Information
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Hotel:
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Room Number:
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Conducted on
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Auditor Name:
Housekeeping
General
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Is the carpet clean, free from stains and hoovered?
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Is there any litter or dust build up under the beds?
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Is there any litter evident in any other area?
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Is the bin at the desk empty, clean and undamaged?
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Are the curtains and nets free from stains, marks, rips and tears?
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If a "view" room, are the curtains and net left open?
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Are windows clean inside and out?
- Yes
- No
- N/A
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Is high dusting completed? Check hangings shelves and mirrors
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Does the room smell fresh and clean?
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Is woodwork clean? No evidence of splashes, stains or other cleanable marks
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Are walls and skirting, clean and free from splashes, stains and any other cleanable marks?
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Are side units, clean, free from litter and dust build up?
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Are there 3 different leaflets present. Are they in good condition and displayed well?
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Is the tea and coffee point, clean, well stocked with matching crockery, spoons. Are there 4 mugs?
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Is the guest information folder present? Is it undamaged and up to date?
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Is there a telephone present?
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Are telephone instructions displayed?
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Does the telephone work?
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Is there a kettle?
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Is an iron and ironing board present?
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Does the room have a hair dryer?
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Is the mirror clean, free from marks and smudges?
Beds
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Does the bed have a clean mattress protector or rubberised cover?
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Are pillows will arranged and tidy?
Kids Bed 2
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Does the bed look well made and tidy?
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Has the bed linen any rips, tears, marks or hairs?
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Is the bed bottom sheet, clean free from rips, tears, marks and hairs?
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Does the bed have a clean mattress protector or rubberised cover?
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Are pillows will arranged and tidy?
Main Double or Twin Beds
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Is the bed in the correct position, centrally between the bedside units?
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Does the bed look well made and tidy?
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Has the bed linen any rips, tears, marks or hairs?
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Does the bed have a runner, clean and free from rips tears and marks?
Kids Bed 1
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Does the bed look well made and tidy?
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Has the bed linen any rips, tears, marks or hairs?
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Is the bed bottom sheet, clean free from rips, tears, marks and hairs?
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Is the bed bottom sheet, clean free from rips, tears, marks and hairs?
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Are pillows will arranged and tidy?
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Is the throw pillow present, well arranged and tidy?
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Does the bed have a clean mattress protector?
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Are pillows will arranged and tidy?
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Is the throw pillow present, well arranged and tidy?
Bathroom
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Is the toilet clean, free from staining and limescale?
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Are two toilet rolls available and the loose end folded?
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Are the following present?
- Yes
- No
- N/A
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Is the mirror clean and polished free from water marks and smudges?
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Is the floor clean, free from litter marks or hair?
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Is the bin empty, clean and undamaged?
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Does the bathroom smell fresh and clean?
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Is the shower / bath clean with no evidence of water marks, mold or body fats?
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Is grouting clean?
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Are fixtures and fittings clean and polished free of water marks?
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Is the sink clean and free of water marks?
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Are tap fittings clean and polished free of water marks?
Maintenance
Arrival At The Room
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Is the door in a good condition, free from dents, marks and scratches?
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Is the door frame and surrounding woodwork and skirting board free from chips and scratches, with paintwork in good order?
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Is the wooden threshold in a good state of repair, free from dents, scratches and scuffs?
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Does the lock operate, which light is showing?
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Are walls in the corridor approaching the room, in a good condition, free from damage and with paintwork in a good condition?
Bedroom
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Are walls in a good condition, free from chips and marks, with paintwork in a good condition?
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Are skirting boards in good condition, free from chips and marks, with paintwork in a good condition?
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Are case goods in a good condition, free from chips, scratches and with all veneers in place?
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Are beds in a good condition, with all wheels and or legs in place and undamaged?
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Are chairs in a good condition?
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Are tables in a good condition?
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Does the window have restriction on opening distance?
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Does the main room TV switch on?
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Do the smart features work?
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Does the remote control have battery compartment covers?
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Does the kids TV switch on?
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Do the smart features work?
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Does the remote control have battery compartment covers?
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Are all lights working?
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Are all light shades in good condition, free from heat damage? In rooms with enclosed fittings look for evidence of animal debris.
Bathroom
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Are walls free from chips and marks, with paintwork in a good condition?
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Are tiled areas and the sink surround in a good state of repair?
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Is the bath / shower in a good state of repair?
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Is the sink in a good state of repair?
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Is the toilet in a good state of repair?
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Is the flush working?
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Are all fixtures and fittings in a good state of repair?
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Are shower seals in place and in a good state of repair?
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Are plugs present and in working order?
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Are mirrors fixed adequately to walls and in a good state of repair?
H&S
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Is a fire notice displayed on the rear of the door?
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Are plugged Electrical items displaying a PAT sticker?
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Is the sticker in date?
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Check the kettle. Is there any evidence of wear or damage to the wiring or units?
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Check the Hairdryer. Is there any evidence of wear or damage to the wiring or units?
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Check the Iron. Is there any evidence of wear or damage to the wiring or units?
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Is there a restriction on the window opening?
Notes
Are there any additional comments?
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Additional comments:
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Additional Photos:
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Signature