LCTUK 2014 PUBLIC AREA

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Car Park

• All bins empty

  Yes

  No

  N/A

• No cigarette ends, bottles, cans or plastic bags on the side road

  Yes

  No

  N/A

• Landscaping all tidy

  Yes

  No

  N/A

Car Park Maintenance

• details

Entrance

• All high level areas - free from cobwebs

  Yes

  No

  N/A

• Planters - in good condition - free from rubbish

  Yes

  No

  N/A

• Bench in good condition

  Yes

  No

  N/A

• Smoking area free from cigarette butts and bin clean

  Yes

  No

  N/A

• Music playing

  Yes

  No

  N/A

• Revolving door clean with no smudge marks

  Yes

  No

  N/A

• Solid mat outside entrance - clean

  Yes

  No

  N/A

Lobby

• Brand scent working and present at entrance

  Yes

  No

  N/A

• Arc welcome mat present and free from stains

  Yes

  No

  N/A

• Lobby area clean and tidy

  Yes

  No

  N/A

• Sofas and chairs are well presented

  Yes

  No

  N/A

• Are all ceiling tiles clean, light fittings clean, vents clean

  Yes

  No

  N/A

• Concierge desk clean and free from dust

  Yes

  No

  N/A

• Luggage carts clean

  Yes

  No

  N/A

• Juice station from 6am-noon Leic only

  Yes

  No

  N/A

• Tasting table from 5pm-7pm - Leic Only

  Yes

  No

  N/A

Reception Desk

• Brand scent working and present at reception desk

  Yes

  No

  N/A

• Back ground music playing

  Yes

  No

  N/A

• Reception desk free from dust

  Yes

  No

  N/A

• Reception desk - de cluttered - free from awards, brochures etc

  Yes

  No

  N/A

• Reception desk lamps clean free of dust

  Yes

  No

  N/A

• Hallmark - IHG rewards check in sign- counter card - enrolment form and posters

  Yes

  No

  N/A

• Minimum of 2 newspapers - in the lobby for guest use (FOC)

  Yes

  No

  N/A

• Luggage carts clean

  Yes

  No

  N/A

Lobby and Reception Maintenance

• details

Ladies Toilets Lobby

• Do the toilets smell fresh on arrival

  Yes

  No

  N/A

• Is the door (lobby Side) clean and free from marks?

  Yes

  No

  N/A

• Is the door (washroom side) clean and free from marks?

  Yes

  No

  N/A

• Is the mirror clean

  Yes

  No

  N/A

• All basins clean?

  Yes

  No

  N/A

• Are all the wall tiles clean

  Yes

  No

  N/A

• Fully stocked hand towels & hand dryer working

  Yes

  No

  N/A

• All bins clean and empty

  Yes

  No

  N/A

• Floor free from tissue papers and clean?

  Yes

  No

  N/A

• Are all ceiling tiles clean, light fittings clean, vents clean

  Yes

  No

  N/A

Toilet Cubicles

• All toilets clean inside and out

  Yes

  No

  N/A

• Side panels of toilets free from splashes

  Yes

  No

  N/A

• Are all door frames - hinges - vents free from dust

  Yes

  No

  N/A

• All toilets have lock, coat hook, toilet roll holder and spare toilet roll holder - all items clean

  Yes

  No

  N/A

• Floor free from tissue papers and clean?

  Yes

  No

  N/A

Men's Toilets Lobby

• Do the toilets smell fresh on arrival

  Yes

  No

  N/A

• Is the door (lobby Side) clean and free from marks?

  Yes

  No

  N/A

• Is the door (washroom side) clean and free from marks?

  Yes

  No

  N/A

• Is the mirror clean

  Yes

  No

  N/A

• All basins clean?

  Yes

  No

  N/A

• Are all the wall tiles clean

  Yes

  No

  N/A

• Fully stocked hand towels & hand dryer working

  Yes

  No

  N/A

• All bins clean and empty

  Yes

  No

  N/A

• Floor free from tissue papers and clean?

