Title Page

  • Site conducted

  • Location

  • Conducted on

  • Prepared by

1. Contamination Events

  • 1.1 A procedure outlining the specific actions that staff must take to minimize the spread of contamination and the exposure of staff, residents, food, and surfaces to vomitus and/or fecal matter is posted in the kitchen or food service office.

  • 1.2 An appropriately stocked Contamination Event cleaning kit is available and readily accessible (i.e. not blocked by supplies, equipment, or anything that may impede access).

  • 1.3 Staff are able to locate the Contamination Event cleaning kit and procedures document.

2. Dining Room

  • 2.1. The dining room walls are largely free of visible grime, grease, dust, and dirt.

  • 2.2. The dining room floor is largely free of visible signs of grime, grease, dust, and dirt.

  • 2.3. The dining room floor condition is well maintained (tiles are thoroughly grouted and not broken, epoxy is free from pitting, concrete is sealed/non-porous, etc.)

  • 2.4. Water and wet or slippery spills are cleaned immediately.

  • 2.5. The overhead pipes and light fixtures in the dining room are largely free of visible signs of grime, grease, dust, and dirt.

  • 2.6. The dining room windows and frames are largely free of visible signs of grime, grease, dust, and dirt.

  • 2.7. Dining tables and chairs are cleaned and sanitized between uses.

  • 2.8. The dining room is not used for any purpose that may contaminate food when food is being served or consumed.

3. Kitchen - Non-food contact surfaces

  • 3.1. The kitchen floor is largely free of visible signs of grime, grease, dust, or dirt build-up.

  • 3.2. The kitchen floor condition is well maintained (tiles are thoroughly grouted and not broken, epoxy is free from pitting, concrete is sealed/non-porous, etc.)

  • 3.3. Water and wet or slippery spills are cleaned immediately.

  • 3.4. There are no visible signs of mold/mildew growth on the kitchen floor.

  • 3.5. Food debris on the floor is cleaned up at the end of each production time, at a minimum.

  • 3.6. Ventilation hoods are clean and free of debris or dust that might contaminate the food or preparation areas or cause a fire hazard.

  • 3.7. The ventilation hoods are current on their most recent inspection.

  • What is the date of the most recent inspection/when does the inspection expire?

  • What is the date of the most recent inspection/when does the inspection expire?

  • 3.8. The kitchen walls are clean and free of paint chips, dust, etc. that might contaminate the food or preparation areas.

  • 3.9. The kitchen ceiling, overhead pipes, and light fixtures are clean and free of paint chips, dust, etc. that might contaminate the food or preparation areas.

  • 3.10. The kitchen windows and frames are largely free of visible signs of grime, grease, dust, and dirt.

  • 3.11. Trash canisters are thoroughly clean inside and out.

  • 3.12. Trash receptacles are emptied promptly following production and more often as needed.

  • 3.13. A service program to control pests is utilized as needed to ensure sanitary foodservice conditions in accordance with Idaho Food Code requirements.

  • 3.14. There are no visible signs of pest control problems.

  • 3.15. All other non-food contact surfaces are clean and free of paint chips, dust, etc. that might contaminate the food or preparation areas (i.e., around appliances, sinks, other hard-to-reach places).

4. Staff and Resident Workers

  • 4.1. Staff and resident workers are free from observable signs of poor hygiene (visible dirt on face, arms, or body, dirty fingernails, etc.).

  • 4.2. Staff and resident workers wear clean uniforms that are appropriate for the work environment (i.e., an overly large shirt that drapes into food as workers lean over is a safety hazard).

  • 4.3. Long hair is pulled back tightly in such a way as to minimize hair falling in to food.

  • 4.4. Facial hair is trimmed short (such as 1/4" or less), or covered by a beard net at all times that food is being prepared and/or served.

  • 4.5. Staff and resident workers are free from jewelry except for small/non dangling earrings and/or a plain ring/wedding band, without stones.

