Title Page

  • Branch conducted

  • Conducted by

  • Position

  • Audit conducted on

  • Location

Information

  • For questions requiring actions "documented", if no document/report can be submitted to auditor, state "NO" and explain

  • If audited item is not directly checked/witnessed by auditor (e.g. illumination during darkness, opening procedure, ...), state "N/A".

  • Red marked questions are mandatory

  • Amounts must be submitted in US$. Local currency can be added in the question's comment section.

  • Panic Buttons should be tested during audit

  • When audit is completed, go to section "AUDIT RESULT" (section 2) and indicate score on slider. Comment if conclusions are different.

Audit identification

  • BRANCH AUDIT

  • Country

  • Branch

  • Country General Manager

  • Country Head of Security

  • Is there a regional/local Security personnel dedicated to the audited branch?

  • Others:

AUDIT RESULT

  • AUDIT SCORE (use automatically generated score) - if override, explain:

  • CRITICAL - Requires immediate management attention!

  • AUDIT RESULT:

  • If override automatic score, explain conclusion:

  • Add location

Branch General Information

Ligns of Business

  • Ligns of Business in the branch

  • Is the Security Department in charge of all LoBs security aspects?

  • Is there an organizational chart in place?

  • Key competitors

  • Brink's market share in core business (CIT/Cash)

  • Key customers

Audits / Inspections

  • Has the branch been audited by Global Security in the past 48 months?

  • Has the branch been audited by Regional/Country security in the past 48 months?

  • Has the branch been audited by QA in the past 48 months?

  • Has the branch been audited by Internal Audit in the past 48 months?

  • Has the branch been audited by an external structure (e.g. KPMG, ISO) in the past 48 months?

  • Has the branch been audited by IT security in the past 48 months?

  • Number of Street inspections per year (average)

  • Are street inspections properly documented?

  • Example of Street inspection report

  • Does Security Department or branch management organize or participate in regular meetings with local Law enforcement & other Government Agencies?

Employees

  • Total number of employees in the branch

  • CIT

  • ATM (if different from CIT)

  • MP

  • SG&A

  • Other (guarding, technicians, ...)

  • Turnover rate in CIT/Cash Operations (%/year)

  • Are temporary workers hired for operational CIT/Cash work?

  • Is the country/branch unionized?

Vehicles

  • Number of vehicles (total)?

  • Softskin

  • AV

  • AV ballistic level

  • OMV

  • Are rental vehicles in use for CIT?

Weapons / Protective Equipment

  • Does country law allow weapons?

  • Are other weapons carried in the vehicles and/or the branch?

  • Are bullet proof vests mandatory?

  • Do employees wear bullet proof vests?

Airports

  • Is the branch involved in airport operations?

Insurance & Loss history

  • Is ARRS up to date?

  • What is the approved maximum domestic branch liability?

  • What are the average values per vault while operating? (Intra Day limits)

  • What are the average values per vault overnight?

  • What is the maximum limit (US$) per vehicle?

  • What is the average limit per vehicle?

  • If applicable, what is the maximum vehicle limit for BGS operations

  • Are the limits stated and adapted in customer contracts?

  • How many vaults / C Safes are in the branch?

  • List the number and associated amounts for loss incidents in the current and previous year?

  • Y-1:

  • YTD:

  • Internal vs. External losses ($ & %):

Licenses

  • Are there documents/licenses for the branch/country to operate effectively and within the law (Insurance Certificates, Vehicle documentation, firearm licenses, permits, etc.)?

  • Does the branch have a Security clearance?

  • Is the branch ISO certified?

Subcontractors

  • Does the branch use subcontractors for CIT services?

Country level specific topics

  • Is the audit performed on country level?

GSD implementation

  • Does management/Security Department conduct a complete branch RMS (Risk Management Survey) at least once a year (documented)?

  • Are annual self inspections conducted by business elements and reviewed by Security?

General Security Information

  • Has a new BSI been designed/updated, based on GSD/CSD?

  • Does the branch have a contingency plan / BCP (Business Continuity Plan)?

HR collaboration

  • Is integrity testing used in the country/branch (MIDOT, ITPC, other)? (If not legal, state N/A)

  • Do Security department and/or HR perform pre-recruitment screenings in collaboration with local management?

  • Is Security Department consulted (written) prior to recruitment of new employees?

  • Are references sought before recruiting/on-boarding?

  • Is a record of all employees maintained?

  • How much time between hiring and employee being used in a frontline operational role?

