Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
OUTSIDE APPEARANCE
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Landscape and Entrance are free of debris and trash?
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Beach Area is clean and Free of Debris?
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Chalkboard(s) updated with current Promo's and Special?
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Umbrellas up and in good working condition?
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Outside dining set-up, clean and organized correctly?
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Sidewalk Appearance?
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Banner are hanging?
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Reader Board up to date?
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Marketing Opportunities
In store Marketing (4 walls)
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Sex-Text table tents in use?
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Current Napkin Holders in use?
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Current drink menu inserts in use?
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Current Marketing Posters/Window Clings hung?
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In-house Chalk Boards updated - Advertising current Promos/Special?
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2GO Flyers are being distributed?
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Drink menus on every table?
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30% of TV's on BUZZTIME?
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Marketing Opportunities
Server Involvement
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KOL uniform policy being followed?
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Pre-shift Meeting set Marketing and suggestive selling goals?
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Service staff have been provided and are using scripts?
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Menu items are explained correctly?
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Service staff are fully aware of ongoing specials and promos ?
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Suggestive selling being used?
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Host mentioning one signature item or daily special while seating guest?
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Guests are greeted properly, thanked and invited to return?
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Ongoing Promos are mentioned by servers?
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Buzztime Tablets being used?
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Buzztime Champion Identified?
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Comment cards/ beachcomber being utilized?
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Marketing Opportunities
LSM
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Weekly Email submitted on time weekly?
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Minimum 5 Hrs. worked each week?
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Utilizing correct documentation for Catering Commission?
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Gas receipts turned in each week?
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Fundraiser / non-profit contacted?
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Fundraiser / non-profit activities booked and executed?
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Business cards exchanged?
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Coupons and flyers utilized ? In house?
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Marketing, Promos, and Coupons are approved and comply with corp trademark and standards?
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Fluid communication w/ Corp. Marketing Team?
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Fluid communication w/ Management?
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Fluid communication w/ staff on current and upcoming promos?
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Community calendar up to date?
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Awareness of KOL Marketing Promos?
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Marketing Opportunities
Management Involvement
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Correct Buttons in POS?
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Coupon Tracker up to date?
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Community Event Calendar hung in office? Updated?
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Social Review Sites checked weekly and responded as needed?
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LSM Gas receipts reviewed and compensation paid?
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Appropriate staffing for fundraisers, promos and events?
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Mascot Scheduled minimum 1 shift a week?
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Fluid Communication with LSM?
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Marketing Opportunities
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Prepared by
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MOD
