Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Disclaimer:
The assessors believe the information contained within this risk assessment report to be correct at the time of printing. The assessors do not accept responsibility for any consequences arising from the use of the information herein. The report is based on matters which were observed or came to the attention of the assessors during the day of the assessment and should not be relied upon as an exhaustive record of all possible risks or hazards that may exist or potential improvements that can be made.
Information on the latest workers compensation and OHS / WHS laws can be found at the relevant State WorkCover / WorkSafe Authority.
Confidentiality Statement
In order to maintain the integrity and credibility of the risk assessment processes and to protect the parties involved, it is understood that the assessors will not divulge to unauthorized persons any information obtained during this risk assessment unless legally obligated to do so.
GENERAL SERVICES
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Confirm IT Shared Drive in operation
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Confirm all SDT members have Site Induction cards (CONTM-PLIVG-ALL- TPLATE-28)
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Confirm all SDT members have name identification displayed
CONCIERGE SERVICES
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ESS Demonstration
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Demonstrate how to view CCTV footage from Fri 30 May 14 between 1130 - 1135h
BUILDING MAINTENANCE SERVICES
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Assess car parks and roadways for condition of line markings
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ESS Demonstration
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How to complete "Maintain all BBQ areas" IAW Example Event
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Demonstrate how BMS data is backed up offsite
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Handyperson to demonstrate monthly Gas Hot Water / Solar Heater Storage planned maintenance
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Handyperson to demonstrate monthly Gas Distribution planned maintenance
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Handyperson to demonstrate bi-annual Laundry Equipment servicing
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Complete Inspection of all buildings. Photograph and measure any/all building movement for future reference and identify any repair, maintenance or issues which need rectification.
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Signage
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Air Con Units and supporting insulation
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Window furnishings
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Hot Water Tanks
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Oil separator
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Foot Paths, road ways, kerbing, etc
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Colourbond
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Electrical and lighting
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Laundry wall/floor finish
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Washing Machines/Dryers/Clothes lines/lint filters
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Building - internal
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Building - external
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Furniture Fittings and Equipment
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Guttering
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BMS
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Roofing
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Other
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Assess FFE in four offsite storage sheds and confirm if they can be minimised
HOUSEKEEPING SERVICES
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Complete Inspection to ensure Cleaning Standards are met including waste refuse storage areas
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Complete Inspection of random car parks to ensure all oil spills have been removed and hazardous waste including batteries are not left behind
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Complete Inspection of Office area to ensure Cleaning Standards are met
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Complete Inspection of Chemical holdings
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Complete Inspection of Spill Kit and staff training of same
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Confirm how housekeeping equipment is maintained and serviced in accordance with the relevant Operation and Maintenance Manual
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Complete Inspection of Spill Kit and staff training of same
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Confirm how 28 day requirement to service SDU's is managed
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ESS Demonstration
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Cleaning of ensuite crimsafe window
GROUNDS AND GARDENS SERVICES
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Inspect random Grounds equipment to ensure all is in good working order
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Complete Inspection of site Storage Shed and confirm floors around machines are kept clean
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Complete Inspection of Grounds and Gardens to confirm IAW Standard, including any overhanging trees
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Complete inspection of random area within licence area and confirm area is IAW landscaping plan example correct number or type of plant in garden bed
PEST CONTROL SERVICES
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Complete Inspection of site to ensure free of pests
UTILITIES MANAGEMENT SERVICES
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Check Laundries for Defence ESD related/ awareness posters
ACCOMMODATION MANAGEMENT SERVICES
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Complete Inspection of laundries to confirm if cleaning/servicing notifications are posted/correct
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Explain process for FF&E i.e. once a march out has been actioned is all FF&E reinstated to room before new march in? If so, why?
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Confirm stored mattresses are covered/ protected from pests, mould, etc.