  • When employees resign, retire or are terminated, does management recover all items of identification, uniforms and associated equipment (documented)?

  • Are security incidents documented?

  • Followed-up in collaboration with involved department & HR?

Training Policies & Programs

  • Has TK training been performed on all sensitive employees?

  • Is a training program enforced for all operational employees (CIT/ATM/MP)?

  • Are CIT drivers provided with "Defensive Driving" training?

  • Are Messengers provided with "Pavement Attack" training?

  • Are MP employees provided a "Emergency Security & Safety" training?

  • If applicable, do employees attend shooting training on a regular basis, as required by law and/or internal procedures?

  • Is training required by law?

  • Is all mandatory (by law and company policy) training up to date?

IT / Global Sourcing / Sales

  • Is there a Cybersecurity procedure / IT risk awareness information and training program in place?

  • Is Global Sourcing used as support for purchases?

  • Is Security Department involved upfront in new contracts and services by Sales and OPS to ensure adequete security measures are in place?

  • Is Security approval required prior to any operational changes?

CCTV / Alarm / Access control

CCTV

  • Is branch/facility CCTV coverage adequately covered, with no blind spots?

  • Entry / exterior covered?

  • Interior covered?

  • Vault / Pre-vault area covered?

  • Loading bays covered, if applicable?

  • MP CCTV coverage satisfactory (if applicable)?

  • Number of cameras installed?

  • Analogic

  • IP

  • Camera brands?

  • Number of DVR's?

  • DVR brands?

  • Are DVR's securely stored and protected from unauthorized access?

  • Are images stored for at least 90 days, in compliance with company policy?

  • For how long?

  • Are the CCTV systems maintained under a service agreement?

  • Is CCTV surveillance internal / subcontracted?

ALARM

  • Are alarm systems overall satifactory?

  • Dual/redundant alarm?

  • Are monthly alarm tests (vault(s), silent hold-up alarms) conducted and record maintained on file?

  • Has the branch been free of repetitive false alarm conditions during the past six months?

  • Are all alarm monitoring stations notified of cancellations upon termination/resignation of employees with copy of notification maintained on file at the branch?

  • Are all vault alarms operated on strict opening/closing schedules communicated to the alarm monitoring station?

  • Is there 24 hour alarm protection in all areas stated below?

  • Entry doors to general office door zones?

  • Money room & above drop ceiling (if not applicable, check box and explain)?

  • Vault & above ceiling itself?

  • check-in room & above false ceiling?

  • Office Areas &above drop ceiling?

  • Are there contacts on all sensitive doors in accordance with Security standards?

  • Are motion detectors or beams fitted within the branch, if so indicate which areas are covered?

  • Is the check-in room alarmed during closed periods?

  • Is there a Fire Alarm System in the Branch?

  • Are smoke detectors installed in the branch?

  • Does the Fire Alarm activation affect any external doors? If so, explain.

  • Are the alarm systems monitored internally or externalized?

  • Are the alarm systems directly connected to Police?

  • Are Panic Buttons installed?

ACCESS CONTROL

  • Is a secured condition of the branch maintained with access controlled during period when the building is occupied and in operation?

  • Do all barrier doors demonstrate positive independent lock up upon uninterrupted return to a closed position?

  • Is door interlocking installed in the branch for sensitive areas (main access, MP, ...)?

  • Is a branch visitor's log maintained in close proximity to the pedestrian door with all captions properly completed?

  • Is the ID of visitors (including auditor(s) on arrival) properly controlled before granting access to the branch and sensitive areas?

  • If applicable, are roof hatches secured with company approved (high security) padlocks?

  • Are all other security areas accessible from within the check-in room exclusively manually controlled from within those areas (e.g. MP, vault, courier room, etc.)?

  • If applicable, is only one crew at a time permitted in the check-in room when shipments are exposed and being handled therein?

  • Is biometric access control in place?

Branch security

Physical security

  • Distance to nearest Police station

  • Type of tenancy

  • Neighboring

  • Neighbors

  • Does the branch benefit from 24/7 guarding / human presence?

  • Do all non-access / egress openings comply with security standards (Ventilation, fans, heaters, air conditioners or air handling equipment, etc.)?

Fences / Parking area

  • If possible, is the branch protected by fences? (if not possible, state N/A)

  • Is the exterior of the building including parking area adequately and automatically illuminated during hours of darkness?

  • Is there a Parking area specifically for Armoured vehicles?

  • Is there a dedicated parking area for employees / visitors?

  • Is the branch equipped with secured loading bay(s)?

