House Keeper Cleaning Audit & Appraisal

• Document No.

• Client / Site

• Conducted on

  Date

• Manager/Supervisor Name

• Housekeeper/Cleaners Name

Answer the following, with the appropriate response: Up to standard / In need of improvement/ Unacceptable.

• Appearance, shoes polished, shaved, uniform ironed.

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Full Robinson security uniform worn including PPE

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Performance duties (Site knowledge)

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Site specific training required.

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Familiarity with AI's & risk assessments (signed & dated)

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Legibility of occurrence book/incident reports/site paperwork.

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Communication (Timekeeping/ signing in/out)

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Knowledge of quality policy & environmental policy

  up to standard

  in need of improvement

  unacceptable

• Action taken Including training needs.

• Is housekeeper wearing his/her name badge ear piece if applicable?

  up to standard

  in need of improvement

  unacceptable

• SIA Licence number & expiry date

• Action taken Including training needs.

Other correspondence

• Comments on site facilities (heat,toilet,breaks etc)

• Additional Security Officer comments.

• Welfare issues discussed.

Sign off signatures

• Manager/Supervisor signature

  Sign

• Security Officer signature

  Sign