Information
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Document No.
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Commercial Directors Audit ISS-COM-03-FM-24 Rev B
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Client / Site
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Conducted on
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Names of persons conducting the visit
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Location
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Personnel attending
Food Safety Control Measures
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Are all high risk foods, raw foods and allergens stored separately so as to prevent cross contamination?
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Are standard recipes being used and is product/ dish allergen information readily available?
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Are temperature sensitive foods kept under appropriate temperature control during storage is frozen and chilled foods
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Are storage areas tidy, product covered and containers stored off the floor and no food packages left open, unsealed or uncovered
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Are probe thermometers available for use and in good order, with probe wipes available?
Food Safety Management Record Completion
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Do temperature monitoring records seen and reviewed during food safety tour indicate that required temperatures ( and times) are being achieved and are other FSM records eg cleaning schedules completed as required?
Cleanliness and condition of premises and equipment
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Is mechanical ventilation clean and in good working order
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Are cleaning chemicals safely stored eg in a cleaning cupboard with clearly labelled trigger bottles( contents changed at least weekly) held and are available for use in catering department areas
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Are fridges/ freezers, ovens,grills, mixers, hot cupboards/ counters, chilled display units, food vendors, food trolleys/insulated boxes, shelving, cupboards and other equipment clean and in good order?
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Is personal protective clothing (PPE) available and worn by catering team members?
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Are ceilings, walls, windows, doors, floors (including edges/ underneath equipment) clean and in good order?<br>
Procedures (Confirm following in place, not in place)
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Is the employee view of QSHE understood and valued?
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Are the Risk Assessments suitable and sufficient, whilst covering all activities?
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Are all types of incidents being reported and managed correctly? <br>(Near Misses, Accidents, Environmental Incidents)
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Are training records up to date?
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Are managers for the site carrying out at least 1 CATS survey per month as the mandatory minimum
Quality Management (confirm following in place, not in place, if not applicable add in details)
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Customer complaints (do we record, how do we respond)
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How are customer requirements determined? (Is this specified in contract such as SLAs, KPIs etc?)
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Customer satisfaction (do you know you are doing a good job)
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Control of corrective actions (do you manage corrective actions, what evidence is there of managing corrective actions
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Control of non conforming products
BCP and Environment
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Is waste managed correctly where Interserve are responsible for client waste streams
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Is the waste stored safely and in lockable bins (where applicable)
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Are emergency procedures and Business Continuity plans in place, being followed and tested (last test date?)
Statutory Compliance (confirm following in place, not in place or not applicable
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Access equipment records (ladders, step ladders, towers)
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Electrical fixed wiring inspections and certificate
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Pressure systems inspection records and certificate
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Asbestos survey and management plan
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Lift and lifting equipment records and certificate
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F-gas register and records
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Work equipment inspection records
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Water management records and testing
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Portable Appliance testing (PAT) of work equipment
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Correct use and issue of PPE / correct PPE storage
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Chemicals are being appropriately stored and COSHH assessments/MSDS sheets available
Behaviour and Consultation
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Have any occupational health referrals been made?
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Are occupational health referrals being managed correctly?
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Are the programmes "Accident Free" "Don't Walk By" and CATS being utilised correctly
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Is there any evidence of employee consultation? (Meetings, toolbox talks or other means of communication
In what areas are improvements required?
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Add comments
Are there any additional issues that require action?
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Add comment
What did you find positive during your visit?
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Add comment
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Site managers signature
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Auditors signature
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On completion of audit please send copy to Site Manager, Regional Manger, Head of QSHE and QSHE Adminsrator
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If any actions are identified Site Manager to confirm completed with Auditor and QSHE Administrator