Title Page
-
Site conducted
-
Conducted on
-
Prepared by
-
Location
Employees
-
All employees in uniform (E.g., branded polo/jacket, appropriate pants, proper footwear, name tag, apron, etc.)
-
Who is out of uniform
-
Proper customer greeting at Pay Stations
-
What opportunities for improvement are there?
-
Were proper loading and prep procedures used?
-
What was done incorrect?
-
Was vehicle prep performed within company time limits of 30 seconds or less
Pay Stations
-
Are pay stations clean?
-
What needs improvement?
-
Are canopies in pay station area clean? (e.g., free of spider webs, grime, dirt, etc.)
-
What needs improvement?
-
Pay stations functioning properly?
-
What needs improvement?
-
Menu signs clean and in good condition?
-
What needs improvement?
Exterior Appearance
-
Lot Condition (Clean and no trash)
-
What needs improvement?
-
Dumpster Area (Clean and no trash outside of dumpster
-
What needs improvement?
-
Landscaping condition (Grass cut, no weeds and no trash)
-
What needs improvment?
-
Exterior signs (clean and in good condition)
-
What needs improvement?
-
Is the exterior of building clean?
-
What needs improvement?
Vacuum System
-
Vacuum suction good (e.g., no clogs, holsters and nozzles in good condition)?
-
What needs improvement
-
Turbine functioning (clean, bearings greased, coupling secured)?
-
What needs improvement
-
Canisters, filters and bags clean and free of debris?
-
What needs improvement
-
Air drops working and free of air leaks?
-
What needs improvement
Front of the House (Customer Facing)
-
Are bathrooms clean (e.g., mirrors, walls, toilet, sink, floor, etc.)?
-
What needs improvement?
-
Are bathrooms well stocked (e.g., toilet paper, soap, towels, etc.)?
-
What need to be restocked?
-
Is the office and lobby clean (e.g., floors, windows, desks, countertops)?
-
What needs improvement?
-
Are all appliances clean?
-
What needs improvement?
-
Is break room clean?
-
What needs improvement?
-
Are all labor laws/OSHA & workers comp posters posted and up to date?
-
What is missing?
Wash Tunnel Cleanliness
-
Walls clean?
-
What needs improvement
-
Windows clean?
-
What needs improvement?
-
Floors clean and free of debris?
-
What needs improvement?
-
Equipment frames clean?
-
What needs improvement?
-
Tunnel signage clean and working?
-
Which signs?
Wash Equipment
-
Wraps functioning properly?
-
What needs improvement
-
Tire brush functioning properly?
-
What needs improvement
-
Omni functioning properly?
-
What needs improvement
-
Wheel blaster functioning properly?
-
What needs improvement
-
Tire shine functioning properly?
-
What needs improvement
-
Blowers functioning properly?
-
What needs improvement
-
Conveyor functioning properly?
-
What needs improvement
-
Top brush/mitter curtain functioning properly?
-
What needs improvement
-
All retracts working?
-
Which retract is not working?
Wash Chemical Applications
-
CTAs proper coverage?
-
What needs improvement?
-
Presoak proper coverage?
-
What needs improvement?
-
Lava products proper coverage?
-
What needs improvement
-
Wrap foam proper coverage?
-
What needs improvement
-
Tri foam proper coverage?
-
What needs improvement
-
Hot wax proper coverage?
-
What needs improvement
-
Clean coat protect proper coverage?
-
What needs improvement
-
Drying aid proper coverage?
-
What needs improvement
-
Rain Repellant proper coverage?
-
What needs improvement
-
Spot free working?
- Good
- Fair
- Poor
- N/A
-
What is PPM?
-
Ceramics proper coverage?
-
What needs improvement?
-
Tire shine proper coverage?
-
What needs improvement
Backroom
-
Floors clean and free of trash?
-
What needs improvement?
-
Equipment clean, working and no visible leaks?
-
What is not working? What is not clean?
-
Tools organized and in good condition?
-
What needs improvement?
-
Chemicals filled and drums clean?
-
What chemicals are low and have they been ordered?
-
Exit not blocked?
-
Which exit is blocked
Security
-
Safe closed and locked?
-
What needs improvement?
-
Cameras working and clear pictures?
-
Which cameras are not work or don't have clear pictures?
-
Alarm system in working order?
-
What Needs Repair?
Upload Business Review and Action Plan Template
-
Upload Business Review or Follow Up Action Plans