ISS Cluster Manager Site Service Review

• Hotel Name

• Attendees Names

• Conducted on

  Date

COMPLIANCE

Health & Safety issues that need addressing

• Actions/Notes

• Action By

H&S training and COSHH data training signed

• Actions/Notes

• Action By

Review complaints on weekly report.

• Actions/Notes

• Action By

Guest reports

• Actions/Notes

• Action By

Audits scores

• Actions/Notes

• Action By

ISS Training & uniform

• Actions/Notes

• Action By

ISS Staffing Levels

• Actions/Notes

• Action By

ISS Chemicals & Equipment

• Actions/Notes

• Action By

Vacuums all working ?

• Actions/Notes

• Action By

OPERATION

Monthly Deep Clean – completed, signed and filed?

• Actions/Notes

• Action By

Job of the Day – done, signed and filed?

• Actions/Notes

• Action By

Linen rooms clean and tidy

• Actions/Notes

• Action By

Laundry and consumable levels

• Actions/Notes

• Action By

COMMUNICATION

GM/ Manager feedback

• Actions/Notes

• Action By

Supervisor feedback

• Actions/Notes

• Action By

CM feedback

• Actions/Notes

• Action By

SIGN OFF

• Date And TIme Of Next Meeting

  Date

• Housekeeping Manager Signature

  Sign

• Cluster Manager Signature

  Sign

• Hotel Manager Signature

  Sign