Internal Audit

• Audit Title

• Document No.

• Active tree services

• Conducted on

  Date

• Conducted on

  Date
• Location
  Address

• Personnel

Incidents and Actions during the last 12 Months

• - Check for adequate investigation and completion of actions resulting from the investigations

  C

  N / C

  N / A

Site Management Plans

• - Check for currency of completes of the contents

  C

  N / C

  N / A

• - What procedures are in place to ensure they are kept up to date

  C

  N / C

  N / A

Safety procedures

• - Are procedures on site current and readily available

  C

  N / C

  N / A

• - how do you ensure that the crews have the latest manuals , procedures , SWMS and MSDS

  C

  N / C

  N / A

• - Are safety procedures being implemented according to the procedures

  C

  N / C

  N / A

• - What National procedures are changed to suit your location? View on local Intranet

  C

  N / C

  N / A

• - How often do you review the site safety , Environment quality plan

  C

  N / C

  N / A

Hazards and Risks

• - How are you Identify risks and hazards in the work place? Bothe field and office

  C

  N / C

  N / A

• - How do you ensure that identified hazards and risks are being controlled adequately

  C

  N / C

  N / A

• -How do you ensure work practices are performed in conjunction with procedures and relevant SWMS ?

  C

  N / C

  N / A

• - How frequent are Hazard assessments reviewed and is the retention period and where are they stored?

  C

  N / C

  N / A

• - How are environmental hazards identified and issues recorded and presented to crews ?

  C

  N / C

  N / A

• - Have the most recent SWMS been distributed to the crews? Site signed workers declaration

  C

  N / C

  N / A

• - Is there a local Risk Register and is it reviewed annually ?

  C

  N / C

  N / A

Tool Box Talks

• - Check to ensure that records exist and controls are in place to ensure that everyone has received the talks?

  C

  N / C

  N / A

• - Explain the tool box talk process ?

  C

  N / C

  N / A

• - Do you have group tool box talks?<br>

  C

  N / C

  N / A

• - How often are they conducted ?

  C

  N / C

  N / A

• - If a crew member is absent on the day of the tool box talk how do you ensure they receive the talk at later date ?

  C

  N / C

  N / A

• -Site completed Toolbox talks and site Share point entries

  C

  N / C

  N / A

• - Do you Have regular meetings with your customers <br>- Do you have minuets reports ect

  C

  N / C

  N / A

Audits - Site safety Environmental and behaviour

• - Verify that Managers have completed their monthly / Quarterly Audits

  C

  N / C

  N / A

• - Are supervisors conducting enough audits relevant to the amount of crews they have

  C

  N / C

  N / A

• - Are the audits completed and of a quality standard ?

  C

  N / C

  N / A

• - Site original Audits ( paper based ) Were are they filled

  C

  N / C

  N / A

• - Verify that audits are entered into the system ?

  C

  N / C

  N / A

Non - Conformances ( Major and minor OFI'S )

• - Are non- Conformances entered into the system , Investigated and actions finalised

  C

  N / C

  N / A

• - Check For out comes from audits and that issues have addressed and actions closed ?

  C

  N / C

  N / A

Invoicing Procedures

• - Check flow of work from work order through to invoice verify documents ?

  C

  N / C

  N / A

Office Inspection

• - Office Inspection are they conducted every 6 months

  C

  N / C

  N / A

• - When was the last office inspection completed ?

  C

  N / C

  N / A

• -Who is the fire warden What training do they have

  C

  N / C

  N / A

• -Show your emergency evacuation procedure and evacuation diagram , Does it comply with AS 3745

  C

  N / C

  N / A

• -When was your last fire drill ? What and where are your results?

  C

  N / C

  N / A

• - Check fire exits for obstructions

  C

  N / C

  N / A

• -Check Fire extinguishers are tagged correctly and are operative

  C

  N / C

  N / A

• - Where is the first aid kit?<br>- Is the first aid kit fully stocked?<br>- Are the contents in date and in serviceable condition?

  C

  N / C

  N / A

Business Planning

• - Do you have your Safety strategy plan available?

  C

  N / C

  N / A

• - Can you show me the how you are managing all the initiatives in you plan?

  C

  N / C

  N / A

• -How is the strategy plan KPI'S tracked and managed?

  C

  N / C

  N / A

• - Are there any other state specific initiatives in place?

  C

  N / C

  N / A

Customer

• - What processes are in place to ensure that contract requirements are being me?

  C

  N / C

  N / A

• How are customer complaints / Feed back managed? Explain the Process

  C

  N / C

  N / A

• - What records are kept in relation to customer complaints?<br>-Were are they kept?

  C

  N / C

  N / A

Legal Requirements

• - How do keep aware of changes to state legislation

  C

  N / C

  N / A

Use of contractors

• - How to determine to use sub - contractors

  C

  N / C

  N / A

• - Are sub - contractors insurances maintained,How and are they current? ( Site Them )

  C

  N / C

  N / A

• - Do you do performance reviews on sub - contractors? ( Site copies )

  C

  N / C

  N / A

• - How do you determine that contractors are following the company policies and procedures?

  C

  N / C

  N / A

• -How do you monitor sub - contractors training to ensure they are trained and there training is current for tasks they are performing?

  C

  N / C

  N / A

training and competency's

• - How often is environmental training sessions or discussions held?

  C

  N / C

  N / A

• - Do all workers understand their roles and responsibilities?

  C

  N / C

  N / A

• -Are performance reviews conducted? ( View a performance review )

  C

  N / C

  N / A

• - Are workers training records up to date?

  C

  N / C

  N / A

• - How do you determine that a workers training is up to date?

  C

  N / C

  N / A

• - How do you ensure that workers have the appropriate training for the role they are performing?

  C

  N / C

  N / A

• - How do you ensure that workers only perform the task they are trained for?

  C

  N / C

  N / A

Non-conformance - Corrective & Preventive Actions

• - What measures do you take ensure CRM actions are completed within the correct time frame?

  C

  N / C

  N / A

• - Review if adequate investigation and completion of actions?

  C

  N / C

  N / A

Archive

• -Where are the archived documents stored

  C

  N / C

  N / A

• - Are they labeled as per the control of records procedure?<br>- If a different process is used , what is the process?

  C

  N / C

  N / A

• - Check archive storage for availability , easy to retrieve , free from damage and degradation?

  C

  N / C

  N / A

• - Is There a schedule for destruction of documents?

  C

  N / C

  N / A

• - What type of document destruction is used?

  C

  N / C

  N / A

Measurement, Analysis & Improvements

• - Do you have any improvements or suggestions regarding standard operating procedures?

  C

  N / C

  N / A

Document control

• - Do you understand the new document control procedure and requirements?

  C

  N / C

  N / A

• - Has the local Document library been updated with contract / regional specific documents?

  C

  N / C

  N / A

• - Have document owners been assigned and reviewed documents?

  C

  N / C

  N / A

Actions

• Actions Required

Actions

Recommendations

• Recommendations for improvement

Recommendations