Title Page
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GSSM Visit
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Client / Site
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Conducted on
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Prepared by
Front End
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Store has an engagement plan for all colleagues on SAYS & Self Scan an colleagues are aware off this?
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Checkout gates are secured when not in use?
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All Detaggers are locked when not in use?
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The customer service desk has all drawers locked, no signs of grazing and no keys or Credit\Debit cards lying around?
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Store has a live DKE plan and reviewing this on a weekly basis?
Waste
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Waste cage is locked at all times and Duty Manager has the keys?
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Check week -1 Waste prints are all signed off line by line by Duty Manager and filed as per WGLL
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Damages areas in Fresh\Ambient & Non Food are laid out as per Project Zero pack and no build up of Damages?
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Frozen Blue Bag process is live in store with cage locked down?
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Review previous days transfers folder for signatures and values, evidence of FF4K and Canteen transfers each day?
Product Protection
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Review BWS product protection, also check no spirits lines have 35cl bottle lox on?
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Review H&B product protection, are top lines on dashboard all protected?
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Review Electrical & GM Product Protection?
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Are Clothing fitting rooms locked, manned an no signs of grazing?
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Complete Key control check in store for evidence of this being managed and key controls in place?
Warehouse & back areas
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Access to backyard is controlled and a visitor book in use?
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All secure bonds\lock ups have up to date access lists and door guards switched on? Is the secure meat cage locked?
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Any evidence of grazing in back areas?
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Review RDR and delivery check in process for all deliveries?
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Review Shrink & Security meeting board and process, is it up to date and relevant next steps in place with up to date deepdive plan? Are transfer details entered as values?
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Dotcom - review process for CDA returning high value products to the store, does the dept have a folder that is signed off by duty manager?
Other Areas
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Any other next steps for store observed on todays visit? List below