Information

  • Hotel:

  • Room Number:

  • Conducted on

  • Auditor Name:

Housekeeping

General

  • Is the carpet clean, free from stains and hoovered?

  • Is there any litter or dust build up under the beds?

  • Is there any litter evident in any other area?

  • Is the bin at the desk empty, clean and undamaged?

  • Are the curtains and nets free from stains, marks, rips and tears?

  • If a "view" room, are the curtains and net left open?

  • Are windows clean inside and out?

  • Is high dusting completed? Check hangings shelves and mirrors

  • Does the room smell fresh and clean?

  • Is woodwork clean? No evidence of splashes, stains or other cleanable marks

  • Are walls and skirting, clean and free from splashes, stains and any other cleanable marks?

  • Are side units, clean, free from litter and dust build up?

  • Are there 3 different leaflets present. Are they in good condition and displayed well?

  • Is the tea and coffee point, clean, well stocked with matching crockery, spoons. Are there 4 mugs?

  • Is the guest information folder present? Is it undamaged and up to date?

  • Is there a telephone present?

  • Are telephone instructions displayed?

  • Does the telephone work?

  • Is there a kettle?

  • Is an iron and ironing board present?

  • Does the room have a hair dryer?

  • Is the mirror clean, free from marks and smudges?

Beds

  • Does the bed have a clean mattress protector or rubberised cover?

  • Are pillows will arranged and tidy?

Kids Bed 2

  • Does the bed look well made and tidy?

  • Has the bed linen any rips, tears, marks or hairs?

  • Is the bed bottom sheet, clean free from rips, tears, marks and hairs?

  • Does the bed have a clean mattress protector or rubberised cover?

  • Are pillows will arranged and tidy?

Main Double or Twin Beds

  • Is the bed in the correct position, centrally between the bedside units?

  • Does the bed look well made and tidy?

  • Has the bed linen any rips, tears, marks or hairs?

  • Does the bed have a runner, clean and free from rips tears and marks?

Kids Bed 1

  • Does the bed look well made and tidy?

  • Has the bed linen any rips, tears, marks or hairs?

  • Is the bed bottom sheet, clean free from rips, tears, marks and hairs?

  • Is the bed bottom sheet, clean free from rips, tears, marks and hairs?

  • Are pillows will arranged and tidy?

  • Is the throw pillow present, well arranged and tidy?

  • Does the bed have a clean mattress protector?

  • Are pillows will arranged and tidy?

  • Is the throw pillow present, well arranged and tidy?

Bathroom

  • Is the toilet clean, free from staining and limescale?

  • Are two toilet rolls available and the loose end folded?

  • Are the following present?

  • Is the mirror clean and polished free from water marks and smudges?

  • Is the floor clean, free from litter marks or hair?

  • Is the bin empty, clean and undamaged?

  • Does the bathroom smell fresh and clean?

  • Is the shower / bath clean with no evidence of water marks, mold or body fats?

  • Is grouting clean?

  • Are fixtures and fittings clean and polished free of water marks?

  • Is the sink clean and free of water marks?

  • Are tap fittings clean and polished free of water marks?

Maintenance

Arrival At The Room

  • Is the door in a good condition, free from dents, marks and scratches?

  • Is the door frame and surrounding woodwork and skirting board free from chips and scratches, with paintwork in good order?

  • Is the wooden threshold in a good state of repair, free from dents, scratches and scuffs?

  • Does the lock operate, which light is showing?

  • Are walls in the corridor approaching the room, in a good condition, free from damage and with paintwork in a good condition?

Bedroom

  • Are walls in a good condition, free from chips and marks, with paintwork in a good condition?

  • Are skirting boards in good condition, free from chips and marks, with paintwork in a good condition?

  • Are case goods in a good condition, free from chips, scratches and with all veneers in place?

  • Are beds in a good condition, with all wheels and or legs in place and undamaged?

  • Are chairs in a good condition?

  • Are tables in a good condition?

  • Does the window have restriction on opening distance?

  • Does the main room TV switch on?

  • Do the smart features work?

  • Does the remote control have battery compartment covers?

  • Does the kids TV switch on?

  • Do the smart features work?

  • Does the remote control have battery compartment covers?

  • Are all lights working?

  • Are all light shades in good condition, free from heat damage? In rooms with enclosed fittings look for evidence of animal debris.

Bathroom

  • Are walls free from chips and marks, with paintwork in a good condition?

  • Are tiled areas and the sink surround in a good state of repair?

  • Is the bath / shower in a good state of repair?

  • Is the sink in a good state of repair?

  • Is the toilet in a good state of repair?

  • Is the flush working?

  • Are all fixtures and fittings in a good state of repair?

  • Are shower seals in place and in a good state of repair?

  • Are plugs present and in working order?

  • Are mirrors fixed adequately to walls and in a good state of repair?

H&S

  • Is a fire notice displayed on the rear of the door?

  • Are plugged Electrical items displaying a PAT sticker?

  • Is the sticker in date?

  • Check the kettle. Is there any evidence of wear or damage to the wiring or units?

  • Check the Hairdryer. Is there any evidence of wear or damage to the wiring or units?

  • Check the Iron. Is there any evidence of wear or damage to the wiring or units?

  • Is there a restriction on the window opening?

Notes

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  • Additional comments:

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