Information
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REPORT NUMBER
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HOTEL NAME
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AUDIT DATE
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Location
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AUDITOR NAME
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PERSONNEL PRESENT
ENTRANCE/RECEPTION
ENTRANCE
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APPEARANCE
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ENTRANCE FOYER CLEAN AND TIDY
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LIGHTING ALL WORKING AND DUST FREE
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ALL SGE HOTEL BROCHURES ON DISPLAY?
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RECEPTION DESK CLUTTER FREE AND WELCOMING
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FOYER FURNITURE CLEAN AND IN GOOD ORDER?
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GUEST INFO CENTRE PRESENT?
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FOYER AND RECEPTION INVITING AND SCENTED?
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EXTRA COMMENTS
EXTERNAL
CAR PARK AND EXTERNAL GROUNDS
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ENTRANCE CLEAR AND TIDY
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SIGNAGE CLEAN AND PRESENTABLE
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EXTERNAL LIGHTING ALL WORKING AND EFFECTIVE
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EXTERNAL LIGHTING ALL WORKING AND EFFECTIVE
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CAR PARK CLEAR AND TIDY
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GARDENS WELL KEPT
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BUILDING EXTERIOR APPEARANCE
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OUTDOOR FURNITURE IN GOOD ORDER
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A BOARDS<br>
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EXTRA COMMENTS
PUBLIC AREAS
RESTAURANT
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OVERALL IMPRESSION
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TIDY/CLUTTER FREE
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LIGHTING
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WALLS
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FLOORS
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CEILING
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WINDOWS
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TABLES SET TO STANDARD
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CUTLERY
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CROCKERY<br>
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MENU PRESENTATION
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EXTRA COMMENTS
PUBLIC BAR
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OVERALL IMPRESSION
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TIDY/CLUTTER FREE
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LIGHTING
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BEHIND BAR
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BAR FRONT AND BAR TOP<br>
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FLOORS, WALLS AND CEILING
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GLASSWARE CLEAN
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FURNITURE
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WEIGHTS AND MEASURE SIGNAGE
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AGE ID SIGNAGE<br>
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PREMISES LICENCE ON DISPLAY<br>
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EXTRA COMMENTS
FURTHER PUBLIC AREAS
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IS THERE ANOTHER RESTAURANT
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RESTAURANT NAME
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OVERALL IMPRESSION
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TIDY/CLUTTER FREE
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LIGHTING<br>
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FLOORS, WALLS AND CEILING<br>
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TABLES SET TO STANDARD
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CUTLERY
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CROCKERY
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MENU PRESENTATION
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EXTRA COMMENTS
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IS THERE ANOTHER BAR
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BAR NAME
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OVERALL IMPRESSION
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TIDY/CLUTTER FREE
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LIGHTING
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FLOORS, WALLS AND CEILING
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BEHIND BAR
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BAR FRONT AND BAR TOP
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GLASSWARE CLEAN
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FURNITURE
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WEIGHTS AND MEASURE SIGNAGE
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AGE ID SIGNAGE
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PREMISES LICENCE ON DISPLAY
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EXTRA COMMENTS
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IS THERE A MEETING ROOM
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MEETING ROOM NAME
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OVERALL IMPRESSION
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TIDY/CLUTTER FREE
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LIGHTING
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FLOORS, WALLS AND CEILING
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BEHIND BAR
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BAR FRONT AND BAR TOP
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GLASSWARE CLEAN
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FURNITURE
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WEIGHTS AND MEASURE SIGNAGE
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AGE ID SIGNAGE
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PREMISES LICENCE ON DISPLAY
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FUNCTION ROOMS STORES CLUTTER FREE?
