Title Page
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
-
Job Number
-
What is the current status of the job?
-
If it is a quoted job, is it attached to the Job? (if yes record the quote number)
-
Was a risk assessment done before they started the job?
-
Is the job description in 'actual work done' or 'notes' in of quality and understandable English?
-
If materials have been used is there a purchase order attached to the job? (if yes record the PO number)
-
Has a signature been obtained on Clik?
-
Is there any blank PO's on the job?
-
Has the engineer incurred any expenses? (If yes they have incurred expenses ensure is this item entered as a material item?)
-
Is the job completed within the SLA?
-
Have before/after pictures been uploaded to the job?
-
Has the engineer followed manufacturers instructions? (phone engineer maybe to confirm they have a copy)
-
Have we a name on Clik to say who the M.I. have been left with?
-
If there is a Benchmark or alike page have we an uploaded a photo of the page to Clik
-
Is there a requirement to fill out any client specific paperwork ? (if so has it been uploaded to clik)
Certification - Electrical and Gas Jobs only
-
If a certificate is required is the certificate number recorded on Clik in 'actual work done'
-
If a certificate is required, is the certificate on the respective certificate software? (if yes, cross reference the certificate numbers)
-
If a certificate has been issued, has the test meter got a valid calibration
-
Has the engineer uploaded the FGA print out/PDF to Clik?
-
If there is a FGA, does the information tally with the gas certificate and Clik?
Engineer information
-
Engineer(s) on the job
-
Has the engineer(s) got a valid Gas Safe Card?
-
Has the engineer(s) got the correct qualification for the job
Vehicles and Equipment
-
Vehicle registration(s) number
-
Is there a valid MOT & Tax https://www.gov.uk/check-mot-status
-
Has the engineer completed a vehicle inspection form for the last month?
-
Has the engineer completed a ladder inspection form for the last month?
Actions and analysis
-
Have you transferred the findings to the relevant Action and Analysis spreadsheet?
-
Have you sent an email to the relevant Team Leader and cc'd the Operations Manager?
-
Please check this box to confirm that all the information contained within this audit is recorded with honesty and integrity
-
Auditor Name
-
Auditor