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ESS Demonstrations
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March In Inspection
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March out Inspection
SUBCONTRACTOR MANAGEMENT
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Randomly select a subcontractor onsite and check their site induction card
LINEN/LAUNDRY AND BED MAKING SERVICES
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Confirm if any linen has been purchased in the past 6 months and for what reason
WHS
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Complete Inspection of site to confirm free of hazards
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Complete Inspection of five chemicals and confirm current MSDS, on chemical register (approved) and ChemAlert Risk Assessment
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Complete Inspection of first aid kit for site and confirm all products are in date
ENVIRONMENTAL
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Complete Inspection of site to confirm free of environmental hazards
EMERGENCY PROCEDURES
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Complete Inspection and review all Emergency Evacuation Signs
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Complete Inspection of all FHR, Fire Extinguishers, Fire Blankets and hydrants
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Complete Inspection of all emergency exit light/signage
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Confirm "Red Book" filing system in place and up to date
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Complete Inspection of Emergency Exits and confirm free of obstructions
CONTINUOUS IMPROVEMENT
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Are any new forms, documents, procedures required?
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Are any changes required to forms, documents, procedures?
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Have you reviewed the Policies and Procedures documentation recently to confirm accuracy of information?
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Do you have any Crystal Report or QFM Ideas?
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Do you have any feedback on newly implemented documentation or processes?
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Do you have any comments you would like to provide?
AGREEMENT
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Signature of Facilities Supervisor
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Signature of ESS Auditor
Document Review
GENERAL SERVICES
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Provide BOWG Agenda for previous 3 consecutive months
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Select an employee at random and review induction training record and AFP clearance
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PLOM confirm site staff are correctly created and end dated in QFM
CONCIERGE SERVICES
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Provide fax machine report which outlines the faxes received in previous 3 consecutive months. Provide supporting evidence of response to faxes received.
BUILDING MAINTENANCE SERVICES
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Provide hard copy signed work orders and supporting service reports for PM/Schedule Maintenance (select 12 at random)
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Provide hard copy signed work orders and supporting service reports for reactive Service Events (select 10 at random)
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Provide evidence of how the asset stocktake procedure will be completed and how accurate asset conditions will be recorded
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PLOM review Annual Works Plan against O&M Manuals and confirm accurate warranties, maintenance requirements and standards are being met.
HOUSEKEEPING SERVICES
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Provide completed Events and Cleaning Schedules for previous 3 months. Confirm sufficient comments have been included.
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Provide completed Events for Periodic Cleaning for previous 3 months. Confirm sufficient comments have been included.
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Provide completed Events (and service reports) for External Building cleaning
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PLOM run incompatibility report from ChemAlert and confirm there are no incompatibilities with chemicals stored
GROUNDS AND GARDENS SERVICES
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Provided completed Scheduled Events for previous 3 months
UTILITIES MANAGEMENT SERVICES
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Confirm if any utility outages have been experienced in the last 30 days. If so, were they planned or unplanned?
ACCOMMODATION MANAGEMENT SERVICES
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Confirm when you can access a resident's room and what do you need to do. What do you do if you don't have permission to enter the room? If access is made without permission then what are you required to do?
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Select 6 march outs at random and provide Room Inventory and Condition Checklists and march out checklists
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Provide Room Inventory and Condition Checklists, Accommodation Booking Requests and Occupancy Agreements for the 6 residents (select at random)
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Provide a copy of the External Key Register
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PLOM confirm any issues with the DHA BAS
SUBCONTRACTOR MANAGEMENT
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Random check of subcontractors induction/training records
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Random check of subcontractors Insurances
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Random check of subcontractors licences
WHS
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Provide SWMS for the following 12 Events selected at random
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Confirm if any hazards have recently been identified. If so, what were they?
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Provide copy of Risk Register and evidence of review of the risks
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Provide evidence of inspection regime of FFE
ENVIRONMENTAL
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Provide evidence of risk register and treatment plans review
REFRESHER TRAINING REQUIREMENT
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Is Refresher Training required to bring site staff knowledge up to speed?
AGREEMENT
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Signature of Facilities Supervisor
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Signature of Plenary Living Operations Manager