  • 4.6. Staff and resident workers appear to be free from observable signs of illness (i.e., diarrhea, fever, vomiting, jaundice, sore throat with fever, lesions/pus on exposed body parts, excessive coughing or sneezing, runny nose, etc.)

  • 4.7. Staff and resident workers who arrive at work with signs of illness are quickly dismissed from food service work by their supervisor.

  • 4.8. Staff and resident workers wear hats or hair nets at all times when food is being prepared and/or served.

5. Food Preparation Surfaces - Cleanliness and Sanitation

  • 5.1. Separate sinks are used to wash hands, prep foods, and clean dishes, and the sinks are not used for other than their intended purpose.

  • 5.2. Buckets of sanitizing solution are accessible in all areas of food production and service.

  • 5.3. The sanitizer buckets are clean, the solution is clean and changed as frequently as needed to maintain dilution rate, as well as when becoming excessively cloudy or contaminated with food debris.

  • 5.4. Clean wipe cloths are available in all work areas.

  • 5.5. The wipe cloths are properly stored in clean sanitizing solution between uses.

  • 5.6. The rags used are in good condition, not excessively tattered, and changed with clean rags when becoming excessively soiled.

  • 5.7. The food preparation tables are cleaned and sanitized after each use.

  • 5.8. Food preparation equipment (including mixers, ovens, stovetops, griddles, etc.) is observed to be cleaned and sanitized by kitchen workers after each use.

  • 5.9. Food preparation equipment is free of food debris, dirt, grease, and grime build-up (including inside the microwave, warming units, ovens, in the blade housing of cutters, in the rotators of stand mixers, etc.).

  • 5.10. Food preparation equipment is protected from contamination when not in use (sheet pans or similar equipment are utilized to protect griddles, warmer doors are kept closed, etc.).

  • 5.11. The serving lines are observed to be cleaned and sanitized by kitchen workers after each use.

  • 5.12. The serving lines (including countertop, sneeze guard/pass through, steam table, holding wells, etc.) are free from food debris, dirt, grease, grime, and excessive hard water build-up.

  • 5.13. Food transport equipment is cleaned and sanitized between uses.

  • 5.14. Food transport carts are free from food debris, dirt, grease, and grime build-up.

  • 5.15. Dishes, pots, pans, silverware, glassware, and serving utensils are properly stored when not in use (stored upside down so that dust/residue doesn't collect in the dishes, and in an area of the kitchen/on shelving appropriate for storage of such items [i.e., not stored in a locker room]).

  • 5.16. The ice machines are clean (there is not visible debris in the ice wells, excessive hard water build-up, mold, or slimy coating on the interior walls/lid).

  • 5.17. Ice is dispensed using only a clean plastic or metal scoop with a handle.

  • 5.18. The Ice machine scoops are stored correctly in a clean location outside of the ice well.

  • 5.19. Employee beverage cups used in food preparation areas are covered and the container is handled in such a way as to prevent contamination of the employee's hands and exposed food and clean equipment and utensils.

  • 5.20. Aside from covered beverage cups as described above, eating and drinking is limited to a designated area, away from food preparation and serving areas.

6. Dry Storage

  • 6.1. The dry storage area is well-organized with a system that allows for easy locating of products and efficient inventory.

  • 6.2. The dry storage area is clean, largely without dust, debris, or food particles on the floors, shelves, walls, etc.

  • 6.3. Foods in the dry storage area that are removed from their original packaging are repackaged neatly in clean food-grade containers.

  • 6.4. Food items in the dry storage are covered and held in such a way as to prevent contamination.

  • 6.5. Foods stored in the dry storage area are labeled with their identifying name.

  • 6.6. Foods stored in the dry storage area are dated (with the date of receipt or preparation).

  • 6.7. The dry storage areas maintain a temperature of 45-85 degrees F.