IDs / Equipment / Documents

  • Do all field and staff personnel have a valid Brink’s identification card?

  • Are surplus uniforms stored in a secured area with access limited to authorized management only?

  • Are sensitive documents stored in a secure manner?

  • Are Copies of contracts for all customers held locally?

  • Are office areas equipped with efficient document shredders (cross cut vs. strip cut)?

  • Is the branch equipped with a back-up power generator?

Smoke / Fog generators

  • Are smoke / fog generators installed in the audited branch?

Access control

  • Are access rights handled/overviewed by Security Department?

  • Are all physical access deliveries SOX compliant?

  • Are IT accesses SOX compliant?

  • Are access rights updated/cancelled according to employee needs (duty evolution, departure...)?

  • Does the branch maintain an accurate documented record for assignment of badges, identification cards, uniforms and associated equipment?

  • Is branch access controlled by turret?

  • Is access controlled by badge/biometrics/no-key policy?

  • Is pedestrian access protected by an airlock / man trap?

  • Is the Pedestrian gate remotely controlled?

  • Are working intercoms fitted outside of all critical doors (tested)?

  • Are all External / Internal doors including emergency doors fitted so as to prevent removal from outside of the compartment (hinges on the inside)?

Branch opening

  • Does the number of employees participating in the branch opening correspond to the number required for the liability held on premises?

  • Are all employees assigned to the opening in attendance outside the branch before commencing the pre-opening inspection?

  • Are opening crewmembers entering the branch to secure the facility common combination holders to prevent them from opening the vault?

  • Does the opening crew (2 members) conduct an exterior perimeter check prior to entering to ensure branch integrity?

  • If applicable, do the assigned opening members proceed directly to the security box to immediately arm themselves?

  • Does the second member of the inspection team conduct a thorough inspection of the interior of the branch ensuring all areas including empty trucks are searched?

  • While the inspection is being conducted are only authorized inspection personnel permitted access to the branch?

  • Is a 2-way portable radio and wireless silent holdup alarm device utilized by the opening crews during the interior & exterior inspection process?

  • Are two employees inside the vault room when they contact control for a one time combination to the vault?

  • Are Security Department approved Branch Security Instructions/Opening Procedures prominently posted, and include provisions for all types of formal and/or interim openings (i.e. air courier and/or regular armored runs returning to occupied/unoccupied branch?

  • Does management conduct periodic, unannounced inspections of opening procedures (documented)?

  • Is there a remote branch opening/closing procedure in place?

Primary Guard Post / Turret / Control Center

  • Is the primary guard post secured and manned for all openings/closings and during periods when there are liabilities exposed as required by company policy?

  • Are the branch signature & photography lists and competitor's signature & photography lists updated?

  • Is the primary guard post equipped with the following?

  • Are primary guards always armed (if applicable), instructed as to their duties and familiar with all primary guard post equipment?

  • Do primary guards perform no other duties but to guard and manage access?

  • Do primary guards maintain a log of all vehicular traffic into and out of the garage/branch including a section to record suspicious persons or vehicles?

  • Is the turret kept clean, tidy, and free of distracting materials?

Key management

  • Are intelligent key lockers in use (e.g. TRAKA)

  • Is a procedure in place for key loss management (documented)?

Exceptions

  • Did the branch file Exception Requests (approved and still active)?

  • Are operations conducted outside of standard procedures covered by validated Exceptions?

Vault / Pre-vault

Vault Safe opening/closing process

  • Are vaults/safes equipped with one time combination locks?

  • If applicable, is there sufficient number of armed personnel on premises for liabilities exposed during opening/closings?

  • Do all vault/safe openings require two individuals to participate?

  • Are all captions completed on the vault opening/closing records including for interim openings/closings?

  • Do two closing employees attempt to open the vault to ensure time locks are holding (witnessed)?

  • Are alarm systems properly activated upon closing of vault door?

  • Do all employees vacate the building together?

  • During periods when the branch is unattended and there are no service crews on the road, is a supervisory management individual whose name appears on the emergency notification list at the alarm monitoring station required to carry a pager or cell phone for emergency contact?

Check-in/check-out procedures

  • Does management regularly monitor liabilities for individual pick-ups/deliveries and on vehicle to ensure CSD/ARRS provisions are met and document their findings?

  • Are all outgoing shipments verified in dual custody by the vault room cashier and receipting messenger?

  • Are messengers required to receipt for all outgoing shipments and record in word versus numeric, the total number of items beside their signature?

