GPM store visit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Store setup

• How setup is the store for BAU

Closing tool

• Daily briefing targeted to PPCR and Volume

  Yes

  No

  N/A

• Team tracking performance throughout the day

  Yes

  No

  N/A

• Team aware how to effectively use BAU and closing tool

  Yes

  No

  N/A

• Team aware of PPCR and volume targets

  Yes

  No

  N/A

• Team understand the utilisation measure

  Yes

  No

  N/A

• Closing tool being tracked

  Yes

  No

  N/A

• Team aware of the bespoke deals and how to process

  Yes

  No

  N/A

• How engaged are team around the trial

SFL

• SFL plan live in store

  Yes

  No

  N/A

• All deals being signed off by SFL

  Yes

  No

  N/A

• SFL tracker being used to manage failed conversions

  Yes

  No

  N/A

Selling skills

• CC's asking for the business

  Yes

  No

  N/A

• CC's identifying objections

  Yes

  No

  N/A

• CC's overcoming objections with support of SFL if needed

  Yes

  No

  N/A