Title Page
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Audit Date :
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Auditor :
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Have all Non-conformances from the previous audit been actioned and closed?
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Evidence must be provided to show compliance. This can take many forms, including but not limited to: Links / Images of completed documents, policies, procedures, Quality manual sections, registers and forms.
Audit Questions - Clause 9
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9.1 ) Does the business monitor its performance, customer satisfaction and analysis the results?
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Potential Evidence : P21 Queries, Complaints and Feedback, P18 Process Monitoring, Customer Satisfaction Register, Customer Survey / satisfaction results.
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9.2) Has the audit schedule been followed, audits results documented and reported to senior management?
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Potential Evidence : P20 Audits, Audit Program, Business Improvement and objectives Register
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9.3) Has there been a senior management review meeting in the last 12 months, with output distributed?
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Potential Evidence : QMS Section 4, P23 Management Review
Audit Questions - Clause 10
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10.2 ) Does the business have a non-conformance process?
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Potential Evidence : P26 Non-conforming Work, P25 Corrective and Preventative Actions (CAPA) and Continuous Improvement , Business Improvement and objectives Register
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10.3) Does the business have a Continuous Improvement process?
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Potential Evidence : Potential Evidence : P25 Corrective and Preventative Actions (CAPA) and Continuous Improvement , Business Improvement and objectives Register, P23 Management Review
