Interserve Commercial

• Document No.

• Commercial Directors Audit ISS-COM-03-FM-24 Rev B

• Client / Site

• Conducted on

  Date

• Names of persons conducting the visit

• Location
  Address

• Personnel attending

Procedures (Confirm following in place, not in place)

• Is the employee view of QSHE understood and valued?

  Yes

  No

• Are the Risk Assessments suitable and sufficient, whilst covering all activities?

  Yes

  No

• Are all types of incidents being reported and managed correctly? <br>(Near Misses, Accidents, Environmental Incidents)

  Yes

  No

• Are training records up to date?

  Yes

  No

• Are managers for the site carrying out at least 1 CATS survey per month as the mandatory minimum

  Yes

  No

Quality Management (confirm following in place, not in place, if not applicable add in details)

• Customer complaints (do we record, how do we respond)

  Yes

  No

• How are customer requirements determined? (Is this specified in contract such as SLAs, KPIs etc?)

  Yes

  No

• Customer satisfaction (do you know you are doing a good job)

  Yes

  No

• Control of corrective actions (do you manage corrective actions, what evidence is there of managing corrective actions

  Yes

  No

• Control of non conforming products

  Yes

  No

BCP and Environment

• Is waste managed correctly where Interserve are responsible for client waste streams

  Yes

  No

• Is the waste stored safely and in lockable bins (where applicable)

  Yes

  No

• Are emergency procedures and Business Continuity plans in place, being followed and tested (last test date?)

  Yes

  No

Statutory Compliance (confirm following in place, not in place or not applicable

• Access equipment records (ladders, step ladders, towers)

  Yes

  No

  N/A

• Electrical fixed wiring inspections and certificate

  Yes

  No

  N/A

• Pressure systems inspection records and certificate

  Yes

  No

  N/A

• Asbestos survey and management plan

  Yes

  No

  N/A

• Lift and lifting equipment records and certificate

  Yes

  No

  N/A

• F-gas register and records

  Yes

  No

  N/A

• Work equipment inspection records

  Yes

  No

  N/A

• Water management records and testing

  Yes

  No

  N/A

• Portable Appliance testing (PAT) of work equipment

  Yes

  No

  N/A

• Correct use and issue of PPE / correct PPE storage

  Yes

  No

  N/A

• Chemicals are being appropriately stored and COSHH assessments/MSDS sheets available

  Yes

  No

  N/A

Behaviour and Consultation

• Have any occupational health referrals been made?

  Yes

  No

  N/A

• Are occupational health referrals being managed correctly?

  Yes

  No

  N/A

• Are the programmes "Accident Free" "Don't Walk By" and CATS being utilised correctly

  Yes

  No

  N/A

• Is there any evidence of employee consultation? (Meetings, toolbox talks or other means of communication

  Yes

  No

  N/A

In what areas are improvements required?

• Add comments

  Yes

  No

  N/A

Are there any additional issues that require action?

• Add comment

  Yes

  No

  N/A

What did you find positive during your visit?

• Add comment

  Yes

  No

  N/A

• Site managers signature

  Sign

• Auditors signature

  Sign

• On completion of audit please send copy to Site Manager, Regional Manger, Head of QSHE and QSHE Adminsrator

• If any actions are identified Site Manager to confirm completed with Auditor and QSHE Administrator

Audit Non- Conformance

• Yes

  No

Recommendations

Responsible person

Closed Out By