  • Do messengers upon receiving shipments from vault room maintain continuous custody and visual scrutiny over them?

  • Whether at the check through window or at the truck when using the cage system, is each incoming/outgoing parcel individually verified by amount, location and recorded seal number by driver and messenger (or scanned) as opposed to piece count?

  • Does one assigned crew member remain continuously present at the armored vehicle when there are liabilities on board within the garage area?

  • Do customers properly receipt for shipments by spelling out the number of items in words versus numeric beside their signature?

Vault balance

  • Is there a BLIND physical audit conducted in dual custody by piece count of vault contents prior to closing against following day/shift delivery sheets (documented and witnessed)?

  • Are all items including short and long-term holdovers physically balanced daily/by shift and listed on approved company manifest(s)?

  • Is a physical audit by piece count of the following day contents performed immediately prior to closing in dual custody against out-bound tab?

  • Is a monthly independent physical vault balance carried out with confirmation from customer that all is in balance?

Vaulting operations & Vault security

  • Is access to the vault room/protected coin room restricted to persons assigned to work therein?

  • Is dual custody maintained with a minimum of two persons continuously present at all times when any vault/safe/protected coin room is open and/or liabilities exposed?

  • Is the VAULT ROOM independent from MP?

  • Are day gates utilized for their intended purpose for short-term restricted access control?

  • Are contents of bulk baggage shipments verified in dual custody immediately prior to being sealed?

  • Do vault/pre-vault employees properly receipt for incoming shipments including the recording of time in and spelling out the number of items in words versus numerical?

  • Are there procedures to verify contents of shipments which are torn or have loose seals with a log maintained?

  • Are all captions completed for information required and all manifests returned to the vault room?

  • Is there a thorough visual inspection of vault room and money room or any other areas where liabilities are exposed prior to closing?

  • Is a signature provided for all shipments entering the vault room at the time of their transfer into the vault room and pre-recorded seal numbers verified by a person other than the one who brought them into the vault room?

  • Are employees prohibited from wearing/bringing extraneous articles of clothing, lunch containers, purses, electronic equipment other items into the vault room or areas accessible from the vault room where liability is handled and exposed, and procedure enforced?

  • Is a vault record properly completed for contents of each vault/safe/protected coin room?

  • If not OTC equipped, is the mechanical combination dial on the vault door subject to a combination change every 12 months and/or any time a comb holder is transferred or terminated (if OTC, state N/A)?

  • If applicable, are firearms, keys for internal security doors, 2-way portable radio, remote silent hold-up alarm and other equipment as required for the next opening secured in the opening security box only after the formal closing of the vault/safe has been completed?

  • Are shipments to which access is not continuously required transferred as quickly as possible from the vault room into the vault?

Coin room

  • Are coin room contents/holdings properly recorded in the SMART/ISA/other system?

  • Is the coin vault used exclusively for the storage of coin and precious metals, except gold?

  • Are damaged or broken boxes/bags properly secured so that no loose coins are left in the coin room?

  • If applicable, during formal closing of the coin room, is a serialized and recorded seal installed on the outside of the all steel security barrier door to allow for inspection of integrity and detection?

  • Are two individuals required to be present simultaneously to conduct an opening/entry to a protected coin room?

  • Is the coin room content daily balanced (documented)?

Guard Keys / Equipment

  • Where vault operations are responsible for daily distribution and recovery of equipment (i.e. firearms, radios, vehicle keys, etc.) is an appropriate log maintained, either electronic or paper, with all required information for positive inventory control?

  • Is all issued and recovered equipment under vault room control secured under lock and key with restricted access during periods when the equipment is not assigned?

  • Is a daily inventory of all equipment, firearms, transmitter portable radios, customer/vehicle/branch keys conducted, logged and signed prior to closing?

  • Does the branch maintain a master accurate inventory record of keys for all customer and/or Brink’s safes?

  • Are keys for daily operations secured in a proper lock-up to which access is restricted to authorized individuals?

  • Are surplus keys for additional or emergency purposes secured in a proper lock-up within the vault itself and/or other alarmed security area?

  • Are keys assigned to employees on a daily basis properly receipted for both in and out (documented)?

CIT

Vehicle limits

  • Standard 2 men vehicle limit?

  • Standard 3 men vehicle limit?

  • OMV vehicle limit?

  • BGS vehicle limit?

Pavement

  • Pavement limit in the country?

  • Do CIT employees & Dispatching employees know pavement/truck limits?

  • Are security boxes in use for every pavement movement?

Route management / Process

  • Is DESCARTES or another Routing Software in use?

