INTERNAL AUDIT

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Quality Management System

• Is there a documented Quality Management System in place?

  Yes

  No

  N/A

• Is there an organizational structure?

  Yes

  No

  N/A

• Is specifications in place for all raw materials, finished goods and packaging?

  Yes

  No

  N/A

• Is there a traceability system in place?

  Yes

  No

  N/A

• Is green coffee testing done on each new lot?

  Yes

  No

  N/A

• Is Ochratoxin A testing done annually?

  Yes

  No

  N/A

• Are calibration records up to date?

  Yes

  No

  N/A

• Is relevant legislation contained in file and is this regularly updated?

  Yes

  No

  N/A

• Is there a legislation register?

  Yes

  No

  N/A

• Is medical screening done according to procedure?

  Yes

  No

  N/A

• Are mock recalls done on an annual basis with clients?

  Yes

  No

  N/A

• Are traceability exercises done to verify effectiveness of system?

  Yes

  No

  N/A

• Are third party audits annually conducted to verify effectiveness of all systems?

  Yes

  No

  N/A

• Are documented procedures available for all quality testing?

  Yes

  No

  N/A

• Is all relevant certification up to date?

  Yes

  No

  N/A

• Are all recents certificates of origin for current coffee lots on file?

  Yes

  No

  N/A

• Do documents have headers, version numbers and control?

  Yes

  No

  N/A

• Is there a document change control register in place?

  Yes

  No

  N/A

• Is there a document control procedure in place?

  Yes

  No

  N/A

• Are records effectively maintained?

  Yes

  No

  N/A

• Are there records available for the control of non-conforming product during receiving, processing and dispatch?

  Yes

  No

  N/A

Customer Complaints

• Is there a system for the handling, investigation and feedback to customer complaints?

  Yes

  No

  N/A

• Is trending of customer complaints done monthly?

  Yes

  No

  N/A

• Is an incident and recall procedure in place?

  Yes

  No

  N/A

• Is the product recall procedure tested annually by conducting a full traceability exercise and is this recorded?

  Yes

  No

  N/A

• Is there a reduction in customer complaints?

  Yes

  No

  N/A

• No Foreign item or illness complaints observed?

  Yes

  No

  N/A

Environmental Management

• Has an environmental management risk assessment been completed?

  Yes

  No

  N/A

• Is there an environmental management policy in place?

  Yes

  No

  N/A

• Is there an environmental protection plan in place?

  Yes

  No

  N/A

• Are environmental monitoring procedures in place?

  Yes

  No

  N/A

• Is waste kept to the minimum and recycled where possible?

  Yes

  No

  N/A

Supplier Approval

• Are regular visits to raw material suppliers conducted?

  Yes

  No

  N/A

• Is a raw material and packaging procurement and assessment procedure in place?

  Yes

  No

  N/A

• Are all raw materials and packaging suppliers on a documented list with emergency contact numbers included?

  Yes

  No

  N/A

• Do raw material and packaging suppliers undergo a formal approval process by which risk assessment is conducted?

  Yes

  No

  N/A

• Are risk assessments available for raw material and packaging suppliers?

  Yes

  No

  N/A

• Is a monthly inspection done for raw materials held at seven oaks?

  Yes

  No

  N/A

Water

• Is water used as a processing aid?

  Yes

  No

  N/A

• Is water tested to ensure compliance to SANS 241?

  Yes

  No

  N/A

• Is there a water filtration unit in place?

  Yes

  No

  N/A

• Are appropriate sampling and testing procedures in place to ensure safe water on premises?

  Yes

  No

  N/A

• Is water tested annually at a SANAS accredited laboratory?

  Yes

  No

  N/A

Audit system

• Are external audits controlled?

  Yes

  No

  N/A

• Is there a planned program for factory standards auditing in place?

  Yes

  No

  N/A

• Is there clear procedures to define areas and standards to be covered in factory audits?

  Yes

  No

  N/A

• Does internal auditing cover entire site?

  Yes

  No

  N/A

• Is internal auditing done monthly?

  Yes

  No

  N/A

• No person audits his or her own area?

  Yes

  No

  N/A

Training

• Yes

  No

  N/A

• Are trainers provided with relevant and adequate training material?

  Yes

  No

  N/A

• Are records kept of all training?

  Yes

  No

  N/A

• Is refresher training provided?

  Yes

  No

  N/A

• Is training approved by senior management?

  Yes

  No

  N/A

• No outstanding training?

  Yes

  No

  N/A

Product Development

• Is there a product development procedure?

  Yes

  No

  N/A

• Are factory trial runs conducted on new products?

  Yes

  No

  N/A

• Is product launch done according to procedure?<br>

  Yes

  No

  N/A

• Is shelf life determined using appropriate trials?

  Yes

  No

  N/A

• Is travel testing done on new products?

  Yes

  No

  N/A

• Is there any new products in the process?

  Yes

  No

  N/A

Roasting and Packaging

• Is a relative roasting schedule available freely at all factory points?

  Yes

  No

  N/A

• Are overruns controlled?

  Yes

  No

  N/A

• Are roasting logs up to date and filed?

  Yes

  No

  N/A

• Are roast profiles taken?

  Yes

  No

  N/A

General

• Revisions up to date?

  Yes

  No

  N/A

• Are relevant QA measures in place?

  Yes

  No

  N/A

• Is sign off done on general QA measures?

  Yes

  No

  N/A

• Documentation up to date and filed?

  Yes

  No

  N/A

• No major non conformances noted?

  Yes

  No

  N/A