  • 6.8. The FIFO (first-in, first-out) system is adhered to when storing goods in the dry storage areas; foods are stocked and stored with the oldest-dated items most accessible.

7. Cold Storage

  • 7.1. The cold storage area is clean, largely without dust, debris, or food particles on the floors, shelves, walls, etc.

  • 7.2. The cold storage area is well-organized with a system that allows for easy locating of products and efficient inventory.

  • 7.3. Foods in the cold storage area that are removed from their original packaging are repackaged neatly in clean food-grade containers.

  • 7.4. Food items in the cold storage are covered and held in such a way as to prevent contamination.

  • 7.5. Foods stored in the cold storage area are labeled with their identifying name.

  • 7.6. Foods stored in the cold storage area are dated (with the date of receipt or preparation).

  • 7.7. The cold storage areas maintain a temperature of 33-41 degrees F.

  • 7.8. The FIFO (first-in, first-out) system is adhered to when storing goods in the cold storage areas; foods are stocked and stored with the oldest-dated items most accessible.

8. Frozen Storage

  • 8.1. The frozen storage area is clean, largely without dust, debris, or food particles on the floors, shelves, walls, etc.

  • 8.2. There is not excessive ice build-up on the freezer floor, walls, or ceiling.

  • 8.3. The frozen storage area is well-organized with a system that allows for easy locating of products and efficient inventory.

  • 8.4. The FIFO (first-in, first-out) system is adhered to when storing goods in the frozen storage areas; foods are stocked and stored with the oldest-dated items most accessible.

  • 8.5. Foods in the frozen storage area that are removed from their original packaging are repackaged neatly in clean food-grade containers.

  • 8.6. Food items in the frozen storage are covered and held in such a way as to prevent contamination.

  • 8.7. Foods stored in the frozen storage area are dated (with the date of receipt or preparation).

  • 8.8. Foods stored in the frozen storage area are labeled with their identifying name.

  • 8.9. The frozen storage areas maintain a temperature of 0 degrees F or below.

9. Chemicals

  • 9.1. Chemicals are stored in an area that is not adjacent to or above food or food equipment or utensils.

  • 9.2. All containers used for dispensing chemicals (such as cleaner and sanitizer spray bottles) are clearly and individually identified with the common name of the material (i.e., a bottle of glass cleaner must be labeled as glass cleaner, although it may also include the label of "ammonia").

  • 9.3. Chemical containers are not used for food, and food containers are not used for chemicals.

  • 9.4. The appropriate chemicals are used for cleaning and sanitizing. All kitchen workers who utilize chemicals for cleaning use the appropriate chemical for the intended purpose (i.e., floor cleaner is not used to clean the inside of a steam kettle).

10. Inventory and Ordering

  • 10.1. The facility food service authority (or designee) accurately counts and records their facility's complete food inventory each Tuesday following the dinner meal.

  • 10.2. Facility food service authorities (or their designees) prepare weekly food orders in accordance with approved food supply lists and menu requirements. The facility food service authority ensures that the correct food items in the required quantities are ordered weekly.

  • 10.3. Food orders are made according to contractually obligated ordering schedules, (standing orders may be established at the vendors' discretion).

  • 10.4. Food purchases are made only from approved contractors.

11. Goods Receiving

  • 11.1. At the time of delivery, staff inspect the goods delivered to ensure they are of sound quality.

  • 11.2. At the time of delivery, staff inspect the goods for signs of improper storage or temperature abuse (water stains or ice build-up on the boxes of frozen goods, for example).

  • 11.3. At the time of delivery, staff reject any items that are not of sound quality or acceptable temperature.

  • 11.4. At the time of delivery, staff verify that the products delivered match what was ordered.

  • 11.5. At the time of delivery, staff verify that the invoice matches the items and quantities delivered.

  • 11.6. Staff verify that the prices charged match the contract bid prices.

  • 11.7. At the time of delivery, staff notify the driver of any quality, quantity, or pricing issues and notate such on the delivery invoice.

  • 11.8. No residents are permitted to enter any part of a delivery truck.

  • 11.9. Delivered goods are quickly moved to the appropriate storage locations following inspection and acceptance of the delivery.

12. Food Production Planning

  • 12.1. Food service staff plan food pulls according to calculations, including food items, days, and quantities utilizing the recipe cards (or another pull sheet template approved by the dietary service manager).

  • 12.2. To minimize waste or over-production, only the necessary quantities of each ingredient are pulled in advance and set aside for production (with cases opened and the required quantities separated).

  • 12.3. Food pulls are completed in advance, allowing adequate time to identify and correct any supply shortages.

13. Food Production

  • 13.1. All foods are thawed in accordance with ID Food Code Guidelines (thawed under refrigeration, or under cold running water when there isn't sufficient time for refrigerator thawing), or they are thawed as part of the cooking process. Foods are not thawed at room temperature or in warm or stagnant water.

  • 13.2. Cooks use the correct ingredients and calculated quantities, as determined by approved, sized recipe cards, when preparing food (or if the recipe cannot be prepared as written due to recipe card error, staff notify the dietary services manager promptly).

  • 13.3. Appropriate production techniques are followed, as dictated by approved recipe cards (or standard food service "best practices" in the absence of specific instruction) to ensure the best possible food quality.

  • 13.4. All food provided by the facility's food service operation is prepared in such a way as to minimize the time in the "temperature danger zone" (such as keeping foods in iced trays at the prep tables, preparing only small batches at a time and keeping the remaining ingredients in coolers, etc.).

  • 13.5. All hot food provided by the facility's food service operation is cooked to the minimum allowable temperature as described by The Idaho Food Code.

  • 13.6. Per staff and/or resident workers, fruit with an edible peel is always thoroughly rinsed prior to service.

14. Handwashing

  • 14.1. Signs that describe the required procedures for when and how to wash hands are placed near handwashing sinks.

  • 14.2. Signs that remind workers of the need to wash hands are placed in strategically identified locations that will alert workers to the need to wash hands at critical times (such as upon entering the kitchen, after using the restroom, when entering a production area, etc.).

  • 14.3. Hand washing sinks are accessible, not blocked by janitorial supplies, kitchen equipment, etc.

  • 14.4. Hand washing sinks are adequately supplied with warm water, soap, and disposable towels.

  • 14.5. Hand washing sinks are clean (although there may be a small amount of hard water staining or cosmetic blemishes to the sink and hardware finishes).

  • 14.6. All staff and resident workers wash their hands upon entering the kitchen and at other times as indicated necessary by the Idaho Food Code (before starting to work with food, utensils, or equipment, during food preparation as needed, when switching between raw foods and ready-to-eat foods, after handling soiled utensils and equipment, after coughing, sneezing or using a tissue, after eating and drinking, after touching bare human body parts [including face and hair] and after using the toilet [hands are washed in the bathroom and again when returning to the workstation]).

  • 14.7. All food service staff and resident kitchen workers use the correct procedure when washing their hands (wet hands with warm water; using soap [not hand sanitizer] work up a soapy lather that covers hands and forearms, scrub for a minimum of 10 seconds [making sure to wash palms, backs of hands, between fingers, and forearms]. Rinse hands and forearms in warm water. Dry hands with single-use paper towels. Turn off the faucet with paper towels to prevent re-contamination of hands).

  • 14.8. The Idaho requirement for glove use is adhered to when handling food: All kitchen workers wear single-use, disposable foodservice gloves when handling ready-to-eat foods. The gloves are used for only one task, are used for no other purpose, and are discarded when damaged, soiled, when the glove comes into contact with a potentially contaminated surface, or when interruptions occur in the task being executed.

