GOLDAIR HANDLING SELF ASSESSMENT - duplicate

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Flight Number of Audited Flights

Airport

• Check-in

  Yes

  No

  N/A

• Arrivals

  Yes

  No

  N/A

• Departure Gates

  Yes

  No

  N/A

• Ramp

  Yes

  No

  N/A

Section A - Check In

• Do desks open and close on time and are there enough?

  Yes

  No

  N/A

• Are company logos and branding correct?

  Yes

  No

  N/A

• Are security questions displayed and drawn to passengers attention?

  Yes

  No

  N/A

• Are excess baggage collection procedures followed?

  Yes

  No

  N/A

• If DCS used, which system is it?

  Yes

  No

  N/A

• Is cabin baggage viewed, weighed and tagged?

  Yes

  No

  N/A

Section A - Security/Boarding

• Do agents check tickets and ΙD/passports?

  Yes

  No

  N/A

• Are there enough boarding gates available?

  Yes

  No

  N/A

• Are there sufficient immigration control channels open?

  Yes

  No

  N/A

• Are there separate Schengen channels/Areas?

  Yes

  No

  N/A

• Are the departure lounge FIDS and gate screens correct?

  Yes

  No

  N/A

• Are there enough baggage X-ray machines?

  Yes

  No

  N/A

• Do boarding staff arrive at gate on time?

  Yes

  No

  N/A

• Are PRM's identified and pre-boarded?

  Yes

  No

  N/A

• Is there communication with a/c, re boarding time ETD?

  Yes

  No

  N/A

• Correct/Clear boarding announcements?

  Yes

  No

  N/A

• Are there sufficient buses for remote departures?

  Yes

  No

  N/A

• Are passports/ID,s checked against boarding cards?

  Yes

  No

  N/A

Section A - Dangerous Goods

• Are Dangerous Goods notices provided by handling agent or airport authority displayed at: Check-in, Gates, Flight Desks?

  Yes

  No

  N/A

• Do agents ask/draw attention of customers to DG signs at check-in?

  Yes

  No

  N/A

Section B - Ramp Safety ARRIVAL

• Has the ramp agent briefed the team?

  Yes

  No

  N/A

• Was a pre-arrival FOD check performed?

  Yes

  No

  N/A

• Are vehicles (in use or otherwise) parked in designated areas?

  Yes

  No

  N/A

• Do personnel remain clear until anti-collision lights are off?

  Yes

  No

  N/A

• Is aircraft suitably chocked?

  Yes

  No

  N/A

• Is aircraft inspected for any ground damage prior to equipment being positioned on aircraft? If any damage noted, was the correct reporting procedure followed?

  Yes

  No

  N/A

• Are vehicles positioned only after chocks in place?

  Yes

  No

  N/A

• Prior to offloading commencing: were nets / ULD's correctly secured?

  Yes

  No

  N/A

• Was every hold opened and checked?

  Yes

  No

  N/A

• Do staff avoid walking on moving baggage belts?

  Yes

  No

  N/A

Section B - General Turnaround

• Are vehicles driven in a safe manner around the aircraft?

  Yes

  No

  N/A

Section B - Departure

• Do reversing vehicles use a banksman?

  Yes

  No

  N/A

• Were upper load limits adhered to?

  Yes

  No

  N/A

• Are nets kept in holds at all times and secured for departure?

  Yes

  No

  N/A

• Was all flight paperwork presented to crew in good time?

  Yes

  No

  N/A

• Is any FOD generated by the turnaround removed before departure?

  Yes

  No

  N/A

• If hand signals are used, are they clean and understood by all?

  Yes

  No

  N/A

• Is a pre-departure walk around performed?

  Yes

  No

  N/A

Section B - Personal Protective Equipment

• Is hearing protection worn?

  Yes

  No

  N/A

• Are hi-viz vests worn?

  Yes

  No

  N/A

• Are gloves and protective footwear worn?

  Yes

  No

  N/A

Section B - Aircraft Cleaning

• Do cleaners arrive in good time?

  Yes

  No

  N/A

• Are number of cleaners adequate, or as per SLA?

  Yes

  No

  N/A

• Are correct specifications followed?

  Yes

  No

  N/A

Section C - Servicing Equipment

• Is the equipment serviceable and fit for purpose?

  Yes

  No

  N/A

• Do motorised vehicles have an operating fire extinguisher?

  Yes

  No

  N/A

• Are all vehicles removed and correctly parked?

  Yes

  No

  N/A

• Are GSE clean

  Yes

  No

  N/A

• Are vehicles switched off (or chocked) when not in use?

  Yes

  No

  N/A

• Actions required

Section D - Weight & Balance

• Is the W&B paperwork produced manually?

  Yes

  No

  N/A

• Is the W&B paperwork produced through handling agents DCS?

  Yes

  No

  N/A

• Are correct passenger weights used?

  Yes

  No

  N/A

• Is loading planned in accordance with airline guidelines?

  Yes

  No

  N/A

• Is a hard copy LIR completed and supplied to the ramp agent?

  Yes

  No

  N/A

• Are any changes fed back to load planning?

  Yes

  No

  N/A

• Is the LIR signed, annotated with actual baggage numbers and presented to the dispatcher?

  Yes

  No

  N/A

Section D - Operations

• Are PNL reports received -24?

  Yes

  No

  N/A

• Are required messages being received from up route station (MVT/LDM/CPM/PSM/PTM etc)?

  Yes

  No

  N/A

Section D - Flight File

• Loadsheet signed by captain and ramp agent?

  Yes

  No

  N/A

• LIRF: annotated, signed and matches info on loadsheet?

  Yes

  No

  N/A

• PNL, pax info lists etc?

  Yes

  No

  N/A

• Inbound/outbound SITA messages (MVT/LDM/CPM/PSM/PTM)?

  Yes

  No

  N/A

• NOTOC (if applicable)

  Yes

  No

  N/A

• Copy of AWB?

  Yes

  No

  N/A

• Storage period: minimum of months

  Yes

  No

  N/A

Section E - Lost & Found / Mishandled Baggage

• Does agent have direct World Tracer access?

  Yes

  No

  N/A

Section F - Security

• How is BRS achieved?

• Is the security check form held on station for min 48 hours?

  Yes

  No

  N/A

Section F - Ramp Incident Reporting

• Are agents aware of requirement to notify relevant department of incidents & accidents, including aircraft damage?

  Yes

  No

  N/A

Section F - Emergency Response Plan

• Is the stations ERP complete, up to date and understood?

  Yes

  No

  N/A

Airport Station Checklist Complete

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