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EXTRA COMMENTS
PUBLIC TOILETS
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DO TOILETS SMELL FRAGRANT
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LIGHTING
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WALLS, FLOORS, CEILING
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CUBICLES CLEAN AND LOCKS WORK
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TOILET PAPER PRESENT
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SINKS CLEAN AND TIDY
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HAND DRYERS WORKING ORDER
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FIXED AUTO SOAP DISPENSERS WITH SOAP IN THEM
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MIRRORS IN GOOD ORDER
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LADIES AMENITIES AVAILABLE
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EXTRA COMMENTS
GUEST BEDROOMS
GUEST BEDROOM
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BEDROOM 1
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ROOM NUMBER
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ROOM TYPE
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PRESENTATION
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WALLS/CEILING
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LUGGAGE RACK
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FIRE INSTRUCTIONS
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MEDICAL INSTRUCTIONS
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RADIO ALARM CLOCK
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IRON / BROARD
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DOOR LOCK
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MESSAGE PEN AND PAD
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MIRROR
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TV AND REMOTE (MUST HAVE FREEVIEW)
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WASTE BASKET
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HAIR DRYER
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LIGHTING
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HEATING LEVEL
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DND NOTICE
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GUEST DIRECTORY / INFO
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BED PRESENTATION
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BED LINEN
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CURTAINS AND BLACK OUT
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DAY CURTAINS OR BLINDS
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WINDOWS
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DRAWS AND CASE GOODS
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CARPET AND EDGES
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DUST
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UNDER AND BEHIND BED
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BEDROOM FURNITURE
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BEHIND FURNITURE
BEVERAGE TRAY
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PRESENTATION
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KETTLE
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KETTLE
WARDROBE
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DUST FREE
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HANGERS (8)
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SPARE PILLOWS (WRAPPED)
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LAUNDRY BAG
GUEST EN SUITE
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TOWELS
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TOWEL RAIL
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LIGHTING
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GUEST SUPPLIES
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TUMBLERS
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VENT FAN
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TISSUES
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TOILET PAPER/SPARE
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RUBBER MAT
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LOCK
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COAT HOOK
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PLUGS/CHAIN
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FLOOR
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WALLS/TILES
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GROUT
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BATH/WHB
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SEALANT
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TAPS
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WC IN AND OUT
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WC SEAT CLEAN/SECURE/BUMPERS
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WASTE BASKET
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BEDROOM 2
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ROOM NUMBER
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ROOM TYPE
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PRESENTATION
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WALLS/CEILING
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LUGGAGE RACK
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FIRE INSTRUCTIONS
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MEDICAL INSTRUCTIONS
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RADIO ALARM CLOCK
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IRON / BROARD
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DOOR LOCK
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MESSAGE PEN AND PAD
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MIRROR
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TV AND REMOTE (MUST HAVE FREEVIEW)
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WASTE BASKET
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HAIR DRYER
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LIGHTING
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HEATING LEVEL
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DND NOTICE
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GUEST DIRECTORY / INFO
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BED PRESENTATION
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BED LINEN
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CURTAINS AND BLACK OUT
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DAY CURTAINS OR BLINDS
