Title Page

  • Document No.

  • Housing Officer Shift Report

  • Conducted on

SHIFT

HOUSING OFFICERS ON DUTY

  • List all Housing Officers on duty

BRIEFING & HANDOVER

  • Was the incoming team on time (i.e: before start of shift)?

  • Incoming team fully before leaving?

  • Briefing checklist: Answer all the questions

  • Resident's welfare check (where a risk management plan has been sent out?

  • Any other safeguarding issues?

  • Ongoing emergency issue?

  • Health & Safety / Security issues: to include any slips, trips, fire, safety breaches, key for not working, lost keys, door fault, etc.

  • Any ABS issues? (Drug, alcohol, visitor removal, noise, resident's altercation, abuse to staff...)

  • Any other issue?

SHIFT ACTIVITIES

  • Full patrol

  • Resident's belongings completed and logged on AMIS?

  • Breakfast ordered?

  • Breakfast duty / Breakfast set up?

  • Fire extinguishers check completed?

  • Fire exit doors checked?

  • Rent letters distributed? (Tuesday's)

  • Boots sandwiches collected?

  • Tesco pastries / breads collected?

  • Prêt-à-Manger sandwiches collected by resident's and distributed?

  • Resident's Lounge closed at midnight and cleaned?

  • Bins on 4th /3rd / 2nd and Bubble landings emptied?

  • "Not Seen Tags" attached to key hooks?

  • Fire exit Door checked?

  • Fire call points checked?

  • Defibrillator checked?

  • Emergency lighting checked?

  • Fire doors checked?

  • Reception Office and Hall cleaned and left in an acceptable state.

  • Visitor's sheet accurately completed?

  • Residential bedsheet up to date ?

  • All maintenance jobs logged on AMIS, allocated correct Priority and not double booked?

  • Peachy Kitchens bins emptied? (Week ends / Bank Holidays only)

  • Key check / Night out log filed in?

  • Cash up completed?

  • Rent payment taken?

  • Gym members checked in? (Out of hours only)

  • Any other activity undertaken?

Signature

  • Enter full name and sign

  • Enter full name and sign

  • Enter full name and sign

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