Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Note: on all question sections as well as providing a response you can also provide more details and attach survey photos where applicable.
Customer Information
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Site IT Contact
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Customer Name
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Site Address
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Survey Carried Out
Network Future-proofing Summary
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What is the current data network speed?
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Are there 5 or more ports free in the switch and associated patch panel?
Internet Details:
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Press to add an Internet Provider.
To add multiple providers, select add ISP
ISP
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Internet Service Provider
- BT Business
- BT Residential
- Clara
- Plusnet/Metronet
- Managed Comms
- Daisy
- Virgin Media
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Connection Type
- ADSL MAX
- ADSL2+
- Fibre To The Cab
- Fibre To The Premises
- SDSL
- LEASE-LINE
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Is the connection is plugged into the:<br>VDSL Port directly into the Firewall/Router<br>Or<br>Modem then Firewall WAN port. <br><br>Add media! <br><br>
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Line Activated No
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Account No
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BT Connect Username
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BT Network Login
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Password
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Router IP
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IP Range: eg. 81.27.106.5/8 usable 6/8
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Subnet
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DNS Servers
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Is the connection is plugged into the:<br>ADSL Port directly into the Firewall/ Router<br>Or<br>Modem / Router then Firewall WAN port. <br><br>Add media! <br><br>
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Line Activated No
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Account No
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BT Connect Username:
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BT Network Login
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Password
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Router IP
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IP Range: eg. 81.27.106.5/8 usable 6/8
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Subnet
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DNS Servers
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Connection Type:
- ADSL MAX
- ADSL2+
- Fibre To The Cab
- Fibre To The Premises
- SDSL
- LEASE-LINE
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Is the connection is plugged into the:<br>ADSL Port directly into the Firewall/ Router<br>Or<br>Modem / Router then Firewall WAN port. <br><br>Add media! <br><br>
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Line Activated No
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Account No
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ADSL Username
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ADSL Password
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Router IP
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IP Range: eg. 81.27.106.5/8 usable 6/8
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Subnet
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DNS Servers
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Is the connection is plugged into the:<br>VDSL Port directly into the Firewall/Router<br>Or<br>Modem then Firewall WAN port. <br><br>Add media! <br><br>
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Line Activated No
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Account No
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ADSL Username
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ADSL Password
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Router IP
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IP Range: eg. 81.27.106.5/8 usable 6/8
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Subnet
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DNS Servers
Router Details
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Press to add router details.
For multiple routers, press add Router as many times as necessary.
Router
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Make
- Draytek
- Zyxale
- Billion
- Netgear
- BT
- Virgin Media
- ISP Own
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Model
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Username
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Password
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Internet Service Provider
- BT Business
- BT Residential
- Clara
- Plusnet/Metronet
- Managed Comms
- Daisy
- Virgin Media
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Internal IP Address
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External IP Address
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IP Range
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External Subnet
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NAT
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DHCP
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Description of Location
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Photograph of router location
Firewall Details
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Does the client have a hardware firewall?
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Make
- Watchgaurd
- Draytek
- Zyxale
- Netgear
- Billion
- Dell/Sonic Wall
- Cisco
- Other
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Read Password
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Write Password
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Password
Inbound Basic Rules:
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World Wide Web (80)
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Remote Desktop (3389)
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POP3 (110)
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HTTPS (443)
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SMTP (25)
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Interscan Relay (2525)
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FTP (20/21)
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Any Additional Rules?
Format: Source + Port + Direction + Port + Destination
E.g.
81.27.106.6 3389 > 3389 217.130.10.12
Or
Any 25 > 6000 217.130.10.12 -
Custom Rule
Rule
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Description of Firewall location
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Photograph of Firewall location
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Model
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Serial Number
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Username
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Internal IP Address
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External IP
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External Gateway
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External Subnet
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Admin URL or Management software server name
IP Address Reservations (non printers)
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Add Device IP Reservations
Reservation
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Device Name / Description
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IP Address
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Location
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Picture of location
Printers
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Add Printer Details.
For multiple printers, Press add Printer as many times as necessary
Printer
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Make & Model
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IP Address
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Management URL
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Office Location
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Admin Password
Wireless Access Points
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Add Access-point Details.
For multiple WAPs, Press add WAP as many times as necessary
WAP
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Make
- Netgear
- Same as Router
- Draytek
- Zyxael
- Cisco
- Other
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Model
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IP Address
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Username
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Password
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SSID
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WPA Key
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Guest SSID enabled?
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SSID
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Encryption
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WPA Key
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Device Isolation
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Sign on gateway page
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URL
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Username
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Password
Network Switch Details
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Press to add networking switch details.
For multiple switches, press add network switch as many times as necessary.
Network Switch
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Make
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Model
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Usage Description e.g. Telecoms
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Description of switch location
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Photograph of switch location
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Is the network switch managed?
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Switch IP Address
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Admin Username
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Admin Password
Server Passwords
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Press to add Domain Admin Credentials.
Credentials
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Administrator Username
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Administrator Password
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Add Customer Admin Account Details
Credentials
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Username
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Password
Servers Details
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Press to add Server details.
For multiple servers, press add server switch as many times as necessary.
Server
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Server Name
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Make
- Dell
- Hewlett Packard
- IBM
- Fujitsu
- Custom Build
- Virtualised
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Model
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Purpose
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Username
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Password
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Operating-system:
- Server 2003 SBS
- Server 2008 SBS
- Server 2011 SBS
- Server Standard 2003
- Server Standard 2003 R2
- Server Standard 2008
- Server Standard 2008 R2
- Foundation Server 2008
- Server 2012 Standard
- Server 2012 Essentials
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IP Address
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DHCP Server
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DNS Server
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Service Tag
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Express Service Code
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Warranty Expiration Date
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Domain Name
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Raid Array
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Is Array Healthy
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Exchange Version, if applicable.
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OWA Enabled?
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Authentication type
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Document Redirection
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Processor name & clock speed
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Physical Memory installed
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Licensed number of users
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Number of actual users
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Dell Open Manage Installed
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UPS present?
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Make
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Model
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Server Location Description
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Photograph of server environment
Shares
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Add key share paths
Share
Licences
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Add licence
licence
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Licence Description
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Licence Key
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Model
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Purpose
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Username
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Password
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Operating-system
- Server 2003 SBS
- Server 2008 SBS
- Server 2011 SBS
- Server Standard 2003
- Server Standard 2003 R2
- Server Standard 2008
- Server Standard 2008 R2
- Foundation Server 2008
- Server 2012 Standard
- Server 2012 Essentials
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IP Address
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DHCP Server
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DNS Server
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HP Part No
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Serial Number
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Warranty Expiration Date
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Domain Name
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Raid Array
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Is Array Healthy?
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Exchange Version, if applicable.
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OWA Enabled?
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Authentication type
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Document Redicrection
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Processor name & clock speed
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Physical Memory installed
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Licensed number of users
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Number of actual users
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Dell Open Manage Installed
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UPS present?
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Make
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Model
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Server Location Description
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Photograph of server environment
Shares
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Add key share paths
Share
Licences
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Add licence
licence
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Licence Description
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Licence Key
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Model
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Purpose
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Username
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Password
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Operating-system
- Server 2003 SBS
- Server 2008 SBS
- Server 2011 SBS
- Server Standard 2003
- Server Standard 2003 R2
- Server Standard 2008
- Server Standard 2008 R2
- Foundation Server 2008
- Server 2012 Standard
- Server 2012 Essentials
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IP Address
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DHCP
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DNS
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Product / Part No
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Serial Number
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Warranty Expiration Date
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Domain Name
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Raid Array
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Is Array Healthy?
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Exchange Version, if applicable.
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OWA Enabled?
