ISO9001:2008 - duplicate

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Representative:

• Overview of the company

Scope

• Enter the scope:

• List attendees of opening meeting with their roles:

Quality Manual

• What version is the Quality Manual?

• Have amendments been correctly logged?

  Yes

  No

  N/A

QUALITY PROCEDURES

Control of Documents

• Control of Documents Procedure

  Yes

  No

  N/A

• How are documents controlled?

Control of Records

• Control of Records Procedure

  Yes

  No

  N/A

• How are records controlled?

• Are retention periods defined?

  Yes

  No

  N/A

• Non-conformances

  Yes

  No

  N/A

• Give examples of records seen

• Corrective Actions

  Yes

  No

  N/A

• Identify records seen

Policies

• Does the quality policy include a commitment to quality from all staff?

  Yes

  No

  N/A

RESOURCES

Human Resources

• Describe the training records seen

• What appraisals were examined?

• What employment contracts were seen?

Infrastructure

• What computer systems are in use?

• Are there any company vehicles?

  Yes

  No

  N/A

• Describe the fleet.

• Is there a business continuity plan?

  Yes

  No

  N/A

• Describe the plan

Measurement, Monitoring and Improvements

• How are Management Reviews conducted?

• Date of last management review

  Date

Internal Audits

• How are Internal Audits planned and carried out?

• Date of Internal Audit

  Date

• How are complaints addressed?

  Yes

  No

  N/A

• How are preventive actions determined?

• Is there an asset register?

  Yes

  No

  N/A

Client Satisfaction

• How is client satisfaction measured?

• Is repeat business measured?

  Yes

  No

  N/A

• Are clients who are acquired via recommendation measured?

  Yes

  No

  N/A

SUMMARY

• Is certification recommended?

  Yes

  No

  N/A

• key points to note

Major Nonconformances

• List major nonconformances

Minor nonconformances

• List minor nonconformances

Observations and Opportunities for Improvement

• identify any opportunities for improvement