Title Page

  • Visit No.

  • Location
  • Conducted on

  • L&D visit checklist

L&D visit checklist

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Floor standards

  • Are all the surfaces dry and clean?

  • Are the menus clean and facing the entrance?

  • Are the candles clean and situated below the BE AT ONE menu logo?

  • Are floortenders interacting with the guest?

  • Are floortenders collecting e-mail?

  • Is the floor organization (stall and tables) suitable?

Training Section

  • Do all trainees have a certification date?

  • Are all the workbook up to date?

  • Are there sufficient test and paper work?

  • Spare key points cards and all manuals on store?

  • Weekly/Monthly news letter printed?

  • BE AT ONE shirt in store and clean for trial shift?

  • Is there a trainee on the bar?

  • Is the trainee on shift with a trainer

  • Is appropriate training taking place?

  • Are waste and promo tabs being used correctly?

Standards/Cleanliness

  • Uniform check 50% of staff?

  • Key points card Knowledge check 50% of staff

  • Daily pour test sheet up to date?

  • Check 5 product for day dots! (BOH/FOH)

  • Check 5 mixes that are made in house!

  • Is there enough dehydrated fruit cut?

  • Check a selection of dehydrated and fresh fruits for quality!

  • Are all decanted spirits and products labeled correctly?

  • Are all the stations open?

  • BOH clean and tidy during shift?

  • Kitchen clean and tidy during shift?

  • Staff area clean and tidy during shift?

  • Dehydrator has been cleaned?

  • Fridges clean and at correct temperature? (3-5 degrees)

  • Freezer clean and at the correct temperature (0 degrees and below) ?

  • Stem wear/ glass wear clean?

  • Are any product 85 or 86?

  • Check beautification standards!

Bartender performance

  • Are the Bartenders moving with a sense of urgency?

  • Are the Bartenders using the right technique/equipment/procedure while making the drinks?

  • Are the bartender giving high5/ handshake when the opportunity present itself?

  • Whatch 2 Bartenders for 10 mins each, any issue feedback below!

Atmosphere

  • Is the music being played and volume suitable?

  • Is the moral and energy of the team to company standards?

  • Is the lighting suitable?

  • Enough staff on shift for business level or too many?

  • Are the managers and bartenders aware of any intoxication?

Equipment condition

  • Boston tins, 1/2 tins

  • Mixing glasses

  • Bar mats (Havana logo facing guest)

  • Bar spoons

  • Peelers<br>

  • Straw caddys

  • Strainers

  • Fine striners

  • Chopping boards

  • Muddlers

  • Ice scoops

  • Bitter jars

  • Fruit containers/ Jars

  • Spindle mixers

  • Blenders

  • Floor mats

  • Guiliottine<br>

  • Mandolin<br>

  • Pour spouts

  • Automizer<br><br>

  • Juices bottles

  • Winchester bottles

  • Ice cream scoops

  • knives

  • Wine cooler

  • Spindle mixers have chains attached?

  • Fruit cutting sheet and risk assessment displayed and signed (inc. dehydrated)

  • Electric equipment working and PAT tested?

End of the visit

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