Title Page
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Shift
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Conducted on
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Prepared by
Untitled Page
Daily Hotel Opening Checklist (7.30AM -9.30AM)
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Check for overall cleanliness and proper breakfast table set up
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Breakfast is out on time, presentation and taste is of good quality
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Check everyone on morning shift are working, properly groomed and dressed as per service standard
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Overall Guest Experience of Breakfast (Feedback and Comments)
Morning Round of Hotel (9.30AM - 10.30AM) - Lobby
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Floor swept and mopped
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Carpet vacuumed
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Glass Lobby Area is clean and spotless
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Tables all wiped
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Sofa cushions are neat and tidy
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Front Office Counter is wiped
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Lift carpet and door is cleaned
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Menu stand beside lift is wiped
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Kitchen door is wiped
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Front Office Bank Office is cleaned, swept, and mopped
Morning Round of Hotel (9.30AM - 10.30AM) - Lobby Male Toilet
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Toilet door handle, closer clean and door closer is functioning
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Door carpet is clean
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Dustbin must empty
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Hand dryer fully functioning
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Hand Soap is fully refilled
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Mirror is clean and spotless
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Hand basin is dry
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Urine bowl is clean and shining
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Hand tissue is refilled
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Tissue roll (1 on WC, 1 on holder) for each WC
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WC is cleaned and spotless
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Bidet pipe is not leaking
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OKU handle is clean
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Walls and Floor mopped and cleaned
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Lights are fully functioning
Morning Round of Hotel (9.30AM - 10.30AM) - Lobby Female Toilet
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Toilet door handle, closer clean and door closer is functioning
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Door carpet is clean
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Dustbin must empty
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Hand dryer fully functioning
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Hand Soap is fully refilled
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Mirror is clean and spotless
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Hand basin is dry
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Baby changing station is cleaned and dustbin cleared
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Hand tissue is refilled
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Initial Sanitization Bin is fully functioning
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Tissue roll (1 on WC, 1 on holder) for each WC
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WC is cleaned and spotless
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Bidet pipe is not leaking
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OKU handle is clean
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Walls and Floor mopped and cleaned
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Lights are fully functioning
Morning Round of Hotel (9.30AM - 10.30AM) - Guest Floor Corridor Cleanliness
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5th Floor
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4th Floor
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3rd Floor
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2nd Floor
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1st Floor
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Ground Floor
Morning Round of Hotel (9.30AM - 10.30AM) - Banquet Hall
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Casa Conference Hall is clean and tidy
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Male and Female Toilet all is clean and well equipped
Morning Round of Hotel (9.30AM - 10.30AM) - Outside Premises
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Outside car park
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Receiving Bay
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Garbage Area
Morning Round of Hotel (9.30AM - 10.30AM) - Back of the House / Admin Offices
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Laundry room is cleaned and fully operational
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Admin office is cleaned and staff are all on time
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Surau area is cleaned and tidy
Breakfast Wastage Done (10.30AM)
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Breakfast Wastage is completed by Kitchen & Admin
Standby at Lobby for Guest Check Out (11AM - 12PM) (Speak to Guest for Feedback & Comments)
Online Guest Review & Other Paper Work (12PM - 2PM)
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Looked through online reviews and replied guests
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Check daily cash bank in & account receivable report with Acc
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Ensure every department handover shift logbook is completed and signed by you
Audit 10 Vacant Clean Room-using Guest Room Inspection Template (2PM-4PM)
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Inspected
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Passed & Satisfactory
