L&D Visit Checklist

• L&D Visit Checklist

• Bar

• Conducted on

  Date

• Prepared by

• Staff on shift

LEARNING & DEVELOPMENT

Training

• Do all trainees have a certification date?

  Yes

  No

  N/A

• Certification Date

  Date

• Are learning contracts up to date?

  Yes

  No

• Are there specific tests/paperwork printed?

  Yes

  No

  N/A

• Is the trainee on the bar?

  Yes

  No

  N/A

• Is the trainee on shift with a trainer?

  Yes

  No

  N/A

• Is appropriate training taking place?

  Yes

  No

  N/A

Procedures

• Check 5 products for day dots

  Good

  Average

  Bad

• Check 5 mixes that are made in house

  Good

  Average

  Bad

• Are all decanted spirits/products labelled correctly with name and abv%?

  Yes

  No

  N/A

• Are waste and promo tabs being used correctly?

  Yes

  No

• Check a selection of cut fruit for quality

  Good

  Average

  Bad

• Check a selection of dehydrated fruit for quality

  Good

  Average

  Bad

• Is there enough dehydrated fruit cut?

  Yes

  No

• Are 'how to' sheets for cutting fruit displayed?

  Yes

  No

• Is the fruit cutting risk assessment sheet signed?

  Yes

  No

Staff Standards & Knowledge

• Are uniforms at standard? Minimum 50% staff

  Yes

  No

• Do staff have key points knowledge?

  Yes

  No

• Do staff pass a random cocktail spec?

  Yes

  No

• Are bartenders moving with a sense of urgency?

  Yes

  No

• Are bartenders giving names/handshakes when the opportunity presents itself?

  Yes

  No

• Are the floor standards high? (Surfaces/Menus/Candles/Interaction etc)

  Yes

  No

• Are all staff receiving and reading bi-weekly newsletters? Quiz staff on content

  Yes

  No

  N/A

• Are there spare key points cards and manuals in store?

  Yes

  No

• Watch bartenders for 10 minutes and give feedback..

  Comments

OPERATIONS

• Is the music being played and volume suitable?

  Yes

  No

• Is the temperature suitable?

  Yes

  No

  N/A

• Is the lighting suitable?

  Yes

  No

• Is the morale and energy of the team at company standard?

  Yes

  No

• Is a shift planner in use?

  Yes

  No

• Is the pour test sheet filled in?

  Yes

  No

• Are the toilets clean and stocked?

  Yes

  No

• Is BOH clean and tidy during shift?

  Yes

  No

• Are fridges and freezers clean and at correct temperature? (Fridge 3-5, Freezer -0)

  Yes

  No

• Are all stations open?

  Yes

  No

• Are beautification standards high?

  Yes

  No

• Are trial shift shirts available and clean?

  Yes

  No

BUILDING & EQUIPMENT

• Are tins and muddlers in good condition?

  Yes

  No

• Are the correct mixing glasses being used?

  Yes

  No

• Are bar top mats correct and clean?

  Yes

  No

  N/A

• Are chopping boards clean and being used?

  Yes

  No

  N/A

• Are the correct containers being used?

  Yes

  No

• Is all equipment working and PAT tested?

  Yes

  No

• Do spindle mixers have chains attached?

  Yes

  No

  N/A

• Overall Visit?

  Comments