Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Previous Section 5 Audit
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Has the previous audit been reviewed?
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Why hasn't the previous audit been reviewed?
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Have all previous NCR's been actioned and appropriately closed?
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Raise the Same NCR number to the required sections!
Section 5.1 - Leadership & Commitment - 5.1.1 - General
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Have top management demonstrated leadership and commitment with respect to the QMS by taking overall accountability for the effectiveness of the QMS?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to the QMS by ensuring that the Quality policy and related Quality objectives are established and are compatible with the strategic direction of the organisation?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to the QMS by ensuring the integration of the quality management system requirements into the organisation’s business processes?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to the QMS by promoting the use of a process & risk-based approach?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to the QMS by ensuring that the resources needed to establish, implement, maintain and improve the quality management system are available?
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Have top management demonstrated leadership and commitment with respect to the QMS by communicating the importance of effective quality management and of conforming to the quality management system requirements?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to the QMS by ensuring that the quality management system achieves its intended outcomes?
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Have top management demonstrated leadership and commitment with respect to the QMS by engaging, directing and supporting persons to contribute to the effectiveness of the quality management system?
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Have top management demonstrated leadership and commitment with respect to the QMS by ensuring and promoting continual improvement?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to the QMS by supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility?
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Raise an NCR and Document the NCR Number
Section 5.1 - Leadership & Commitment - 5.1.2 - Customer Focus
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Have top management demonstrated leadership and commitment with respect to customer focus by customer and applicable statutory & regulatory requirements are determined, understood and consistently met?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to customer focus by the risks and opportunities that can affect conformity of products and services and the ability to enhance the customer satisfaction are determined and addressed?
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Raise an NCR and Document the NCR Number
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Have top management demonstrated leadership and commitment with respect to customer focus by he focus on enhancing customer satisfaction is maintained?
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Raise an NCR and Document the NCR Number
Section 5.2 - Quality Policy
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Has top management established, implemented and maintained an EH&S policy that is appropriate to the purpose and context of the organisation & supports its strategic direction?
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Has top management established, implemented and maintained an EH&S policy that provides a framework for setting the quality objectives?
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Has top management established, implemented and maintained an EH&S policy that includes a commitment to satisfy applicable requirements?
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Has top management established, implemented and maintained an EH&S policy that includes a commitment to continual improvements of the QMS?
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Is the Quality Policy available & maintained as documented information?
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Is the Quality Policy communicated & understood within the organisation?
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Is the Quality Policy available to interested parties, as appropriate?
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Raise an NCR and Document the NCR Number
Section 5.3 - Organisational roles, responsibilities and authorities
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Have top management ensured that the responsibilities and authorities for relevant roles within the quality management system are assigned and communicated & understood within the organisation?
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Have Top Management assigned responsibility and authority for ensuring the QMS conforms to the requirements of the ISO Standards?
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Have Top Management assigned responsibility and authority for ensuring the processes are delivering the required outputs?
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Have Top Management assigned responsibility and authority for reporting the performance of the QMS and opportunities for improvement?
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Have Top Management assigned responsibility and authority for ensuring the promotion of customer focus throughout the organisation?
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Raise an NCR and Document the NCR Number
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Have Top Management assigned responsibility and authority for ensuring the integrity of the QMS is maintained when changes to the QMS are planned and implemented?
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Raise an NCR and Document the NCR Number