  • How many routes are serviced each day (average week day)?

  • What is the average number of stops per hour?

  • What is the average time for loading and unloading trucks on base?

  • Are the routes fixed, variing, random?

  • Do employees know their route assignment (route, vehicle, crew) prior to starting shift?

  • Are the crews fixed/variing

  • Are there blind spots for communication (mobile, radio) in the geographical area covered by the branch?

Procedures

  • Is there a documented procedure enforced for loading/unloading AV to street (customer location)?

  • Is there a documented procedure enforced for loading/unloading AV to base (loading bay)?

  • Is there a documented procedure enforced for transfer of responsibility (base & Customer)?

  • Is scanning in use for transfer of liability (e.g. ICash, Ocean Suite, Dolphin, ...)?

  • If applicable, are front and rear compartment keys keyed differently and separated on individual company approved rings?

  • If applicable, are drivers prohibited from having keys for the back of the truck and restricted to only keys for the front compartment?

Vehicle security

  • Before departing the branch for each day’s operation, do the drivers conduct an inspection of their assigned armored vehicles to ensure all on board security and safety equipment is properly functioning and complete and sign a driver's report?

  • Is the exterior of armored vehicles in good cosmetic appearance and free of excessive rust or perforation?

  • Are vehicles under CCTV control?

  • Are vehicles equipped with functioning GPS tracking system?

  • Are serviceable armored vehicles equipped with a receiver for the 2-way portable radio?

  • Are vehicles equipped with working panic buttons? (tested)

  • Are vehicles equipped with anti drive away system (e.g. DAC)?

  • Is there always at least one crew on board when liability is on the truck (OMV excepted)?

  • Protection of values in AV

  • Type of crews

  • Are additional escorts used for sensitive routes (if yes, explain)?

  • Vehicle security

  • If applicable and crews armed, are vehicles equipped with operational gun ports?

  • Are vehicles equipped with operational door ajar warning light systems in the front and rear compartments?

  • Does each truck compartment have a working fire extinguisher?<br><br>

  • Are seatbelts in proper working order?

Vehicle Keys

  • Are keys securely stored when not in use?

  • Are all vehicle keys audited monthly by management?

  • Is there a master inventory of all vehicle keys for day to day operations?

  • Are ignition keys removed from all vehicles when left unattended, other than in a secure Brink’s branch garage?

Communication equipment

  • Are 2-way portable radios inventoried daily?

  • Are vehicles equipped with a proper means of communication (cellular, GPS, satellite phone and/or base radio)?

  • Are crews assigned to long distance runs which exceed the radio network required to call in on predetermined schedules via cellular/satellite telephone and/or landline to report on their status?

  • Is the branch radio system monitored at all times from a central dispatch when armored car crews are in operation?

  • In branches where portable cellular telephones are assigned, is a daily disbursement and recovery program in effect?

Maintenance

  • Is vehicle maintenance performed internally / outsourced?

ATM Operations

ATM Security

  • Are serviced ATMs equipped with One Time Combination locks?

  • If applicable, does Brink’s immediately change combinations when taking over contracted ATM service from competitors?

  • If ATM raw combinations are stored on Brink’s premises, are they stored in a secured manner?

  • If applicable, are upper and lower combinations controlled to prevent access by a single individual?

  • Is a permanent record made immediately upon receiving keys from a customer including date, time, location and recipient’s name and signature?

  • Is all outgoing equipment/material assigned to ATM crews properly receipted for on an appropriate log/BIMS?

  • Are master key rings properly sealed on a company approved serialized seal to prevent the removal of keys?

  • Are keys weighed at the time of requisition and again upon return to the branch with weights documented on an appropriate disbursement log?

  • Is there a master inventory record of all existing keys?

  • Is there a regular (monthly) audit performed to verify all keys against updated records and a log maintained?

  • Are all keys stored and controlled in a secured manner?

  • Are service kits stored in a sealed condition with seal numbers recorded?

  • Is there a check-in/out system available to issue or retrieve ATM service kits and keys, which ensures dual access control with proper receipting procedures?

  • Are all captions for information required properly completed on ATM service logs?

ATM Service procedures

  • Which ATM service is provided?

  • Cassette swap

  • Cash swap

  • Cash add

  • Are ATM crews equipped with individual body cameras?

  • Are ATM services performed under dual control (two employees)?

MP

  • Is there a Cash Logistics Operations / Money processing (MP) at this branch?

Additional photos

  • Add media

  • Add media

  • Add media

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.