Title Page
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Ticket Number
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Arrived on site and met with
Hardware
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Take Inventory
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Is there missing hardware?
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If missing hardware list what is missing:
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Make: Model: Service Tag: Express Code:
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Is this a replacement
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If yes, did you remove silver plan software and AV?
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Backup Old Profile
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Install Hardware
BIOS Setup
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Set Time And Date
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Enable S.M.A.R.T
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Enable WOL
Windows Setup
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PC Name
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User Account: staff
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Disable Firewall
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Disable Windows Updates
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Enable Local Administrator Account
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Disable UAC
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Setup Power Options
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Set Screen Saver Time Out 30 mins. Password On Wake
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Disable IPV6
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Disable Action Center
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Install Printer Under Staff Account
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Create Client Live Account
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Live Account Information
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Activate Microsoft Office
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Install Java
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Install Adobe Flash
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Install nettime
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Install Google Chrome
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Does the PC have a scanner?
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Install Scanner Driver and Software
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Reboot
ECW Setup
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Add Mixed Mode .Reg
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Add Trustedsites .Reg
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Install tightvnc
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Run ECW setup
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Check firewall. ECW sometimes enables it.
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Reboot
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Copy Config File to ECW folder
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Run cwreg.bat
Install Streamline Software
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Install Client Silver Plan Software
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Does the PC show up on dashboard?
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Install Webroot
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Does the PC show up on dashboard?
Confirm everything works
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ECW Able to Login and Work.
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Scanner Working in ECW
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Microsoft Office Works
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All Printers Work
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Is the client happy?
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If not please state why. List what you will do to resolve.
Technician Additional Information
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Notes
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Photo of Final Installation
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Add signature
Office Manager Agreement
Office Manager Agreement
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By signing below you agree all work was done by the technician and is satisfactory
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Add signature
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Did the Office Manager sign the agreement?
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If not, why
