Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Select date

Weather / events / sports

  • Lunch notes/sales (11-4)<br><br>Dinner notes/sales (5-10)<br><br>Late night notes / sales (11-close)

Administrative functions

  • Did you read fly notes from day/ last time you were here?

  • Chat with opening manager re: sales and labour from day part

  • Reservation details from today/tonight

  • Any staff issues? All FOH/BOH employees on time (15 mins prior to shift)

  • Product or equipment issues?

  • Dishwasher chemicals full? Take picture of chemicals and picture of test strip.

  • Glasswasher chemicals full? Take picture of chemicals and picture of test strip.

  • Kitchen walk through completed with KM or AKM?<br>-staff in proper uniform?<br><br>- sanitizing station set? Take picture!<br><br>- stations stocked?<br><br>- side duties assigned? <br><br>- staff working tonight and what station?

Alley-rally

  • Conduct alley-rally using crib sheet before restaurant is full

  • Follow up with staff incentives

  • Any guest promos - details?

Effective shift management

  • Music concept specific - station playing tonight...

  • Music volume appropriate

  • Lighting levels appropriate

  • Kitchen chit times appropriate - 15-18 mins

  • 100% table visits - LAST policy used ?<br>All guests thanked when leaving?

  • Ensure that either a host or dishwasher is conducting washroom checks every 15 mins?

Volume decline

  • Cut the board

  • Washrooms clean and re-stocked

  • All tables clean and re-set

  • Kitchen line sweep done - take picture

Closing procedures

  • Assign closing duties in FOH

  • Closing server/bartender tonight (name)

  • Monitor last call at the bar - 1:45 last call / 2:00 am lights up & doors locked / 2:15 all signs of service gone and guests on their way out the door?

  • Turn off entertainment AFTER last guests have left

  • Lock electrical room / draught room / liquor cabinets / storage unit / garbage bin / recycling bin

  • Check server / bar / kitchen close

Office duties

  • Verify sign in/out times on silverware - complete excel spreadsheet - labour % -?

  • Sales figure?<br>Sales forecast?<br>Difference?<br><br>Weekly sales total to date?

  • Theoretical / Actual overall Labour %<br>Theoretical / Actual FOH Labour %<br>Theoretical / Actual FOH Labour %<br><br>REASONS FOR DIFFERENCE?<br><br>Theoretical / Actual Overall Labour hours<br>Theoretical / Actual FOH Labour hours<br>Theoretical / Actual BOH Labour hours<br><br>REASONS FOR DIFFERENCE?<br><br>Theoretical / Actual Overall labour $$<br>Theoretical / Actual FOH Labour $$<br>Theoretical / Actual BOH labour $$<br><br>REASONS FOR DIFFERENCE?

  • Weekly labour total (in %)

  • Make notes on schedule fly

Kitchen close

  • Fridges / freezers cleaned? Take pictures

  • Hoods cleaned including name of who cleaned them ... no streaks/no grease anywhere along back wall? take pictures (two of hoods / two of back wall)

  • Temp check on all fridges?<br><br>Walk in fridge temp<br>Walk in freezer temp<br>Wing fridge temp<br>Beer fridge temp<br><br>Cold end fridge<br>Hot end fridge<br><br>Line freezer<br><br>Bar fridge #1 (close to front door)<br>Bar fridge #2 (close to kitchen)<br>

  • All equipment turned off

  • Dishwasher clean and turned off-take picture

  • Fryers filtered - dump or keep oil from fryer #4 & #5?

  • Take a picture of the floor and shelves in following: walk in fridge/freezer/wing fridge/beer fridge - all should be swept and product covered and clean!!

Security

  • Safe locked

  • Office door locked

  • Lights turned off

  • Is the sea can locked?

  • Signature!

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