Information
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Location
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Conducted on
Monthly Store Audit
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Location
Sales:
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Is store making budget?
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Is store making stretch?
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Is stores percentage beating last years sales?
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Is the store manager sending a weekly recap to regional manager?
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Is the goal calendar and contests being posted? With the most recent information.
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Are employee's aware of the daily goal and contests? Are all members displaying team effort?
Salesfloor
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Is the sales floor set for the current season?
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Are the glass showcases full with sellable merchandise?
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Are the toppers neat and full?
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Is the store signage correct? Prices points, Return Policy posted?
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Are the clothing racks full and colorized?
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How many rejected quality pieces in a 4 ft section? All departments should be verified.
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What is the quality of shoes?
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Are shoes being priced up?
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Are the shoe racks colorized and full?
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Production
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Is the production room set up properly? Does it flow?
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Is the production room, neat, clean and safe?
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Does the breakdown table have only necessary items for breakdown on table?
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Is the system being worked properly? With dandux, totes and Gaylord's?
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Do the hangers know their daily goals?
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Is each hanger using their own hang sheet?
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Is the manager verifying the clothing racks going to the salesfloor?
Ecom and Shopgoodwill
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Is the store scanning 250 books or more daily?
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Are acceptable scanned books labeled and placed in a blue tote?
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Unaccepted books in a Gaylord or sold on the salesfloor?
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Is the store sending weekly items to Shopgoodwill ?
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Is the store labeling all items placed in tote for Shopgoodwill ?
Customer Service
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Has the store received a customer complaint? If yes what was the nature of the complaint.
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Are customers being greeted when entering store in a friendly manner?
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Are all customers being given a receipt for their purchase?
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Are the donors being greeted promptly and assisted in a friendly manner?
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Are the donors being offered a receipt, asked to return and thanked for their donation?
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Are all employees in Goodwill proper uniform?
Housekeeping and Facilites
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Is the parking lot and sidewalks free of trash and cigarette butts?
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Are the fixtures and sales floor free of dust?
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Has the sales floor been swept and mopped if needed?
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Is the break room clean?
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Are the bathrooms clean and stocked?
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Is the office clean and organized?
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Is the cash wrap clean and dust free?
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Does the store have any facility issues that need to be reported?
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Safety
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Are all aisle ways clear and free of items on the floor?
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All fire exits clear of items?
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Are all fire extinguishers clear and free of items within a 3 ft section?
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All electrical cords rubber banded?
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All tagging guns have been covered when not being used?
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Do all employees have closed toe and heel shoes on for protection?
IT and Equipment
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Is the iPad secure in the office?
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All register iPads working properly?
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Is the Bluetooth free and clear of items?
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Do the store phones work?
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Is the IT log book up to date?
Security
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Is Loomis picking up the nightly deposits?
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Is the Loomis log being filled out?
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All deposits being secured in the Loomis safe nightly?
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Are the $200.00 tills being secured in the dial safe at closing?
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Are the keys to the Loomis safe being kept in the dial safe?
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Are the cameras / dvr working properly?
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Are two people entering the building together?
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Has there been any security breaches? Give details if Yes.
Paper Work Audit
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Does the pretty cash with receipts calculate to $100.00?
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Has all loose coin or donated money been turned into Regional?
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Have all employee purchase logs and refund logs at end of the month been submitted to Regional?
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Has the dsr monthly paperwork been organized for end of month pick up?
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Is the refund log being filled out completely? With 2 signatures, original receipt attached,customers signature and phone number?
Human Resources
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Are there any employees within 90 days of employment?
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30/60/80 performance reviews completed and originals turned in?
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Is the store manager using the employee logs for all employee's?
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Is the manager keeping a communication log book and management signing to acknowledge?
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Is the store holding monthly staff meetings?
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Did the Regional receive monthly store meeting minutes?
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Are the current WComp and 5 for 5 posters displayed in a common area?
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Regional Manager:
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Store Management: