Health Safety and Wellbeing Management Systems Audit (HSWMS)

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Participants

  Select Officer in Charge Business Services Manager Health and Safety Advisor Health and Safety Representative Staff Volunteer Health and Safety Committee Chair

  • Officer in Charge
  • Business Services Manager
  • Health and Safety Advisor
  • Health and Safety Representative
  • Staff
  • Volunteer
  • Health and Safety Committee Chair

• Evidence Checklist Sighted?

  Yes

  No

  N/A

1. HSW Policy and Commitment

• Sources of Information: a. HSW Policy Statement b. Secondary Policies c. Mechanism for updating staff on content/policy amendments

  Select HSW Policy Statement Managing Risks in School Curriculum Activities Managing RIsks with Chemicals in DETE Workplaces Health and Safety Incident Recording, Notification and Management Emails, staff notices, staff meeting minutes

  • HSW Policy Statement
  • Managing Risks in School Curriculum Activities
  • Managing RIsks with Chemicals in DETE Workplaces
  • Health and Safety Incident Recording, Notification and Management
  • Emails, staff notices, staff meeting minutes

• Performance Criteria 1: HSW Policy The agency has an HSW policy that clearly states the senior management's commitment to the HSW function outlines responsibilities for all parties and is clearly communicated to all staff.

• Essential Criteria: to be effective, the policy should:

• Contain a general statement of aims and objectives for improving health and safety that are preventative in nature

  Yes

  No

  N/A

• Express clear commitment to health and safety of staff, visitors and contractors

  Yes

  No

  N/A

• Express clear commitment to improving health and safety performance, legislative compliance, and to the allocation of appropriate resources

  Yes

  No

  N/A

• Express a clear commitment to take a risk management approach to HSW

  Yes

  No

  N/A

• Recognise the key role of consultation between staff and management on HSW issues

  Yes

  No

  N/A

• Be clearly communicated to all staff within the agency on a regular basis

  Yes

  No

  N/A

• Outline responsibilities of all parties including senior management, supervisors and employees

  Yes

  No

  N/A

• Best Practice: a best practice policy should:

• Be signed and dated by the current Director General?

  Yes

  No

  N/A

• Be dated within the last twelve months or reviewed through quality procedures annually?

  Yes

  No

  N/A

• Specify a systemic approach to planning and implementing HSW?

  Yes

  No

  N/A

• Specify the negotiated and agreed arrangements for continuing consultation about health and safety?

  Yes

  No

  N/A

• Include a review mechanism which recognises the need to regularly scrutinise and review performance?

  Yes

  No

  N/A

• Where applicable, refer to related policies such as injury management, rehabilitation.

  Yes

  No

  N/A

• Rating Criteria for HSW Policy A. There is a written policy that meets all the essential and best practice criteria in the guidance. B. There is a written policy that meets all the essential criteria in the guidance and specifies a systemic approach to planning and implementing HSW. C. There is a written policy that meets all the essential criteria in the guidance. The policy does NOT specify a systematic approach to planning and implementing HSW. D. There is evidence of a draft policy but it is not yet implemented. E. There is no evidence of an organisational health and safety policy.

  Select A B C D E

  • A
  • B
  • C
  • D
  • E

2. Management Responsibility

• Sources of Information: a. Role descriptions of appointed HSW personnel b. Process for development of performance agreements c. A demonstrated inclusion of health and safety statements d. HSW Strategic Plan

  Select Policy/Procedure for HSA; HSR; Communication and Consultation Health, safety and wellbeing statement in Performance Agreement Copy/example of performance agreements for OIC DETE Health, Safety and Wellbeing Strategic Plan 2011-2015

  • Policy/Procedure for HSA; HSR; Communication and Consultation
  • Health, safety and wellbeing statement in Performance Agreement
  • Copy/example of performance agreements for OIC
  • DETE Health, Safety and Wellbeing Strategic Plan 2011-2015

• Performance Criteria 2. Performance agreements for Executives and senior managers include statements of responsibility for HSW

• Essential Criteria - to be effective, agreements should ensure:

• HSW is set out as a key accountability in performance agreements

  Yes

  No

  N/A

• the key accountability is supported by specific stategies

  Yes

  No

  N/A

• specific HSW activities are included in senior managers performance agreements

  Yes

  No

  N/A

• the HSW activities link to and reflect agency's corporate HSW objectives

  Yes

  No

  N/A

• performance measures are developed to assess senior managers progress with HSW activities

  Yes

  No

  N/A

• Best Practice - to ensure best practice:

• Progress with HSW activities performance are measured on an annual basis.

  Yes

  No

  N/A

• Outcomes of progress is recorded centrally and reported to the Director General on a regular basis?

  Yes

  No

  N/A

• HSW activities are reviewed, so that they align with HSW corporate objective.

  Yes

  No

  N/A

• Rating Criteria for Management Responsibility: A. Performance Agreements of Executives and senior managers include statements of responsibility to HSW that meet all the essential and best practice criteria in the guidance. B. A. Performance Agreements of Executives and senior managers include statements of responsibility to HSW that meet all the essential criteria and are reviewed annually by the DG. C. A. Performance Agreements of Executives and senior managers include statements of responsibility to HSW that meet all the essential criteria but they are NOT reviewed annually by the DG. D. There is evidence of plans to include HSW responsibilities in performance agreements of Executive and senior managers but it has not yet been implemented. E. There is no evidence of HSW responsibilities built into the performance agreements of Executives and senior management.

  Select A B C D E

  • A
  • B
  • C
  • D
  • E

3. Planning Processes

• Sources of Information: a.Strategic Plan b.Procedure for Risk Management c.School Annual Operation Plan

  Select Strategic Plan Procedure for Risk Management School Annual Operation Plan

  • Strategic Plan
  • Procedure for Risk Management
  • School Annual Operation Plan

• Performance Criteria 3 - The agency's planning processes include HSW as a key objective supported by defined measurable outcomes

• Essential Criteria - to be effective, processes should ensure:

• the agency has a corporate plan that includes HSW as an objective that links to the agency's Key Result Area

  Yes

  No

  N/A

• the corporate plan contains as a minimum

  Yes

  No

  N/A

• clearly defined objectives and measurable targets derived from the risk assessment process

  Yes

  No

  N/A

• performance indicators that will allow the agency to measure in achieving objectives and targets

  Yes

  No

  N/A

• specific actions to be taken to achieve the objectives and targets, within a set timeframe

  Yes

  No

  N/A

• assigned responsibility for the achievement of the objective and targets

  Yes

  No

  N/A

• the business plan contains specific HSW actions to assist in meeting the corporate HSW objective

  Yes

  No

  N/A

• planning for HSW is undertaken in consultation as per agreed consultation arrangements

  Yes

  No

  N/A

• planning considers arrangements for emergency planning

  Yes

  No

  N/A

• Best Practice: In addition, to ensure best practice:

• planning for HSW is based on the key priorities identified in the risk assessment process and key legislative requirements

  Yes

  No

  N/A

• A specific HSW plan is developed that links to the agency's corporate and business plan, by reference to a corporate objective

  Yes

  No

  N/A

• progress with HSW plan is discussed at executive meetings and outcomes reported to the Director General

  Yes

  No

  N/A

• planning for HSW is reviewed on a regular basis (at least annually) in consultation with management, staff and unions, updated where required, and clearly communicated to management and staff

  Yes

  No

  N/A

• Rating Criteria for Planning Processes: A. The agency's plans meet all the essential and best practice criteria contained in the guidance. B. The agency's plans meet all the essential criteria contained in the guidance. The HSW objective is based on the key priorities identified in the risk assessment process and is reviewed at least annualy. C. The agency's plans meet all the essential criteria contained in the guidance. The HSW objective is NOT based on the key priorities identified in the risk assessment process and/or reviewed at least annually. D. There is evidence of the agency's plans including an HSW objective but it is NOT yet implemented. E. There is no evidence of an HSW objective in the agency's planning processes.

  Select Yes No N/A

  • Yes
  • No
  • N/A

4. Consultation

• Source Information:<br>a. Terms of Reference<br>b. HSW Management Plan

  Yes

  No

  N/A

• Performance Criteria 4. Consultation - There is a process in place for effective consultation on HSW issues.

• Essential Criteria: to be effective, consultation should ensure

• a negotiated consultative arrangement is in place that is facilitated by:

  Yes

  No

  N/A

• a HSW Committee

  Yes

  No

  N/A

• election of HSW representatives

  Yes

  No

  N/A

• other agreed arrangments

  Yes

  No

  N/A

• senior management are involved and active in the HSW consultation arrangements

  Yes

  No

  N/A

• consultation occurs whenever:

  Yes

  No

  N/A

• planning new facilities or refurbishing existing facilities

  Yes

  No

  N/A

• investigating incidents

  Yes

  No

  N/A

• reviewing risk assessments or implementing controls

  Yes

  No

  N/A

• developing, implementing and evaluating HSW programs, policies, procedures and management systems

  Yes

  No

  N/A

• determining training needs

  Yes

  No

  N/A

• planning changes to work practices, or introducing new ones

  Yes

  No

  N/A

• planning to purchase new or different plant or substances

  Yes

  No

  N/A

• Information about HSW is shared with employees and employees are given the opportunity to participate in decisions affecting HSW and those views are taken into account

  Yes

  No

  N/A

• The consultation process is clearly communicated to all staff.

  Yes

  No

  N/A

• Best Practice: in addition, to ensure best practice:

• additional forms of consultation are provided, e.g.:

  Yes

  No

  N/A

• Information sessions and focus groups

  Yes

  No

  N/A

• Including HSW on staff meeting agendas

  Yes

  No

  N/A

• Encouragement of staff suggestions and input into consultation process

  Yes

  No

  N/A

• HSW newsletters and/or inclusion of HSW matters in staff newsletters

  Yes

  No

  N/A

• Tool box meetings

  Yes

  No

  N/A

• the consultation process links to the HSW planning process

  Yes

  No

  N/A

• Rating Criteria for Consultation: A. There is a process for consultation of HSW issues that meets all the essential and best practice criteria in the guidance. B. There is a process for consultation of HSW issues that meets all the essential criteria in the guidance. The consultation process links to the HSW planning processs. C. There is a process for consultation of HSW issues that meets all the essential criteria in the guidance. The consultation process is NOT linked to the planning process. D. There is evidence of a process for consultation of HSW being developed, but it has not yet been implemented. E. There is no evidence of a consultation process in place for HSW issues.

  Select Yes No N/A

  • Yes
  • No
  • N/A

5. Risk Management - Including Safe Driving Program

• Source of Information: a. Risk Management Policy b. Procedure for Risk Management c. Risk Management Guide d. Risk Assessment Form e. Electrical Risk Assessment Form f. Hazardous Substances & Dangerous Goods Risk Assessment Form g. Risk Register h. Risk Action Plan - Health and Saftey i. Workplace Health & Safety Management Plan

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Performance Criteria 5. Risk Management - Including Safe Driving Program - health and safety risks are systematically identified, assessed, eliminated or controlled and recorded on a continuous basis

• Essential Criteria: to be effective, risk management should ensure:

• there is a process in place for the identification, assessment and elimination or control of all hazardous activities associated with:

  Yes

  No

  N/A

• work premises, materials and equipment

  Yes

  No

  N/A

• the layout and condition of the workplace

  Yes

  No

  N/A

• work practices, work systems and shift work arrangements

  Yes

  No

  N/A

• the process includes hazards such as the potential for workplace stress and violence

  Yes

  No

  N/A

• Hazard Identification<br>

  Yes

  No

  N/A

• Health and safety risks are systematically identified:

  Yes

  No

  N/A

• prior to procurement of goods and services

  Yes

  No

  N/A

• prior to completion of design work for new and refurbished premises<br>

  Yes

  No

  N/A

• through regular workplace inpsections

  Yes

  No

  N/A

• reviewing hazard/incident data

  Yes

  No

  N/A

• through task analysis

  Yes

  No

  N/A

• Risk Assessment

  Safe

  At Risk

  N/A

• Risk Assessment takes into consideration:

  Yes

  No

  N/A

• frequency of exposure of staff and others

  Yes

  No

  N/A

• potential severity of outcome

  Yes

  No

  N/A

• likelihood of occurence

  Yes

  No

  N/A

• prioritisation of risks

  Yes

  No

  N/A

• need for risk assessment review process e.g.new hazards, change in work process

  Yes

  No

  N/A

• consultation with managers, staff and unions

  Yes

  No

  N/A

• Risk Control

  Yes

  No

  N/A

• agencies plan the management and control of activities, products or services that can pose risks to the health and safety of employees. Risk control strategies consider risk management principles e.g. Elimination, Substitution, etc

  Yes

  No

  N/A

• Best Practice: in addition, to ensure best practice:

• prioritised risks should be documented in a risk register or action plan

  Yes

  No

  N/A

• prioritised safety improvements should be included in the planning process and aligned to senior managers' performance agreements

  Yes

  No

  N/A

• there should be a mechanism for the early reporting of significant risks to the Regional Director and/or DG

  Yes

  No

  N/A

• there is a mechanism for the ongoing review of the risk management process.

  Yes

  No

  N/A

• Rating Criteria for Risk Management - including Safe Driving Program A. There is a process in place for the identification, assessment and elimination or control of health and safety risks that meets all the essential and best practice criteria in the guidance. B. There is a process in place for the identification, assessment and elimination or control of health and safety risks that meets all the essential and best practice criteria in the guidance. A risk register or action plan is developed and it is linked to the agency planning processes. C. There is a process in place for the identification, assessment and elimination or control of health and safety risks that meets all the essential and best practice criteria in the guidance. A risk register or action plan is developed, but it is NOT linked to the agency planning processes. D. There is evidence of a process for the identification, assessment and elimination or control of health and safety risks but it is NOT yet implemented. E. There is no evidence of a hazard identification risk assessment process in place.

  Select Yes No N/A

  • Yes
  • No
  • N/A

5(a) Safe Driving Program

• Source of Information: Departmental Safe Driving Fact Sheets - CARRS-Q Driver Safety Resources Staff Induction Workplace Health and Safety Management Plan

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Performance Criteria 5(a) - This audit criteria was endorsed by the QFleet Driver Safety Sub-Committee on 7 February 2007.

• Essential Criteria: to be effective, programs should ensure:

• the safe driving program should be included as an objective in the agency's planning process including:

  Yes

  No

  N/A

• clearly defined objectives and targets

  Yes

  No

  N/A

• specific actions to be taken within a set timeframe

  Yes

  No

  N/A

• performance indicators that will allow the agency to measure progress in achieving objectives and targets

  Yes

  No

  N/A

• the agency must have a safe vehicle use policy/guideline/standard which addresses at least each of the following elements:

  Yes

  No

  N/A

• courteous and safe driving behaviours

  Yes

  No

  N/A

• vehicle induction and familiarisation

  Yes

  No

  N/A

• operating conditions

  Yes

  No

  N/A

• seat belts and other safety features

  Yes

  No

  N/A

• speed

  Yes

  No

  N/A

• journey planning and fatigue manangement

  Yes

  No

  N/A

• rural and remote driving

  Yes

  No

  N/A

• licensing

  Yes

  No

  N/A

• fitness to drive

  Yes

  No

  N/A

• alcohol and other drugs

  Yes

  No

  N/A

• mobile phones and other distractions

  Yes

  No

  N/A

• a strategy for communicating the safe vehicle use policy/guideline/standard to all employees and examining employee understanding of the policy

  Yes

  No

  N/A

• the incorporation of safe vehicle use policy into induction procedures for all staff

  Yes

  No

  N/A

• all vehicle crashes and incidents included in WH&S incident included in WH&S incident recording and reporting processes

  Yes

  No

  N/A

• training and education for officers required to operate four-wheel drive vehicles (or other non-standard vehicles) and/or operate vehicles in off-road conditions or remote locations

  Yes

  No

  N/A

• Best Practice: in addition, to ensure best practice:

• a needs assessment performed annually

  Yes

  No

  N/A

• the inclusion of a safe driving program in the agency's WH&S management system

  Yes

  No

  N/A

• processes for monitoring the safety of drivers and for providing feedback to employees about their driving safety. An incentive/reward program for safe driving may also be developed.

  Yes

  No

  N/A

• where a position requires an employee to spend a significant amount of working hours driving a vehicle, driving should be included in the position description for the position and in performance appraisal processes

  Yes

  No

  N/A

• education programs for drivers, including a focus on factors influencing driving behaviour and self examination of attitudes and behaviours

  Yes

  No

  N/A

• Rating for Safe Driving Program: A. There is a safe driving program as a key objective supported by defined measurable outcomes that meets all the essential and best practice criteria. B. There is a safe driving program included in the agency's planning process and all of the essential criteria are met. Two or more of the best practice criteria are also met. C. There is a safe driving program included in the agency's planning process and all of the essential criteria are met. D. There is evidence that a safe driving program has been included in the agency's planning process. E. There is no evidence of safe driving program included in the agency's planning process with defined and measurable outcomes.

  Select Yes No N/A

  • Yes
  • No
  • N/A

6. Health Lifestyle Program

• Source Information: Healthy Lifestyle Program included as an objective in the Business Unit's planning process Established Worksite based committee to coordinate the Healthy Lifestyle Program Marketing and communication plan Needs assessment has been completed Program Plan has been developed Comprehensive evaluation plan has been developed

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Performance Criteria 6. Health Lifestyle Program - The agency's planning processes include a healthy lifestyle program as a key objective supported by defined measurable outcomes.ifestyle

• Essential Criteria: to be effective, programs should ensure:

• the healthy lifestyle program should be included as an objective in the agency's planning process including:

  Yes

  No

  N/A

• clearly defined objectives and measurable targets

  Yes

  No

  N/A

• specific actions to be taken within a set timeframe

  Yes

  No

  N/A

• the healthy lifestyle programs should include:

  Yes

  No

  N/A

• a worksite based committee comprising the functional areas of the workplace including HSW, HR, health promotion, etc

  Yes

  No

  N/A

• an organisational profile which identifies organisational, environmental and individual factors to be undertaken

  Yes

  No

  N/A

• voluntary participation by staff

  Yes

  No

  N/A

• a marketing and communication plan

  Yes

  No

  N/A

• infrastructural planning to ensure appropriate human and material resources have been identified

  Yes

  No

  N/A

• a needs assessment which allows staff to identify health issues of interest to them

  Yes

  No

  N/A

• program planning including multiple strategies at the organisational, environmental and individual leel with defined measurable outcomes

  Yes

  No

  N/A

• a comprehensive evaluation plan including process, impact and outcome measures

  Yes

  No

  N/A

• the healthy lifestyle program is clearly communicated to staff

  Yes

  No

  N/A

• performance indicators that will allow the agency to measure progress in achieving objectives and targets

  Yes

  No

  N/A

• information about health lifestyle is shared with all staff and staff are given the opportunity to participate in decisions about the healthy lifestyle program and those views are taken into account

  Yes

  No

  N/A

• Best Practice: to ensure best practice:

• the needs assessment should occur on an annual basis

  Yes

  No

  N/A

• the healthy lifestyle program considers the interactive nature of factors affecting health of staff such as job demands, worker characteristics, work culture, work environment and extra-organisational influences

  Yes

  No

  N/A

• parameters for the evaluation of the healthy lifestyle program include cost-benefit and efficiency

  Yes

  No

  N/A

• includes an annual review mechanism, which recognises the need to regularly scrutinise and review performance

  Yes

  No

  N/A

• there is a written policy and program plan for the healthy lifestyle program which is posted in every work area and/or staff noticeboard/agency intranet etc.

  Yes

  No

  N/A

• Rating Criteria for Healthy Lifestyle Program: A. There is a healthy lifestyle program as a key objective supported by defined measurable outcomes that meets all the essential and best practice criteria in the guidance. B. There is a healthy lifestyle program that meets all the essential criteria in the guidance. The healthy lifestyle program is included as a key objective in the agency’s planning processes. C. There is a healthy lifestyle program that meets all the essential criteria in the guidance. The healthy lifestyle program is NOT linked to the agency’s planning processes. D. There is evidence of a planning process including healthy lifestyle program as a key objective but it has not yet been implemented. E. There is no evidence of a planning process including healthy lifestyle program as a key objective supported by defined measurable outcomes.

  Select Yes No N/A

  • Yes
  • No
  • N/A

7. Information, Instruction and Training

• Source of Information:<br>Staff Induction for New Employees<br>Workplace Health and Safety Handbook<br>Workplace Health and Safety Management Plan<br>Skills Stocktake

  Yes

  No

  N/A

• Performance Criteria 7. Information, Instruction and Training - there is a process in place for providing informatio, instruction and training for all staff on HSW issues.

• Essential Criteria: to meet the essential criteria, a process should be in place to ensure:

• each new employee receives induction training

  Yes

  No

  N/A

• employees exposed to risks in the workplace are informed of procedures to maintain safety

  Yes

  No

  N/A

• staff responsible for identifying, assessing and controlling workplace hazards are provided with information, instruction and training

  Yes

  No

  N/A

• staff are trained whenever new equipment/plant is purchased or there are changes to the work environment

  Yes

  No

  N/A

• managers and senior managers are provided with specific HSW information, instruction and training

  Yes

  No

  N/A

• HSW practitioners undertake specific professional development training

  Yes

  No

  N/A

• staff with HSW functions such as First Aid Officers, Fire Wardens, Rehabilitation Coordinators, committee members etc. are provided with ongoing specific agency information, instruction and training

  Yes

  No

  N/A

• information, instruction and training is easy to understand, e.g. where English is a second language, consider providing information in the employee's native language

  Yes

  No

  N/A

• information, instruction and training delivered is centrally recorded.

  Yes

  No

  N/A

• Best Practice: to ensure best practice:

• a needs analysis is carried out to identify information, instruction and training required within the agency

  Yes

  No

  N/A

• the needs analysis is linked to the planning processes

  Yes

  No

  N/A

• information, instruction and training provided is evaluated<br>

  Yes

  No

  N/A

• information, instruction and training needs are reviewed on at least an annual basis.<br>

  Yes

  No

  N/A

• Rating Criteria for Information, Instruction and Training: A. There is a process in place for providing information, instruction and training to all staff on HSW issues that meets all the essential and best practice criteria in the guidance. B. There is a process in place for providing information, instruction and training to all staff on HSW issues that meets all the essential criteria in the guidance. An information, instruction and training needs analysis is undertaken. C. There is a process in place for providing information, instruction and training to all staff on HSW issues that meets all the essential criteria in the guidance. An information, instruction and training needs analysis is NOT undertaken. D. There is evidence of a plan for providing information, instruction and training to all staff on HSW issues but it is not yet implemented. E. There is no evidence of a process for providing information, instruction and training of staff on HSW issues.

  Select Yes No N/A

  • Yes
  • No
  • N/A

8. Injury Treatment and Management

• Source of Information:<br>Workplace Health and Safety Handbook<br>Workplace Occupational Rehabilitation Program,<br>Workplace Rehabilitation Policy, <br>Workplace Health and Safety and Workcover Procedure, <br>Departmental Workplace Rehabilitation Integrated Injury Management Framework, <br>Departmental WorkCover Data Reports.

  Yes

  No

  N/A

• Performance Criteria 8. Injury Treatment and Management - There is a process in place for providing information, instruction and training for all staff on HSW issues.

• Essential Criteria: To satisfy the essential criteria an agency should have a process in place for injury treatment and injury management that includes the following:

• Injury treatment

  Yes

  No

  N/A

• first-aid facilities (e.g. first aid officers, kits, rooms, trained personnel)

  Yes

  No

  N/A

• arrangements with local Medical centre/GP/Staff health centre for priority treatment (These arrangements must recognise the right of workers to select their own medical practitioner)<br>

  Yes

  No

  N/A

• notification to Rehabilitation Coordinator or other relevant personnel of injury<br>

  Yes

  No

  N/A

• Injury management

  Yes

  No

  N/A

• appointment of Rehabilitation Coordinators in accordance with legislation

  Yes

  No

  N/A

• notification of injuries to WorkCover within required reporting timelines

  Yes

  No

  N/A

• participation in the development of an injury management plan for significant injuries with WorkCover

  Yes

  No

  N/A

• early intervention e.g. early contact with injured worker to establish nature and severity of injury

  Yes

  No

  N/A

• early injury management e.g. contact with treating doctor

  Yes

  No

  N/A

• early and safe return to work e.g. support of return to work plans, modification to work environment/tasks, establishment of suitable duties

  Yes

  No

  N/A

• monitoring of progress e.g. ensuring injured worker's progress is consistent with agreed rehabilitation plan

  Yes

  No

  N/A

• managers of injured workers are actively informed of and involved in injury management.

  Yes

  No

  N/A

• Best Practice: to ensure best practice:

• establishment of injury treatment and/or injury management policy

  Yes

  No

  N/A

• communication of injury treatment/injury management process to all staff

  Yes

  No

  N/A

• injury treatment and management processes are regularly reviewed<br>

  Yes

  No

  N/A

• the agency provides adequate financial and budget support to the injury treatment and injury management process.

  Yes

  No

  N/A

• Rating Criteria for Injury Treatment and Management: A. There is a process in place for the treatment and management of injuries that meets all the essential and best practice criteria in the guidance. B. There is a process in place for the treatment and management of injuries that meets all of the essential criteria in the guidance. The process is clearly communicated to all staff and managers. C. There is a process in place for the treatment and management of injuries that meets all of the essential criteria in the guidance. The process is NOT clearly communicated to all staff and managers. D. There is a draft process in place for the effective treatment and management of injuries but it is not yet implemented. E. There is no evidence of an effective injury treatment and/or management process in place. 

  Select Yes No N/A

  • Yes
  • No
  • N/A

9. Claims Management

• Source of Information:<br>HSW performance report, <br>Workplace Rehabilitation Policy, <br>Departmental WorkCover Data Reports.

  Yes

  No

  N/A

• Performance Criteria 9. Claims Management - there is a process in place for the timely and effective management of workers compensation claims.

• Essential Criteria: To meet the essential requirements, the worker's compensation claims management process implemented by the agency should:

• obtain data, statistics and reports from WorkCover and track the progress of all claims

  Yes

  No

  N/A

• conduct quarterly claims reviews and if required contact WorkCover claims manager’s

  Yes

  No

  N/A

• provide continuous case management of claims to ensure a return to work or the settling of the claim

  Yes

  No

  N/A

• ensure managers and supervisors are actively involved in claims management and advise relevant parties about any information which may impact on the claim.

  Yes

  No

  N/A

• Best Practice: in addition, to facilitate continuous improvement of claims management, the process should:

• ensure regular reporting and analysis of claims data is undertaken by agency to understand claims trends and identify improvements and opportunities in claims management

  Yes

  No

  N/A

• ensure outcomes of analysis and actions for improvement are reported to the senior manager responsible for claims management and outcomes for improvement are incorporated into the planning processes

  Yes

  No

  N/A

• produce an annual report to Institute Director and/or DG on progress of workers’ compensation claims management.

  Yes

  No

  N/A

• Rating Criteria for Claims Management: A. There is a process in place for the management of workers’ compensation claims that includes all essential and best practice criteria. B. There is a process in place for the management of workers compensation claims that meet all of the essential criteria. Regular reporting and analysis of claims data is undertaken, reported to a senior manager and outcomes incorporated into the planning processes. C. There is a process in place for the management of workers compensation claims that includes all of the essential criteria. Regular reporting and analysis of claims data is NOT undertaken, reported to senior manager and/or outcomes included into the planning process. D. There is evidence of development of a claims management process, however it is not yet implemented. E. There is no evidence of a claims management process in place.

  Select Yes No N/A

  • Yes
  • No
  • N/A

10. Incident recording, investigation analysis and review

• Source of Information: Departmental Work Injury/Incident Report HSW performance reports, MyHR WHS Incident Report, Health & Safety Committee Meeting Minutes.

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Performance Criteria 10. Incident recording, investigation analysis and review: there is a process in place to record, investigate, analyse and review all workplace related incidents

• Essential Criteria: To satisfy the essential criteria an agency should have a process for incident recording, investigation and analysis that includes the following:

• Incident recording

  Yes

  No

  N/A

• a register of injuries as required under section 134 of the current WHS legislation

  Yes

  No

  N/A

• mechanism for notifying Workplace Health and Safety Queensland in accordance with section 135 of the current WHS legislation

  Yes

  No

  N/A

• Incident investigation

  Yes

  No

  N/A

• an established incident investigation process

  Yes

  No

  N/A

• investigations of incidents that lead to a workers compensation claim or hazard report to determine underlying causes

  Yes

  No

  N/A

• repository for centrally recording results/ corrective actions of incidents

  Yes

  No

  N/A

• mechanism for informing Regional Director and/or DG of all serious incidents

  Yes

  No

  N/A

• Incident Analysis

  Safe

  At Risk

  N/A

• injuries, ill health and other unplanned events are analysed yearly

  Yes

  No

  N/A

• notices issued by Workplace Health and Safety Queensland are reviewed

  Yes

  No

  N/A

• regular management reporting which result in management action

  Yes

  No

  N/A

• results of the analysis are reviewed by Institute Director and/or DG

  Yes

  No

  N/A

• Incident Review

  Yes

  No

  N/A

• incidents reviewed are prioritised and implemented to reduce the incidence and severity of accidents/injuries

  Yes

  No

  N/A

• prioritised actions are incorporated into the planning process

  Yes

  No

  N/A

• risk assessment of activity/process where injury/illness occurred is reviewed.

  Yes

  No

  N/A

• Best Practice: to ensure best practice:

• one form is used for recording all incidents

  Yes

  No

  N/A

• the incident recording system is automated

  Yes

  No

  N/A

• investigation of all incidents is undertaken

  Yes

  No

  N/A

• senior managers investigate serious incidents

  Yes

  No

  N/A

• recommendations corrective actions following incident investigation are implemented

  Yes

  No

  N/A

• incident information is analysed quarterly

  Yes

  No

  N/A

• analysis of accidents, injuries, incidents and notices are available to all staff.

  Yes

  No

  N/A

• Rating Criteria for Incident Recording, Investigation, Analysis and Review: A. There is a process in place for the recording, investigation, analysis and review of all workplace incidents that meet all the essential and best practice criteria in the guidance. B. There is a process in place for the recording, investigation, analysis and review of all workplace incidents that meets all the essential criteria in the guidance. There is a mechanism in place for checking corrective actions recommended from the incident investigation and analysis are implemented. C. There is a process in place for the recording, investigation, analysis and review of all workplace incidents that meets all of the essential criteria in the guidance. There is NOT a mechanism in place for checking corrective actions recommended from the incident investigation and analysis are implemented. D. There is evidence of the development of an incident reporting and investigation process but it is not yet implemented. E. There is no evidence of an incident reporting and investigation process in place.

  Select Yes No N/A

  • Yes
  • No
  • N/A

11. Measuring and evaluating HSW Performance

• Source of Information: Health & Safety Committee Meeting Minutes, HSW performance reports, Safety Audit Schedules, Workplace Report for Hazard Identification.

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Performance Criteria 11. Measuring and evaluating HSW Performance: There is a process in place to measure and evaluate the ongoing performance of the HSW management system.

• Essential Criteria: HSW Performance monitoring should:

• take place in consultation with key stakeholders, including employees, supervisors, key OH&S specialists and management representatives

  Yes

  No

  N/A

• identify applicable HSW, Injury Management and Workers’ Compensation legislation which applies to the agency's activities

  Yes

  No

  N/A

• assess degree of compliance with legislation

  Yes

  No

  N/A

• determine proactive and reactive performance indicators e.g. outcomes of audit process, injury rates, costs and return to work rates

  Yes

  No

  N/A

• identify successful strategies and current gaps in the HSW management system

  Yes

  No

  N/A

• identify specific areas/issues which require improvement

  Yes

  No

  N/A

• recommend improvements to be made to senior management.

  Yes

  No

  N/A

• Best Practice: to ensure best practice:

• HSW performance monitoring should be conducted at least annually

  Yes

  No

  N/A

• results of monitoring should be reported to Institute Director and/or DG

  Yes

  No

  N/A

• actions for improvement should be included in agency's planning processes and/or other plans as necessary e.g. Human Resources, IT, procurement and design.

  Yes

  No

  N/A

• Rating Criteria for Measuring and Evaluating HSW Performance: A. There is a process in place for the ongoing monitoring and review of the HSW management system that meets all essential and best practice criteria in the guidance. B. There is a process in place for the ongoing monitoring and review of the HSW management system that meets all the essential criteria in the guidance. Results are incorporated into the agency's planning processes. C. There is a process for the ongoing monitoring and review of the HSW management system that meets all the essential criteria. Results are NOT incorporated in the agency's planning processes. D. There is evidence of process for the monitoring and review of HSW performance being developed but it is not yet implemented. E. There is no evidence of a process developed or being developed for the ongoing monitoring review of the HSW management system.

  Select Yes No N/A

  • Yes
  • No
  • N/A

12. Reviewing HSW Performance

• Source of Information: Workplace Rehabilitation Policy, Workplace Health and Safety and WorkCover Procedure, HSW performance Report, Health & Safety Committee Meeting Minutes.

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Performance Criteria 12. Reviewing HSW Performance - Reviews of HSW performance feed into the planning processes of the agency. Establish if review processes are integrated into the management system. Review results are planned and implemented.

• Essential Criteria: To be effective and ensure currency the review should include consider the outcomes of the measurement and evaluation processes in regards to:

• implementation of the HSW policy

  Yes

  No

  N/A

• progress with achieving HSW accountabilities in Institute Director and/or DG's performance agreement and activities in senior managers' performance agreements

  Yes

  No

  N/A

• implementation and effectiveness of HSW planning processes

  Yes

  No

  N/A

• implementation and effectiveness of risk, injury and claims management processes

  Yes

  No

  N/A

• arrangements for consultation

  Yes

  No

  N/A

• progress with delivery of information, instruction and training against plan and increase in awareness of employees and management with HSW issues

  Yes

  No

  N/A

• implementation of incident recording, investigation and analysis processes

  Yes

  No

  N/A

• reporting to Regional Director and/or DG<br>

  Yes

  No

  N/A

• corrective actions implemented<br>

  Yes

  No

  N/A

• HSW performance monitoring

  Yes

  No

  N/A

• in addition, outcomes of the review should be incorporated into the agency’s planning process.

  Yes

  No

  N/A

• Best Practice: to be effective, a review of HSW management systems will also consider:

• changes in legislation

  Yes

  No

  N/A

• changing expectations and requirements of interested parties

  Yes

  No

  N/A

• changes in the products or activities of the organisation

  Yes

  No

  N/A

• changes to the structure of the organisation

  Yes

  No

  N/A

• advances in science and technology

  Yes

  No

  N/A

• market preferences

  Yes

  No

  N/A

• feedback, particularly from employees

  Yes

  No

  N/A

• Rating Criteria for Reviewing HSW Performance. A. There is process in place for reviewing HSW performance that meets all the essential and best practice criteria in the guidance. B. There is process in place for reviewing HSW performance that meets all the essential criteria in the guidance. C. There is process in place for reviewing HSW performance but it does NOT consider changes to the structure of the organisation and/or the services provided by the organisation. D. There is a draft process for reviewing HSW performance but it is not yet implemented. E. There is no evidence of a review of HSW performance within the agency.

  Select Yes No N/A

  • Yes
  • No
  • N/A