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WINDOWS
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DRAWS AND CASE GOODS
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CARPET AND EDGES
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DUST
-
UNDER AND BEHIND BED
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BEDROOM FURNITURE
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BEHIND FURNITURE
BEVERAGE TRAY
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PRESENTATION
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KETTLE
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KETTLE
WARDROBE
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DUST FREE
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HANGERS (8)
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SPARE PILLOWS (WRAPPED)
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LAUNDRY BAG
GUEST EN SUITE
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TOWELS
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TOWEL RAIL
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LIGHTING
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GUEST SUPPLIES
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TUMBLERS
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VENT FAN
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TISSUES
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TOILET PAPER/SPARE
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RUBBER MAT
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LOCK
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COAT HOOK
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PLUGS/CHAIN
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FLOOR
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WALLS/TILES
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GROUT
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BATH/WHB
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SEALANT
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TAPS
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WC IN AND OUT
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WC SEAT CLEAN/SECURE/BUMPERS
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WASTE BASKET
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BEDROOM 3
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ROOM NUMBER
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ROOM TYPE
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PRESENTATION
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WALLS/CEILING
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LUGGAGE RACK
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FIRE INSTRUCTIONS
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MEDICAL INSTRUCTIONS
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RADIO ALARM CLOCK
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IRON / BROARD
-
DOOR LOCK
-
MESSAGE PEN AND PAD
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MIRROR
-
TV AND REMOTE (MUST HAVE FREEVIEW)
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WASTE BASKET
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HAIR DRYER
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LIGHTING
-
HEATING LEVEL
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DND NOTICE
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GUEST DIRECTORY / INFO
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BED PRESENTATION
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BED LINEN
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CURTAINS AND BLACK OUT
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DAY CURTAINS OR BLINDS
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WINDOWS
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DRAWS AND CASE GOODS
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CARPET AND EDGES
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DUST
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UNDER AND BEHIND BED
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BEDROOM FURNITURE
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BEHIND FURNITURE
BEVERAGE TRAY
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PRESENTATION
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KETTLE
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KETTLE
WARDROBE
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DUST FREE
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HANGERS (8)
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SPARE PILLOWS (WRAPPED)
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LAUNDRY BAG
GUEST EN SUITE
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TOWELS
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TOWEL RAIL
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LIGHTING
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GUEST SUPPLIES
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TUMBLERS
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VENT FAN
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TISSUES
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TOILET PAPER/SPARE
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RUBBER MAT
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LOCK
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COAT HOOK
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PLUGS/CHAIN
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FLOOR
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WALLS/TILES
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GROUT
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BATH/WHB
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SEALANT
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TAPS
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WC IN AND OUT
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WC SEAT CLEAN/SECURE/BUMPERS
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WASTE BASKET
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BEDROOM 4
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ROOM NUMBER
-
ROOM TYPE
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PRESENTATION
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WALLS/CEILING
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LUGGAGE RACK
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FIRE INSTRUCTIONS
-
MEDICAL INSTRUCTIONS
-
RADIO ALARM CLOCK
-
IRON / BROARD
-
DOOR LOCK
-
MESSAGE PEN AND PAD
-
MIRROR
-
TV AND REMOTE (MUST HAVE FREEVIEW)
-
WASTE BASKET
-
HAIR DRYER
-
LIGHTING
-
HEATING LEVEL
-
DND NOTICE
-
GUEST DIRECTORY / INFO
-
BED PRESENTATION
-
BED LINEN
-
CURTAINS AND BLACK OUT
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DAY CURTAINS OR BLINDS
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WINDOWS
-
DRAWS AND CASE GOODS
-
CARPET AND EDGES
-
DUST
-
UNDER AND BEHIND BED
-
BEDROOM FURNITURE
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BEHIND FURNITURE
BEVERAGE TRAY
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PRESENTATION
-
KETTLE
-
KETTLE
WARDROBE
-
DUST FREE
-
HANGERS (8)
-
SPARE PILLOWS (WRAPPED)
-
LAUNDRY BAG
GUEST EN SUITE
-
TOWELS
-
TOWEL RAIL
-
LIGHTING
-
GUEST SUPPLIES
-
TUMBLERS
-
VENT FAN
-
TISSUES
-
TOILET PAPER/SPARE
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RUBBER MAT
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LOCK
-
COAT HOOK
-
PLUGS/CHAIN
-
FLOOR
-
WALLS/TILES
-
GROUT
-
BATH/WHB
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SEALANT
-
TAPS
-
WC IN AND OUT
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WC SEAT CLEAN/SECURE/BUMPERS
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WASTE BASKET
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BEDROOM 5
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ROOM NUMBER
-
ROOM TYPE
-
PRESENTATION
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WALLS/CEILING
-
LUGGAGE RACK
-
FIRE INSTRUCTIONS
-
MEDICAL INSTRUCTIONS
-
RADIO ALARM CLOCK
-
IRON / BROARD
-
DOOR LOCK
-
MESSAGE PEN AND PAD
-
MIRROR
-
TV AND REMOTE (MUST HAVE FREEVIEW)
-
WASTE BASKET
-
HAIR DRYER
-
LIGHTING
-
HEATING LEVEL
-
DND NOTICE
-
GUEST DIRECTORY / INFO
-
BED PRESENTATION
-
BED LINEN
-
CURTAINS AND BLACK OUT
-
DAY CURTAINS OR BLINDS
-
WINDOWS
-
DRAWS AND CASE GOODS
-
CARPET AND EDGES
-
DUST
-
UNDER AND BEHIND BED
-
BEDROOM FURNITURE
-
BEHIND FURNITURE
BEVERAGE TRAY
-
PRESENTATION
-
KETTLE
-
KETTLE
WARDROBE
-
DUST FREE
-
HANGERS (8)
-
SPARE PILLOWS (WRAPPED)
-
LAUNDRY BAG
GUEST EN SUITE
-
TOWELS
-
TOWEL RAIL
-
LIGHTING
-
GUEST SUPPLIES
-
TUMBLERS
-
VENT FAN
-
TISSUES
-
TOILET PAPER/SPARE
-
RUBBER MAT
-
LOCK
-
COAT HOOK
-
PLUGS/CHAIN
-
FLOOR
-
WALLS/TILES
-
GROUT
-
BATH/WHB
-
SEALANT
-
TAPS
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WC IN AND OUT
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WC SEAT CLEAN/SECURE/BUMPERS
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WASTE BASKET
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EXTRA COMMENTS
KITCHEN
HACCP
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HACCP POLICY IN PLACE
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HACCP DOCUMENTS UP TOO DATE
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MONITORED BY MANAGER
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COLD STORAGE TEMPS
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HOT HOLDING TEMPS
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FOOD TEMPS
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FOOD DELIVERY TEMPS
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PROBE WIPES OR D10
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PROBE TEMP CHECKING RECORDS
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CODED CHOPPING BOARDS
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FIRST AID
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CLEANING SCHEDULE
CLEANLINESS
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WALLS
-
FLOORS
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WORK SURFACES
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RANGE/EQUIPMENT
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CANOPY
FOOD STORAGE
-
FOOD SEPERATED
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COVERED/SEALED CONTAINERS
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DATED/LABELED/DOT LABELS
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SHELVING CLEAN
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WALLS & DOORS
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FLOORS
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FRIDGE SEALS
-
STOCK HOLDING
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EXTRA COMMENTS
CERTIFICATIONS
STATUTORY CERTIFICATES
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ELECTRICAL CERT (MUST BE NIC OR SELECT APPROVED)
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DATE DUE
-
PAT TEST
-
DATE DUE
-
OIL/GAS BOILER CERT
-
DATE DUE
-
LPG GAS BOTTLE CER
-
DATE DUE
-
GAS APPLIANCE CER (KITCHEN)
-
DATE DUE
-
ELECTRIC FRYER CERT
-
DATE DUE
-
EMERGENCY LIGHTING CERT
-
DATE DUE
-
FIRE ALARM MAINTENANCE CERT
-
DATE DUE
-
FIRE EXTINGUSHERS CERT
-
DATE DUE
-
DUCT CLEANING CERT
-
DATE DUE
-
PEST CONTROL CERT
-
ROOF MAINTENANCE CERT
-
DATE DUE
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EXTRA COMMENTS
GUEST RELATIONS
GUEST FEEDBACK
-
COMMENT CARDS
-
MEDALLIA
-
TRIPADVISOR
-
BOOKING.COM
-
LATEROOMS
-
THIRD PARTY SITES
-
EXTRA COMMENTS
STAFF
STAFF PERFORMANCE
FRONT DESK
-
WELCOMING/GUEST ACKNOWLEDGED
-
NAME BADGE
-
UNIFORMS
-
TEST CALL RESULTS
-
STANDING GUEST EYE LEVEL
-
EXTRA COMMENTS
BAR AND WAITING
-
EXTRA COMMENTS
-
UNIFORMS
-
UNIFORMS
-
WELCOMING/GUEST ACKNOWLEDGED
-
NAME BADGE
-
UNIFORMS
-
SERVICE LEVELS
-
EXTRA COMMENTS
HOUSEKEEPING
-
WELCOMING/GUEST ACKNOWLEDGED
-
NAME BADGE
-
UNIFORMS
-
SERVICE LEVELS
-
EXTRA COMMENTS
KITCHEN STAFF
-
UNIFORMS
-
SERVICE LEVELS
-
EXTRA COMMENTS
OTHER STAFF
-
WELCOMING/GUEST ACKNOWLEDGED
-
NAME BADGE
-
UNIFORMS
-
SERVICE LEVELS
-
EXTRA COMMENTS
BACK OFFICE ADMIN
BACK OFFICE ADMIN
-
ASSOCIATE REPORT
-
O OF O / UNAVAILABLE ROOMS
-
MAINTENANCE REPORTS
-
END OF DAY RECORDS
-
POS BILL, CHECK FB CONTROL
-
COMP DRINK/FOOD RECORDS
-
ROOM CHARGE RECORDS
-
GUEST FOLIOS/LEDGER
-
CITY LEDGER
-
EXTRA COMMENTS
STATUTORY RECORDS
-
FIRE RISK ASSESMENT
-
FIRE ALARM TEST
-
FIRE EVACUATION
-
FIRE EXTINGUSHERS DATES
-
HEALTH AND SAFETY POLICY
-
CONTROL OF CONTRACTORS
-
LICENSING OPERATING PLANS
-
ACCIDENT BOOK
-
FIRST AID BOX
-
EYE BATH
-
BURNS AID BOX
QUALIFIED PERSONNEL
-
PREMISES MANAGER WITH PL
-
FOOD HYGIENE CERTS (AT LEAST THREE)
-
FIRST AIDER ON SITE
-
EXTRA COMMENTS
CONCLUSION
REPORT CONCLUSION
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AUDITOR IMPROVEMENT NOTES FOR NEXT AUDIT
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NEXT AUDIT DUE DATE (SUBJECT TO CHANGE)
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HOTEL MANAGER COMMENTS
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HOTEL MANAGER ACTION PLAN DUE DATE
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AUDITOR SIGNATURE
-
HOTEL MANAGER SIGNATURE
