grime removed from waterline

  Yes

  No

  N/A

• Remove rubber mats and clean underneath

  Yes

  No

  N/A

• Top edges wiped

  Yes

  No

  N/A

• Top of water edge skimmed and clean of debris

  Yes

  No

  N/A

• Pool Test/Water checklist up to date (clarity, temp, foam and smell)

  Yes

  No

  N/A

• Pool covers are being placed on overnight

  Yes

  No

  N/A

• The surrounding area clean, tidy and clear of any obstructions

  Yes

  No

  N/A

• Any noticeable damages or maintenance issues

  Yes

  No

  N/A

Pools

• Grime removed from waterline

  Yes

  No

  N/A

• Remove rubber mats and clean underneath

  Yes

  No

  N/A

• Top edges wiped

  Yes

  No

  N/A

• Top of water edge skimmed and clean of debris

  Yes

  No

  N/A

• Pool Test/Water checklist up to date (clarity, temp, foam and smell)

  Yes

  No

  N/A

• Pool covers are being placed on overnight

  Yes

  No

  N/A

• The surrounding area clean, tidy and clear of any obstructions

  Yes

  No

  N/A

• Any noticeable damages or maintenance issues

  Yes

  No

  N/A

• All equipment is being maintained and in working order

  Yes

  No

  N/A

• Store areas are locked

  Yes

  No

  N/A

• Chemicals are secure, clearly signed and place in their designated area/s

  Yes

  No

  N/A

• Floor is mopped and cleaned

  Yes

  No

  N/A

• All stain marks are removed

  Yes

  No

  N/A

• Glass cleaned

  Yes

  No

  N/A

• Temperature is sitting between 75 - 80 degrees

  Yes

  No

  N/A

• Timer attached and in working order

  Yes

  No

  N/A

• Stones are dry - no water

  Yes

  No

  N/A

• The wooden benches are not damaged and are in good condition

  Yes

  No

  N/A

Steam Room

• All surfaces are cleaned (hosed/gurnied)

  Yes

  No

  N/A

• All stain marks are removed

  Yes

  No

  N/A

• Glassed cleaned

  Yes

  No

  N/A

• Temperature is sitting between 38 - 45 degrees

  Yes

  No

  N/A

• The panel for the oil is not damaged and is in working order

  Yes

  No

  N/A

• Drain is cleaned and smells pleasant

  Yes

  No

  N/A

• Vacuum and clean floor for dust

  Yes

  No

  N/A

• Glass cleaned

  Yes

  No

  N/A

• Reset with fresh towels on beach and floor

  Yes

  No

  N/A

• Temperature is sitting between 45 - 65 degrees

  Yes

  No

  N/A

• Set to red light

  Yes

  No

  N/A

• Surrounding areas is clean and tidy

  Yes

  No

  N/A

Red Light Therapy

• Vacuum and clean floor for dust

  Yes

  No

  N/A

• Massage bed refreshed with clean linen

  Yes

  No

  N/A

• Headphones and ipod in working order

  Yes

  No

  N/A

• Eye googles are cleaned and present

  Yes

  No

  N/A

• Facial products and make-up wipes are fully stocked

  Yes

  No

  N/A

• Machine is in good working order

  Yes

  No

  N/A

• Towels are stocked

  Yes

  No

  N/A

• Maintenance Report is all up to date and all items are being actioned

  Yes

  No

  N/A

• Monthly Audit Schedule is up to date

  Yes

  No

  N/A

• Tanda is up to date (rosters, leave, compliance, timesheets and ex-staff removed)

  Yes

  No

  N/A

• Zenoti feedback is up to date

  Yes

  No

  N/A

• Google feedback is up to date

  Yes

  No

  N/A

• All inquiry are being responded to in a professional and timely manner

  Yes

  No

  N/A

• All ordering is up to date

  Yes

  No

  N/A

• Water Checklist: Recorded daily and records kept for inspection in accessible place

  Yes

  No

  N/A

• Cleaning Checklist: Submitted each day by Bathhouse Manager

  Yes

  No

  N/A

• Welcome Protocol: Welcome talk given consistently for each visit

  Yes

  No

  N/A

• Uniform Compliance: Uniform policy to be upheld at all times

  Yes

  No

  N/A

• Safety Compliance: Front/back of house to be dry, safe and well organised at all times

  Yes

  No

  N/A