Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Arrival

  • Is the door in the corridor clean

  • Does the bedroom smell neutral on arrival <br>

  • Is the door from the bedroom side clean<br>

  • Does the door have DND, Breakfast Card, Fire Exit sign

Lobby Area

  • Is the wardrobe area clean

  • Does the wardrobe have correct hangers, 5 boys, 3 girls and correct no of clips

  • Are Exec Items in place & clean - Iron & Board, Dressing Gowns, Safe

  • Is the mirror, frame and light on mirror clean

  • Is the interconnecting door, clean, bolt locked, in between doors clean

  • is the ceiling light clean, free of flies

Desk Area

  • Is the desk area clean underneath

  • Is the desk area clean on top <br>

  • Is desk clutter free - all guest room table and desk area free from clutter - all printed material must be placed in collateral stand or in desk drawer

  • Is the desk collateral correct & clean - Menu- IHG Rewards- Guest Promise - Internet Card - Forget Something - No Smoking

  • Is TV collateral clean - video card - remote control - check battery cover

  • Is desk chair clean, legs, fabric, wooden frame

  • Is desk mirror clean , glass & frame <br>

  • Is desk lamp clean, is shade clean <br>

  • Is desk drawers clean inside & on front

  • Is hair dryer clean, ( min 1200 watts) free from fingerprints, sticky stuff, back vent clear

  • Dry cleaning bag and order form to be placed in drawer - in good condition

  • Is the bin clean, inside, outside, any rubbish left inside bag

Tea / Coffee Facility

  • Is the tray clean

  • Is the crockery clean, sachet holder, cups clean & matching

  • Are the glasses ( toughened) clean, matching & on coasters

  • Is the tea/ coffee to standard 4 tea , 4 coffee, 2 decaf, 4 white s, 2 brown s, 2 low cal s, 4 milk ( based on double / double)

  • Is the kettle clean and empty of water

Seating Area

  • Is the window clean, glass inside, area next to handle, bottom ledge free from build up

  • Is the window dressing clean, not creased

  • Is the heater clean, vents, facia, controller

  • Is the heater on pre- heat, winter only

  • Are the tables and chairs clean

  • Is the standard lamp clean - shade- base - lightbulb

Bed Area

  • Is the headboard clean

  • Are the side tables clean <br>

  • Are the bedside lights clean, shades, bulbs<br>

  • Is the collateral correct, notepad & pen <br>

  • Is the phone clean, handle, face plate , room no typed , message light clear

Other

  • Are pictures free of dust

  • Are walls free from dirt, cobwebs & removable marks

  • Is ceiling free of cobwebs & removable marks

  • Are light switches free from fingerprints

  • Is the carpet free from rubbish

  • Is the carpet free from removable stains

The Bed

  • Is the bed presented well ( no extra dressings above brand )

  • Are the pillows correct, tags even, pillowcases clean, pillow protector being used, tag matching pillow type

  • Is the bed throw, clean, increased

  • Is the duvet clean, free from marks

  • Are the sheets clean, free from stains

  • Is the mattress protector clean, free from hairs, stains

  • is the mattress clean, free from stains, is the turning date correct

  • Is the bed base clean and free from stains

  • Is the under the bed, free from litter and dust

Bathroom

  • Is the bathroom door clean - bedroom side

  • is the bathroom door clean - bathroom side - door hook in situ

  • Is the mirror clean

  • Is the sink area clean

  • Is the sink chrome to standard

  • Is the sink area tiles etc clean

  • Toiletries - clean stand - 1 x 20g soap - 1 x 30g soap - shampoo - bath gel - Sani bags

  • Are the glasses correct - toughened not plastic

  • Are the tissues correct - in tissue dispenser

  • Is the Sani bin clean

  • Is the bath area clean

  • Is the bathroom chrome to standard

  • Is the bath area tiles clean

  • Is Shower curtain clean

  • Are bath towels etc compliant inc. rubber bath mat

  • is the toilet clean -outside

  • is the toilet clean - inside

  • Are toilet rolls compliant - 1 in use and 1 on stainless steel reserve holder

  • is the floor clean

  • is the vent clean

  • is the ceiling clean

  • Is the lighting correct

Executive Room Items

  • Wardrobe - iron (auto cut off) - board - bathrobe ( 2 if double occ) - safe

  • Minibar - clean - empty of guest items

  • Minibar - stocked with snacks & drinks - toughened glassware capped or on coaster

  • Comp items - full size chic bar ideally served chilled from minibar ( one per occupant ) - still & spark water must be served chilled from minibar ( one of each per occupant ) - identified on mini bar tariff as comp - replenished daily

  • Phone - speakerphone facility - Magazine - x 1 - business or general interest - placed on coffee table

  • Bathroom - 2 x 30g soap - shampoo - shower gel - body lotion - sewing kit - nail tile - shoe glove - shower cap - 2 face cloths

  • Bathroom - magnifying mirror - clean

DDA Compliance

  • is all the room compliant - all items in reach - pull cords nearly touching floor - 2 robe hooks in bathroom

Sign Off

  • People Auditing

Engineering Issues

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.