  Yes

  No

  N/A

• Are all ceiling tiles clean, light fittings clean, vents clean

  Yes

  No

  N/A

Toilet Cubicles

• All toilets clean inside and out

  Yes

  No

  N/A

• Urinals - clean

  Yes

  No

  N/A

• Side panels of toilets free from splashes

  Yes

  No

  N/A

• Are all door frames - hinges - vents free from dust

  Yes

  No

  N/A

• All toilets have lock, coat hook, toilet roll holder and spare toilet roll holder - all items clean

  Yes

  No

  N/A

• Floor free from tissue papers and clean?

  Yes

  No

  N/A

Disabled Toilets

• Do the toilets smell fresh on arrival

  Yes

  No

  N/A

• Is the door (lobby Side) clean and free from marks?

  Yes

  No

  N/A

• Is the door (washroom side) clean and free from marks?

  Yes

  No

  N/A

• All toilets clean inside and out

  Yes

  No

  N/A

• All toilets have lock, coat hook, toilet roll holder and spare toilet roll holder - all items clean

  Yes

  No

  N/A

• Is the mirror clean

  Yes

  No

  N/A

• All basins clean?

  Yes

  No

  N/A

• Are all the wall tiles clean

  Yes

  No

  N/A

• Fully stocked hand towels & hand dryer working

  Yes

  No

  N/A

• All bins clean and empty

  Yes

  No

  N/A

• Floor free from tissue papers and clean?

  Yes

  No

  N/A

• Are all ceiling tiles clean, light fittings clean, vents clean

  Yes

  No

  N/A

• Baby changing facilities clean

  Yes

  No

  N/A

Toilet Maintenance

• details

Lift

• Is the lift doors clean, free from dust, hand marks?

  Yes

  No

  N/A

• Is the lift door runners clean, free from any dust built up?

  Yes

  No

  N/A

• Lift mirrors clean?

  Yes

  No

  N/A

• Clean skirting, walls free from dust and marks?

  Yes

  No

  N/A

• All lights are in working order?

  Yes

  No

  N/A

Bar Area

• Bar top tidy, not cluttered, clean

  Yes

  No

  N/A

• Bar foot rail clean

  Yes

  No

  N/A

• Back bar presentable, free from rubbish

  Yes

  No

  N/A

• Bar shelving, mirrors etc free from dust

  Yes

  No

  N/A

• Bar working are - shelving, counters clean

  Yes

  No

  N/A

• Bar working area - ice containers - sink etc clean

  Yes

  No

  N/A

• Bar floor clean

  Yes

  No

  N/A

• All marketing collateral / menus in good condition

  Yes

  No

  N/A

• All table tops clean

  Yes

  No

  N/A

• All tables and chair legs free from dust and marks

  Yes

  No

  N/A

• Flooring / carpets free from debris

  Yes

  No

  N/A

• Area free from high level dust

  Yes

  No

  N/A

• Are all ceiling tiles clean, light fittings clean, vents clean

  Yes

  No

  N/A

Restaurant Area

• All marketing collateral / menus in good condition

  Yes

  No

  N/A

• All table tops clean

  Yes

  No

  N/A

• All cutlery and glass clean

  Yes

  No

  N/A

• All tables and chair legs free from dust and marks

  Yes

  No

  N/A

• Flooring / carpets free from debris

  Yes

  No

  N/A

• Area free from high level dust

  Yes

  No

  N/A

• Are all ceiling tiles clean, light fittings clean, vents clean

  Yes

  No

  N/A

• All buffet units clean - chilled

  Yes

  No

  N/A

• Hot buffet units clean

  Yes

  No

  N/A

• Behind buffet are free from items and presentable to guests

  Yes

  No

  N/A

Meeting Foyer Area

• All marketing collateral / menus in good condition

  Yes

  No

  N/A

• All table tops clean

  Yes

  No

  N/A

• All tables and chair legs free from dust and marks

  Yes

  No

  N/A

• Flooring / carpets free from debris

  Yes

  No

  N/A

• Area free from high level dust

  Yes

  No

  N/A

• Are all ceiling tiles clean, light fittings clean, vents clean

  Yes

  No

  N/A

Other Maintenance

• details