Guest Room

Upon arrival , the room has an extremely fresh, comfortable atmosphere (Is the signature scent prominent upon entering the room?)

A specific welcome gift or amenity is provided on the day of arrival.

If provided, the welcome amenity is of extremely high quality and distinctive in presentation.

The guest room is well-soundproofed (Turn the TV on mute and check if the AC unit humming sound is audible).

Hotel collateral and any printed products, such as stationery, reading material, notepad paper or pens, are elegant or distinctive in a way that is notable (Check for stains, tears, paint marks).

Hotel collateral and any printed products are in excellent condition.

Hotel collateral is accurate and grammatically correct; if provided, magazines are current.

The welcome letter and registration card is placed and guest information matches that which is mentioned on the system (please wait till the end of the audit to ensure that Personal Concierge is coming in to check that everything is in order).

The bed is clean and hygienic in appearance.

The bed is well-maintained and in excellent condition.

The bed linens are of high quality and made of natural materials.

The bed is exceptionally comfortable.

The headboard of the bed is free of stains or scratches.

The room promotes good sleep, including effective blackout functionality.

The closets and shelves/drawers are generously spacious and very well lit.

There at at least 10 hangers in the closet, convenient for all types of garments.

Fresh flowers or live plants are provided by the hotel in the guest room.

The bedroom offers a comfortable place to relax, such as when watching television or dining, separate from the bed and desk areas.

The lighting in the bedroom is comfortable for the guest to compete all necessary daily tasks. The room has ample natural light during the day. Check the functionality of all the lights.

The bedroom is exceptionally clean. Check for hair strands, dust in the corners etc.

The bedroom is extremely well-maintained. Check if there is any damage around the edges of tables, walls, paint chipped off etc.

If available, the outdoor balcony/patio is exceptionally clean and in excellent condition.

The room is supplied with a distinctive variety of high-quality amenities that enhance the guest experience (Check expiry dates on the food in mini bar, milk cartons are sealed etc.)

If provided, the technology is easy to use and navigate.

Electronic outlets at located in convenient locations for the guest.

If provided, clocks display the time of day within two minutes of the time confirmed by the global time clock an prior alarms are cleared.

The architectural design style of the room is notable in interest or execution.

The entire room is true to the thematic elements. There are no unintentional mismatching styles of furnishings or indication of remodeling that is not thorough or done in cycles. Check for mismatched paint marks, wear and tear.

The grooming areas are generously spacious so that two persons could easily shower and dress in comfort.

Basic amenities, including shampoo, conditioner, body wash/gel, lotion, hand soap and cotton products, are provided. Check if all labels are facing the guest.

Beyond basic amenities, the bathroom is supplied with at least three additional types of toiletry items. Check if all labels are facing the guest.

Bathroom amenities are exceptionally luxurious in quality and presentation.

Robes, slippers and sufficient towels are automatically provided.

Robes, slippers and bathroom linens are all clean and in excellent condition (Please check for frayed edges, tears or any damages).

Robes, slippers and bathroom linens are all clean and hygienic in appearance. (Please check for stains, dirty towels, hair strands).

Strong water pressure and no vacillating water temperatures are present in showers; showers at easy to operate.

Placement of bathroom amenities is convenient and careful (All labels to be facing toward the guest).

Placement of bathroom linens is convenient no careful.

The lighting in the bathroom is sufficient for all intended tasks, such a grooming n makeup application (Check if all lights are functional).

The bathroom is exceptionally clean (Check for dirt, debris, hair strands etc.)

The bathroom is extremely well-maintained (Check for paint mismatch, chipped walls or tiles).

The bathroom design and appointments, such as counters, floors m fixtures, are exceptionally noteworthy (Check if mirrors are DE silvered, frames are chipped etc.)

The guest is exceptionally comfortable in this room.

Efforts are made to reduce single-use plastic in the guest room.