Title Page
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Location Audited
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Conducted on
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Lady or Gentleman Audited
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Auditor
Services
Guest Comfort and Convenience
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A specific welcome gift or amenity is provided on the day of arrival.
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Hotel collateral is accurate and grammatically correct; if provided, magazines are current.
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If provided, clocks display the time of day within 2 minutes of the time confirmed by the global time clock and prior alarms are cleared.
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Placement of bathroom amenities is convenient and careful.
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Placement of bathroom linens is convenient and careful.
Sense of Luxury
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If provided, the welcome amenity is of extremely high quality and distinctive in presentation.
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Hotel collateral and any printed products, such as stationery, reading material, notepad paper or pens, are elegant or distinctive in a way that is notable.
Wellness
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Upon arrival, the room has an extremely fresh, comfortable atmosphere.
Facilities
Guest Comfort and Convenience
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The closets and shelves/drawers are generously spacious and very well lit.
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There are at least 10 hangers in the closet, convenient for all types of garments.
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The bedroom offers a comfortable place to relax, such as when watching television or dining, separate from the bed and desk areas.
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The lighting in the bedroom is comfortable for the guest to complete all necessary daily tasks. The room has ample natural light during the day.
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If provided, the technology is easy to use and navigate.
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Electronic outlets are located in convenient locations for the guest.
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The grooming areas are generously spacious so that 2 persons could easily shower and dress in comfort.
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Basic amenities, including shampoo, conditioner, body wash/gel, lotion, hand soap, and cotton products, are provided.
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Robes, slippers, and sufficient towels are automatically provided.
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Strong water pressure and no vacillating water temperatures are present in showers; showers are easy to operate.
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The lighting in the bathroom is sufficient for all intended tasks, such as grooming and makeup application.
Sense of Luxury
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Hotel collateral and any printed products, such as stationery, reading material, notepad paper or pens, are elegant or distinctive in a way that is notable.
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The bed linens are of high quality and made of natural materials.
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The room is supplied with a distinctive variety of amenities that enhance the guest experience.
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The architectural design style of the room is notable in interest and execution.
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The entire room is true to the thematic events. There are no unintentional mismatching styles of furnishings or indication of remodeling that is not thorough or done in cycles.
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Beyond basic amenities, the bathroom is supplied with at least 2 additional types of toiletry items.
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Bathroom amenities are exceptionally luxurious in quality and presentation.
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Robes, slippers, and bathroom linens are of extremely high quality.
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The bathroom design and appointments, such as counters, floors, and fixtures, are exceptionally noteworthy.
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The guest is exceptionally comfortable in this room.
Cleanliness and Condition
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Hotel collateral and any printed products are in excellent condition.
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The bed is clean and in excellent condition.
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The bedroom is exceptionally clean.
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The bedroom is extremely well-maintained.
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If available, the outdoor balcony/patio is exceptionally clean and in excellent condition.
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Robes, slippers, and bathroom linens are all clean and in excellent condition.
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The bathroom is exceptionally clean.
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The bathroom is extremely well-maintained.
Wellness
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The guest room is well-soundproofed.
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The bed is exceptionally comfortable.
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The room promotes good sleep, including effective blackout functionality.
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Fresh flowers or live plants are provided by the hotel in the guest room.
Sustainability
Facilities
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Efforts are made to reduce single-use plastic in the guest room.
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Efforts are made to reduce the single-use plastic in the bathroom.
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Clean bathroom amenities are used.
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Recycling options are readily available in the guest room.