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Authentication type
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Document Redirection
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Processor name & clock speed
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Physical Memory installed
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Licensed number of users
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Number of actual users:
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UPS present?
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Make:
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Model
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Server Location Description
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Photograph of server environment
Shares
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Add key share paths
Share
Licences
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Add licence
licence
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Licence Description
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Licence Key
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Purpose
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Username
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Password
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Virtual Server IP
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Physical Host Server Name
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Physical Host Server IP
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Operating System
- Server 2003 SBS
- Server 2008 SBS
- Server 2011 SBS
- Server Standard 2003
- Server Standard 2003 R2
- Server Standard 2008
- Server Standard 2008 R2
- Foundation Server 2008
- Server 2012 Standard
- Server 2012 Essentials
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Licensed Users
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Actual Users
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Allocated memory
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Allocated Processors
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Allocated Hard Drives
Shares
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Add key share paths
Share
Licences
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Add licence
licence
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Licence Description
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Licence Key
Environmental Notes:
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Does the server room have good air flow?
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Is there adequate power in the Comms room?
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Are there spare networking points in the building?
Backup Details
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Does the customer have a backup solution?
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Add Backup for Server
Server
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Backup Type (you can select multiple)
- Cloud
- On-Site
- Off-Site
Cloud Backup Details
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Service Provider
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Management URL
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Username
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Password
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Backup for Server
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Backup Schedule e.g. mon-fri 6pm
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Included Directories e.g. C:\Users\*
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Does the backup include the exchange database?
On-Site Backup Details
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Backup Software
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Software Version
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Backup for Server
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Backs up to Location e.g NAS
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Storage Capacity
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Backup Type e.g Full > Differential
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Backup Schedule e.g. mon-fri 6pm
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Included Directories e.g. C:\Users\* or System Image drive C
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Does the backup include the exchange database?
Off-Site Backup Details
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Backup Software
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Software Version
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Backup for Server
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Backup Type e.g Full > Differential
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Backs up to Location e.g External Hard Drives
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Storage Capacity
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No. of Drives / Tapes
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Backup Schedule e.g. mon-fri 6pm
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Drive / Tape rotation e.g Daily
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Included Directories e.g. C:\Users\* or System Image drive C
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Does the backup include the exchange database?
Blackberry Details
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Account type
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Add Account
Account
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Provider
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Management URL: http://www.mobileemail.vodafone.net/
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End User
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Username
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Password
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PIN
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IMEI
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Management URL: https://orangeuk.blackberry.com/
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End User
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Username
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Password
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PIN
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IMEI
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Management URL: http://www.o2email.co.uk/
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End User
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Username
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Password
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PIN
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IMEI
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BES Server
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BES Version
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Management Console URL
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Username
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Password
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Device Management URL
Anti-Virus Details
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Add Anti-Virus
Anti-Virus
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Vendor
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Product and Version
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Control Server
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Management URL
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Username
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Password
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Uninstall Password
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Licence / Activation No
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Licensed Seats
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Used Seats
Anti-Spam Details
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Anti-Spam Provider
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Management URL
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Username
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Password
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Select Solution
Hosted Email Security
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Management URL http://imhs.trendmicro.eu/
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Username
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Password
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Activation Code
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Domains
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Licensed Seats
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Used Seats
Interscan Virus Wall
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Management Server
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Management URL
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Username
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Password
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Activation Code
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Licensed Seats
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Used Seats
Hosted Email Security
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Management URL http://imhs.trendmicro.eu/
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Username
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Password
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Activation Code
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Domains
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Licensed Seats
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Used Seats
Interscan Virus Wall
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Management Server
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Management URL
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Username
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Password
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Activation Code
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Licensed Seats
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Used Seats
Web-Filter
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Cloud Web-Filter Service
Vendor
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Vendor
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Management URL
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Username
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Password
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Proxy
Software Instructions
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Add Instructions
Instructions
Support Contact Numbers
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Add contacts
Contact
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Provider
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Contact Number