Title Page
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Audit Title
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Centre
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Conducted on
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Prepared by
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Location
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Do the daily specials reflect the weather and local market? Ask the RM to explain their menu choices to confirm understanding. <br>
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When ordering your dish, did any of the team attempt to upsell an additional item to compliment your dish selection?
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Was the food delivered to your table within an acceptable period of time (considering the level of trade)?
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When your food arrived, did it look appealing? Did it look like the picture on the spec sheet? Would you buy it?
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Did the dish taste good? Was the temperature of the food appropriate? Did anyone check to see if you enjoyed the dish?
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Did the till receipt match what you had ordered? (Menu and recipe specification adherence is essential for legal compliance to allergen information as well as stock accuracy). If there is a till issue (e.g. line will not scan) please contact the Trading Helpdesk immediately.
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In the kitchen, ask the team to provide you with a spec sheet for the dish. Is the spec sheet easily available?
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Deconstruct and weigh the items. Do they match the Spec sheet within a tolerance of + or - 5%? (e.g. the Spec sheet states 100g, so 95-105g accepted)
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Please enter a summary of your findings here:
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Please detail your summary actions from the questions above for the GC team:
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Completion checklist: Completed all questions? Given feedback to the Restaurant Manager? Agreed dates for actions to be completed? When complete please email a copy of this document to the RM, cc the GCM and Tracey McCormick
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Select date
