Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Cleanliness and Physical Aspects

Front Desk Area

  • All lights working. 1

  • Floor tile clean & mopped. 1

  • Wall molding dusted. 1

  • Rugs clean & vacuumed. 1

  • Trash emptied. 1

  • First aid kit stocked. 2

  • Front door glass clean. 2

Lobby Area

  • No trash on tables. 1

  • Table tops wiped down. 1

  • Chair bottoms free of dust. 1

  • Wall molding dusted. 1

  • Retail racks organized and dust-free.2

Tanning

  • Using correct sanitizing product to clean beds. 2

  • Beds clean. 2

  • All bulbs working. 2

  • Staff using tanning log to follow 24 hour tan rule. 2

  • Rooms clean and vacuumed. 2

  • Vents and fans clean on tanning beds.

Kids' Zone

  • First aid kit stocked.4

  • Area clean/free of trash. 2

  • No hazards. 4

  • All toys put away and not left on floor. 2

  • Kids' Club staff know about the incident report policy.

  • Hand sanitizer available at entrance. 3

  • Sign in log. 1

  • Kids Club cards being filled out for new children. 2

  • Kids' Club staff facilitating Fit Kids Program-participating with kids during video, maintaining incentive charts and providing parents with participation slips. 2

Group Exercise Studio

  • Mirrors clean. 2

  • Wood floor clean and mopped. 1

  • No dust or trash behind equipment. 1

  • No trash or cups on the floor. 1

  • Weights returned to proper place. 2

  • Current Group X schedule available. 2

Ladies Wet Area

  • Shower floors clean, drains free of hair. 2

  • No mildew/mold on walls. 2

  • Shower curtains clean. 3

  • Dispensers full. 1

  • Wet area floors clean and free of trash. 1

Ladies' Locker Area

  • Floors clean and vacuumed (no trash). 1

  • Under counters clean and vacuumed. 2

  • Tops of lockers clean. 1

  • Dispensers full. 1

  • Paper towels full. 1

  • Toilets clean. 1

  • Tile clean and mopped. 1

  • Mirrors clean. 2

  • Counter tops clean. 3

  • All lights working. 1

  • Ceiling tiles clean. 1

  • Locker doors closed. 1

  • No towels on floor. 1

  • Air fresheners filled. 1

Men's Wet Area

  • Shower floors clean, drains free of hair. 2

  • No mildew/mold on walls. 2

  • Shower curtains clean. 3

  • Dispensers full. 1

  • Wet area floors clean and free of trash. 1

Men's Locker Area

  • Floors clean and vacuumed (no trash). 1

  • Under counters clean and vacuumed. 2

  • Tops of lockers clean. 1

  • Dispensers full. 1

  • Paper towels full. 1

  • Urinals and toilets clean. 2

  • Tile clean and mopped. 1

  • Mirrors clean. 2

  • Counter tops clean. 3

  • All lights working. 1

  • Ceiling tiles clean. 1

  • Locker doors closed. 1

  • No towels on floor. 1

  • Air fresheners filled. 1

Storage Rooms & Sales Area

  • Sales area floor clean & vacuumed. 1

  • Sales desks clean and wiped down. 1

  • Supply closet clean and organized. 4

Cardio Theater

  • Carpet clean and vacuumed. 2

  • Floor free of trash. 2

  • Cardio machines clean. 2

Main Workout Floor

  • No trash on workout floor. 2

  • All lights working. 1

  • Ceiling tiles clean. 1

  • No towels on workout floor. 2

  • Trash cans all emptied. 1

  • Water fountain clean. 2

  • Floor clean and mopped. 2

Cardio Machines & Functional Training Area

  • Stepper casings and displays clean. 4

  • Treadmill casings and displays clean. 4

  • Elliptical casings and displays clean. 4

  • Bike casings and displays clean. 4

Weight Lifting Area & Spin Room

  • Machine weights clean. 3

  • Free weight machines clean. 3

  • Dumbbell racks clean. 2

  • Rubber matting clean. 2

  • Mirrors clean. 2

  • Bikes wiped down. 2

  • Weights returned to proper place. 2

General Facility: Entire Club

  • AC vents and areas around vents are clean. 4

  • Club is free of any trip hazards. 2

  • All emergency backup lights work (red light on). 2

  • Exit signs lit up. 2

  • Emergency exits free of clutter. 2

  • All light bulbs working. 2

  • Employees in proper uniform. 4

  • Clocks set correctly. 2

  • Broken Items to be repaired:

  • Add media

Policies, Procedures & Service

Management

  • Expired/almost expired product discounted. 2

  • Member Feedback Board updated. 2

  • Submitted mock audit. 4

Sales Department

  • Master Production Log at Front Desk. 1

  • Master Production Log completely filled out and highlighted appropriately from the previous day. 4

  • TI Log sourced, highlighted correctly and entered into Club OS. 2

  • Bottom of Email Inquiry Log completed correctly (cross-referenced by Guest Log). 2

  • Guest Log correctly completed, emphasis on accurate sourcing. 4

  • Guest Log-Scheduling MO and filling out trainer name and time. 2

  • Production Board completed correctly and up-to-date. 2

  • Fitness Consultant:

  • Club OS-Zero items in Overdue Bin. 2

  • Club OS contains on average 15 active leads per day. 2

  • Sales Binder and Club OS being checked by club manager using checklist. 2

  • Averaging 75 calls. 1

  • Averaging 25 texts. 1

  • Averaging 25 emails. 1

  • Guest Courtesy Cards completely filled out. 2

Personal Training:

  • Past appointments checked or cancelled appropriately through previous day. 2

  • Trainers' schedules highlighted for minimum of 1 1/2 weeks out on Calendar. 2

  • Production Board current.. 2

  • Zero overdue calls in Club OS. 2

  • Trainer Cleaning Checklist completed and filed. 2

  • Current client files (including MO card) in order for each individual trainer. 2

  • Central 1-31 file contains all missed MO's. 2

  • Recent MO cards completed correctly: front & back, max heart rate, lean/fat mass. 2

Service:

  • Front desk is greeting members hi/bye. Using names while scanning. 2

  • Previous day alerts in single digits. Front desk is addressing current member alerts as they check in, leaving notes. 4

  • At least 90% of checkins have photos. 4

  • Front desk knows Incident Report Policy. 2

  • Front desk is completing inventory sheet every morning Monday-Friday. 2

  • Front desk knows cancel procedure. 2

  • Front desk knows Walk In/Telephone Inquiry procedures. 2

  • PT and other staff log broken equipment in Maintenance Binder and post out of order sign as needed. 2

  • Time sheets corrected in DataTrak. 2

  • Daily Tasks Binder being used on a daily basis (including cleaning checklist). 4

  • All binders in place: Tanning (clipboard), Maintenance, Daily Tasks Binder, Reminder Binder (initialed). 2

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.