Title Page

See it, call it, coach it observation

  • Date and time of observation

  • Completed by:

  • Team Member (TM) observed:

See it, call it, coach it observation

See it, call it, coach it observation.

  • Is this a General Manual Handling observation?

  • When lifting, TM is close to the load with shoulders and feet apart.

  • TM is bending from the hips with bottom out.

  • TM has full grip on the load.

  • TM lifts by straightening hips and bringing bottom back in.

  • TM moving feet and not twisting from waist.

  • TM using correct equipment (e.g. Safety step or ezi kneel pad) where applicable.

  • Other observation.

  • Is this a Apparel Manual Handling observation?

  • TM has full grip on apparel by holding hanger with whole hand.

  • Using both hands to grasp large bundles of apparel.

  • Elbows in when reaching up to hang apparel.

  • TM lifts by straightening hips and bringing bottom back in.

  • Safety step used when hanging items above shoulder height.

  • Other observation.

  • Is this a using Cages Manual Handling observation?

  • Cage in correct working order (including hand guards).

  • Cage is stacked within cage height limits.

  • Load is stable inside cage.

  • Brakes applied when filling into / from cage.

  • Cage is pushed when moving and TM is using both handles.

  • Other observation.

  • Is this a Housekeeping observation?

  • TM maintains access to emergency equipment when working.

  • TM cleans as they go, not causing slip or trip hazards.

  • TM is on the lookout for hazards as they work.

  • Other observation.

  • Is this a Working at Height observation?

  • When using ladders, TM has three points of contact at all times (e.g. 2 hands, 1 foot / 2 feet, 1 hand).

  • When ascending / descending ladders, TM only carrying items they can comfortably carry under one arm (I.e. Maintains three points of contact)

  • TM is aware and uses the tactile tape on reserve ladders to let them know they are coming to the bottom step.

  • Other observation.

  • Is this a Traffic Management observation?

  • TM is wearing high visible vests when in traffic able area.

  • TM is trained to use equipment and safely uses it as per their training (e.g. Pallet jack, Walkie stacker, Forklift).

  • Other observation.

  • Other observation
  • Observation detail.

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