Title Page
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Conducted on
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Prepared by
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Location
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Are employees dressed professionally and up to expectations?
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Are employee work areas neat? Are customer areas clean?
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How are employees attitudes and interaction with customers?<br>
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Are the MTs up-to-date on their Roadmap Report and does the branch have a good plan for them?<br>
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Are employees getting one-on-ones? <br>
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Does the branch keep Significant Event Logs? <br>
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Are hours approved and within standard hours? Who approves time?
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Do the branch know when payroll cuts time?
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Is the goal board up-to-date and do the employees know the goals?
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Are they answering within 5 rings? Are they handling the phones appropriately?<br>
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Are cars staged properly?
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Are LaunchPads being used? Any LaunchPad issues?
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Are quality schedules posted a month in advanced?
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Is there a good plan for gas cards?
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Are all the posters up-to-date in the break room and is the E-Verify posters (Spanish and English) in the interview area?
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Is the branch aware of the firearm plan?
New Hire View
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Where do I sit?
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Where is my schedule?
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Where do I park?
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Where do I put my lunch?
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What are my expectations?
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What do my first 30 days look like?