Hotel Duty Manager Report

• Rixos Montaza

• Date and Time of Inspection

  Date

• Manager's Full Name

GENERAL

• Are there instructions given by general manager?

  Yes

  No

• Please specify

• Are there special events scheduled?

  Yes

  No

• Please specify

• Number Due Arrivals & Due out at start of shift

• INCIDENTS report - Click "add" button

Incident

• Please provide details

• VIP ARRIVALS - Click "add" button

VIP DETAILS

• Please provide details

WALK THROUGH CHECKLIST

• HOTEL RAMP

  Good

  Fair

  Poor

  N/A

• HOTEL SIGNAGE

  Good

  Fair

  Poor

  N/A

• MAIN ENTRANCE

  Good

  Fair

  Poor

  N/A

• LOBBY

  Good

  Fair

  Poor

  N/A

• LOBBY WASHROOMS

  Good

  Fair

  Poor

  N/A

• Front Desk

  Good

  Fair

  Poor

  N/A

• Lounge/Lobby Bar

  Good

  Fair

  Poor

  N/A

• LOBBY TERRACE

  Good

  Fair

  Poor

  N/A

• ELEVATORS

  Good

  Fair

  Poor

  N/A

• GUEST FLOORS

  Good

  Fair

  Poor

  N/A

• EMERGENCY EXITS SIGNS

  Good

  Fair

  Poor

  N/A

MAIN RESTAURANT

• Good

  Fair

  Poor

  N/A

RESTAURANT1

• Good

  Fair

  Poor

  N/A

• BANQUETS Halls

  Good

  Fair

  Poor

  N/A

• ADMIN OFFICE

  Good

  Fair

  Poor

  N/A

• POOLS

  Good

  Fair

  Poor

  N/A

• BEACH

  Good

  Fair

  Poor

  N/A

• SPA & GYM

  Good

  Fair

  Poor

  N/A

• STAFF ENTRANCE

  Good

  Fair

  Poor

  N/A

• SPORTS COURTS

  Good

  Fair

  Poor

  N/A

• STAFF DINNING

  Good

  Fair

  Poor

  N/A

• STAFF LOCKERS

  Good

  Fair

  Poor

  N/A

ROOMS

• ROOM INSPECTION

Room

• Room number

• Room Facilities

  Good

  Fair

  Poor

  N/A

STAFF

• STAFF SPOT CHECKS

Staff

• Name & Department

• Spot check on

  Select Grooming Product Knowledge Attitude Guest interaction Telephone etiquettes

  • Grooming
  • Product Knowledge
  • Attitude
  • Guest interaction
  • Telephone etiquettes

• Remarks if any

Staff Exceptional Performance

• Name & Department

• Praised for: