Guest Expectations Travel Path

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Guest Expectations Travel Path

• 1. Uniforms - Neat and well-groomed following JIB uniform guidelines.

  Yes

  No

  N/A

• 2. POS Printers - Must be working and every guest must be getting a receipt.

  Yes

  No

  N/A

• 3. Headsets - All headsets must be working and a minimum of three headsets must be in use.

  Yes

  No

  N/A

• 4. Protein Cabinet - Check and compare to build to chart. Clean and in good working condition.

  Yes

  No

  N/A

• 5. Restrooms - Need to be clean and fully stocked (soap, toilet paper inside dispenser and free of any bad odor.)<br>- Check for air freshener in the restroom<br>

  Yes

  No

  N/A

• 6. Freestyle Machine - All the flavors must be available, check for any expired cartridges and free of alerts. Must be kept clean. Check the back shelf for any expired flavor.

  Yes

  No

  N/A

• 7. Lighting - Must have adequate lighting and if on timer, it should be on/off at the appropriate time.

  Yes

  No

  N/A

• 8. Dumpster - The Dumpster area is clean and free of excessive debris, lids and gates are closed.

  Yes

  No

  N/A

• 9. Menu Boards - Menu boards are clean with the right numbers and have straight seems lines.

  Yes

  No

  N/A

• 10. OCS - Must be clean and in good working condition, displaying correct graphics. <br>Check overall the cleanliness of the entire restaurant.

  Yes

  No

  N/A