Information
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Restaurant #
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Conducted on
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Above Restaurant Leader
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MOD
Restaurant Visit - KGC & Boneless
POP
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Readerboard: 2 pc Grilled Deal $3.99; New Boneless Mixed Bucket $14.99.
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3 new window decals posted. Sustain pot pie and Boneless pending space availability.
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Exterior: Boneless DT topper priced at $4.99 posted. Sustain DT speaker lug-on and pole sign.
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KGC LE LTO panels posted. 2pc KGC combo $4.99 and 3 pc KGC meal with drink $7.49
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KGC HE LTO panels posted. 10pc mixed meal $19.99 and add 10 Bites $4.49
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Existing interior 2pc Boneless combo LTO panel placed on FC as counter mat.
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Interior: KGC tripod banner posted. Remove Boneless mix and match. Sustain other 2 banners and register wrap.
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Bounce back coupons: Boneless post-it notes applied to bucket lids.
Cashier Knowledge, Packaging, and Holding
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Cashiers suggesting 2pc KGC combo for lunch and 10 pc. Mixed Boneless meal for dinner.
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Dialogue card posted at each register and Cashiers are executing.
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All Cashiers can describe KGC as "Our Grilled chicken is marinated and seasoned and then slow-grilled to perfection."
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All Cashiers can describe Boneless as "Same great taste as Original Recipe, just without the bones."
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Describe: "Boneless comes in both white and dark meat and is skinless."
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All TMs signed off on communication log verifying training complete.
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KGC and Boneless on-hand match projections and within hold time.
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KGC and Boneless meet quality standards (taste, temp, color, appearance, and size)
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Boneless white meat NOT "thick and ball shaped". Black tag being used to identify Boneless dark meat.
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KGC served bone down and grill marks present.
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2pc KGC combo packed in snack box; 10 pc bucket: 6 COB in #6 bucket and 4 Boneless in snack box.
KGC Preparing and Cooking
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Job Aids: Seasoning Guides, Color Chart, Racking Diagrams, and new Check Chicken Job Aid are posted.
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Cook is certified in KGC and executing procedures (observe).
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Grill racks properly seasoned: sprayed and placed in oven for 10 minutes. Racks sprayed once again prior to use.
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Chicken is inspected properly: feathers, kidnies, tails, and fat removed. Pop thigh bone and smooth all skin.
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Only orange/red label chicken being used. Maximum of 12 pcs per rack and racked per racking diagram.
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KGC seasoned per guide on both sides. Seasoning has hold time of end of next day.
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KGC is pre-staged for upcoming daypart and has 6 hour hold time in walk-in.
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XCEL Oven door is cracked open for 7 sec. then opened slowly for 7 sec. KGC loaded beginning with 2nd slot downward.
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XCEL oven gasket sanitized after each cook cycle after KGC is removed from oven. Insulated gloves avaialbe and used.
Boneless Thawing, Breading, and Cooking
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Cook is certified in Boneless and executing procedures (observe).
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Boneless thaw projections posted. Boneless thawing match projections and have correct thaw time.
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OR Breading flour is good quality and breading lug at least 1/4 full.
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Breading: white and dark pcs kept separate, break fibers in white meat, remove fat, and discard any bone fragments.
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Breading: no water before 1st breading, hold for 3 seconds in water after 1st breading, double breaded.
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Cook racking no more than 8 Boneless per rack and using clamshell rack for Boneless dark meat.
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Cook racking white meat on bottom and dark meat on top. Cook understands difference in set point buttons.
General Readiness
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Mclane build-to updated for increase in orange label usage.
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Restaurant is staffed with 2nd cook if necessary. Restaurant has at least 10 grilled racks to allow for pre-staging.
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XCEL oven operating and maintained properly. Verify gasket quality. Xcel Oven Mastery Job Aids stored in Chicken Mastery Box.
Big 5
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Projections / Colored time tags
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Shift Planner / Floor Management
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Oil management & tracker
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Chicken Mastery
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Cleaning Process
NOTES
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