15. Dishwashing

  • 15.1. The correct process is used when hand-washing dishes (washed in clean soapy water that is at least 110-degree F, the dishes are rinsed, and then sanitized in quat sanitizer (150-400ppm, 75-100-degree F, minimum 30-second soak) or chlorine bleach (50-200ppm, 75-100-degree F, minimum 2-minute soak).

  • 15.2. During the wash process, the washing and sanitizing liquids are changed frequently to avoid a build-up of grease and food debris.

  • 15.3. The dish machine is functioning appropriately, (a 180-degree F rinse temperature is reached, or a chemical sanitizer is utilized at the appropriate dilution rate in the absence of hot enough water).

  • 15.4. Dishes, pots, pans, silverware, glassware, and serving utensils are completely air-dried before stacking and reuse.

  • 15.5. Cleaned dishes are not handled by hands contaminated from handling dirty dishes.

16. Food Service

  • 16.1. Staff test the just-cooked and/or ready-to-be served temperatures of each food item served that requires "Time and/or Temperature Control for Safety".

  • 16.2. Food items are arranged in an appealing manner on the trays (foods are served in layers when appropriate [i.e., chili is ladled over noodles on the trays, rather than all mixed together prior to service], there is not major spillage from one food compartment to the next, vegetables are well-drained prior to plating, etc.

  • 16.3. All food provided by the facility's food service operation is served within allowable temperature ranges as described by The Idaho Food Code (all hot foods are served at the minimum required temperature or within 4 hours of reaching the minimum temperature, and cold foods are served at or below 41-degree F, or within 2 hours of being removed from refrigeration [only 2 hours is allotted for cold foods due to the presumed time out of refrigeration during preparation]).

  • 16.4. The correct food items, recipes, and portion sizes, as outlined by the master food service menu, are served at each meal, for each standard diet type.

  • 16.5. Food service staff ensure that residents receive the correct mainline or selective diet menu.

  • 16.6. When applicable, food service staff ensure that residents receive the correct type of medical diet.

  • 16.7. The correct food items, recipes, and portion sizes, as outlined by the master food service menu, are served at each meal, for each medical diet type.

  • 16.8. Residents participating in a selective diet are permitted to eat mainline holiday meals, in lieu of their selective diet, without being deemed “non-compliant”. Special diet holiday meals are made available to inmates who prefer to continue their selective diet on days when a holiday meal is offered.

  • 16.9. Food service staff ensure that residents do not take more than one meal per serving period (except for any additional meals/snacks provided due to work requirements).

  • 16.10. No more than 14 hours pass between the service of any two consecutive meals.

  • 16.11. Substitutions or changes to the master menu are made only with prior approval by the dietary services manager (or approval by the facility head in the case of emergency).

17. Staff Oversight

  • 17.1. Food service staff members (and/or appropriately trained security staff at CRCs) provide direct oversight of the preparation and service of every meal, with only limited reliance on secondary methods of oversight (viewing from an office window, security cameras, etc.). (Monitoring must be continuous at prison facilities and may be intermittent at CRC facilities).

  • 17.2. Food storage areas are directly monitored by staff at all times during food pulls and restocking and remain locked at all other times (not applicable at CRCs).

  • 17.3. Residents are prohibited from participation in the food pull process unless directly supervised by staff.

  • 17.4. Food service staff do not rely on the guidance of resident workers when making decisions regarding the preparation and troubleshooting of recipes, quantities of food items needed for each recipe, etc., but rather investigate issues themselves before providing direction.

  • 17.5. When errors in meal preparation and/or service do occur, staff promptly take appropriate corrective action.

  • 17.6. Staff monitor food preparation equipment to ensure that it is in good working order and submit work orders promptly when issues arise.

18. Meal and Nutrition Information

  • 18.1. The current IDOC cycle menu and nutritional profile are posted or published for residents, including for residents who don't have access to the dining hall. This includes the mainline and selective diet menus.

19. Record-Keeping

  • 19.1. Substitutions are documented correctly on the daily production record.

  • 19.2. Holiday meals are accurately recorded on the production record to reflect what was served.

  • 19.3. The facility food service authority (or their designee) completes and submits the food cost report weekly using the template provided.

  • 19.4. All sections of the food cost reports are completed in their entirety, and with accurate information.

  • 19.5. There is an up-to-date facility field memorandum, approved by the applicable division chief, which outlines the process for counting meals. The process is adhered to.

  • 19.6. Staff accurately record on the daily production records the food items and number of portions prepared and served for each medical meal/snack.

  • 19.7. Staff completely and accurately record on the daily production record the food items and number of portions prepared and served for each standard meal.

  • 19.8. Inspection of resident workers for appropriate hygiene and signs of illness is completed prior to the start of preparation of each meal and documented on the daily "backsheet".

  • 19.9. Inspection of the serving line for appropriate head coverings, glove use, serving utensils, and menu items, completed prior to the start of service of each meal, is recorded on the daily "backsheet".

  • 19.10. Staff completely and accurately record on the daily production record the service temperature of each food item served that requires "Time and/or Temperature Control for Safety".

  • 19.11. Inspection of all food storage areas is conducted each morning and afternoon or evening and documented on the daily "backsheet".

  • 19.12. Inspection of all dish washing sinks and machines, conducted each morning and afternoon or evening, is documented on the daily "backsheet".

  • 19.13. All thermometers are calibrated a minimum of twice per week, and more frequently as needed. Calibration testing is recorded on the daily "backsheet".

  • 19.14. The daily backsheets include signatures (printed or electronic) of the morning and afternoon or evening staff responsible for completing the inspections.

  • 19.15. All IDOC staff persons who may be designated by The Idaho Food Code as the ‘person in charge’ have completed a state approved sanitation training course. This includes all IDOC food service staff, as well as any IDOC security staff that participate in the oversight of food preparation or service, and all community reentry center (CRC) security staff.

  • 19.16. In addition to the state-mandated sanitation training, all food service staff members receive training on each of the standards addressed in this SOP upon initial hire. Staff members who have transferred from a food service position from one IDOC facility to another receive facility-specific food service training.

  • 19.17. Prior to assignment of kitchen duties, resident workers receive training on: proper use of gloves and hair coverings; required hand washing procedures; food borne illness; cross contamination; appropriate food storage; safe chemical and equipment use; IDOC menus, recipes, and basic food preparation. This is clearly documented with the resident’s hire date, training topics covered, and a signature from the resident indicating their comprehension of the material and agreement to comply with all standards taught at all times while working in food service.

  • 19.18. All food service staff, resident workers, as well as any security staff who may provide food service relief duties, sign a food borne illness reporting agreement prior to commencing work in the food service department. The facility food service authority retains this agreement at all times while the person is employed in an IDOC food service or relief position.

  • 19.19. The lead food service staff member at each facility personally oversees the preparation and service of a minimum of 15 meals each month, to include: • Two - breakfast meals • Eight - lunch meals • Four - dinner meals • One - W/E meal

  • 19.20. The facility food service authority maintains a daily resident worker schedule that includes each resident’s name, IDOC ID number, job role/position title, and the daily shifts (starting and ending times).

  • 19.21. The food service operation meets annual license requirements for food establishments.

  • 19.22. If there were findings with the most recent state health inspection, were they corrected in a timely manner?

  • 19.23. The current level of inventory on hand is appropriate for the facility population and location (approximately 2-3 weeks worth of food, based on inventory dollar value and average weekly food cost).

  • 19.24. There is a minimum quantity of RTE, shelf-stable foods to sustain the entire population for 72 hours in the event of an emergency.

  • 19.25. Only those with an approved background check deliver food/supplies to IDOC facilities on behalf of the contractor. The food service authority notifies the facility shift commander and the dietary services manager when an unauthorized contract employee makes a delivery.

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