Leading Through the Five Perspectives

• Conducted on

  Date

• Prepared by

• Location

  Select WB0375 WB0486 WB0592 WB0778 WB0838 WB1067

  • WB0375
  • WB0486
  • WB0592
  • WB0778
  • WB0838
  • WB1067

Leadership and Communication

• Pre-shift Huddle Topic

• Pre-shift Huddles validated in OGB

  Yes

  No

  N/A

• Communication board updated

  Yes

  No

  N/A

• P4P binder updated

  Yes

  No

  N/A

• Care Conversation Employee Name

• Care Conversation Tenure

• Manager Meeting validated in OGB

  Media

• FMSAT

  100%-70%

  69.99%-55%

  54.99%-0

People

• Training Tracker Attainment

  65%-100%

  55%-64.99%

  54.99%-0%

• ODP updated

  Yes

  No

  N/A

• Power of Seven in place

  Yes

  No

  N/A

• Review Staffing pars

  Yes

  No

  N/A

• HIPO discussion

• Recognition Board Updated

  Yes

  No

  N/A

• Picture of Recognition Boatd

  Media

• Pride, Care, Love pin pictures

  Media

• Validate Terms are up to date

  Media

• Team Leader Plan

• Turnover %

  Lower >120%

  120%-159.99%

  + 160%

Systems

• Top Critical Safety Checklist Completed

  Media

• RIW’s completed

  Yes

  No

  N/A

• OEW

  85%-100%

  84.99%-75%

  74.99%-0

• BPA follow-up

• RVL completed

  Media

• NSF follow-up

• Validate Food Handlers

  Yes

  No

  N/A

• Validate LTO

  Yes

  No

  N/A

• What days do we interview

  Select Monday Tuesday Wednesday Thursday Friday Saturday Sunday

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

• TTRO (if equal to or above ceiling)

  Select Ceilings 68% (stay above ceiling) Floor 66% (equal to the ceiling) Below Ceiling (Fall below ceiling)

  • Ceilings 68% (stay above ceiling)
  • Floor 66% (equal to the ceiling)
  • Below Ceiling (Fall below ceiling)

• TTRO (between ceiling/floor)

  Select 68% Ceiling 66% Floor (>1.0% improvement) 68% Ceiling 66% Floor (0% to 1% improvement) 68% Ceiling 66% Floor (0% improvement)

  • 68% Ceiling 66% Floor (>1.0% improvement)
  • 68% Ceiling 66% Floor (0% to 1% improvement)
  • 68% Ceiling 66% Floor (0% improvement)

• TTRO (Equal to or below floor)

  Select 68% Ceiling 66% Floor (Move above the floor) 68% Ceiling 66% Floor (Equal to the floor) 68% Ceiling 66% Floor (Stay below floor)

  • 68% Ceiling 66% Floor (Move above the floor)
  • 68% Ceiling 66% Floor (Equal to the floor)
  • 68% Ceiling 66% Floor (Stay below floor)

• Accuracy of Order (If equal to or above ceiling)

  Select Ceiling 78% (Stay above the ceiling) Ceiling 78% (equal to the ceiling) Ceiling 78% (fall below ceiling)

  • Ceiling 78% (Stay above the ceiling)
  • Ceiling 78% (equal to the ceiling)
  • Ceiling 78% (fall below ceiling)

• Accuracy of Order (Between ceiling and floor)

  Select 78% Ceiling 75% Floor (1% improvement) 78% Ceiling 75% Floor (0% to 1% improvement) 78% Ceiling 75% Floor (0% improvement)

  • 78% Ceiling 75% Floor (1% improvement)
  • 78% Ceiling 75% Floor (0% to 1% improvement)
  • 78% Ceiling 75% Floor (0% improvement)

• Accuracy of Order

  Select 78% Ceiling 75% Floor (Move above the floor) 78% Ceiling 75% Floor (Equal to the floor) 78% Ceiling 75% Floor (Stay below the floor)

  • 78% Ceiling 75% Floor (Move above the floor)
  • 78% Ceiling 75% Floor (Equal to the floor)
  • 78% Ceiling 75% Floor (Stay below the floor)

Customer

• OSAT board updated

  Yes

  No

  N/A

• Picture of OSAT board

  Media

• Sertec Reveiw

  Media

• Mystery Shop

  Media

• Net Sales to Plan

  Select >0 0–.005 -.005 - -.01 -.01 - -.015 -.015 - -.02 <-.02

  • >0
  • 0–.005
  • -.005 - -.01
  • -.01 - -.015
  • -.015 - -.02
  • <-.02

• Overall Satisfaction OSAT (Between Ceiling/Floor)

  Select 74% Ceiling 71% Floor (>1% improvement) 74% Ceiling 71% Floor (0% to 1% improvement) 74% Ceiling 71% Floor (Equal to or below floor)

  • 74% Ceiling 71% Floor (>1% improvement)
  • 74% Ceiling 71% Floor (0% to 1% improvement)
  • 74% Ceiling 71% Floor (Equal to or below floor)

• Overall Satisfaction OSAT (Equal to or below floor)

  Select 74% Ceiling 71% Floor (Move above the floor) 74% Ceiling 71% Floor (Equal to the floor) 74% Ceiling 71% Floor (Stsy below the floor)

  • 74% Ceiling 71% Floor (Move above the floor)
  • 74% Ceiling 71% Floor (Equal to the floor)
  • 74% Ceiling 71% Floor (Stsy below the floor)

• Transaction Count

  0% or above comp transaction

Financial

• Schedules Validated

  Yes

  No

  N/A

• Net Sales to Plan

  Yes

  No

  N/A

• Food Cost to Model

  At or Below Food Cost Model

• Controllable Labor to Plan

  At or Below Labor Plan

• Operating Margin to Plan

  +0% and over

  -.01% to -.25%

  -.26% to -.5%

  <-5%

• View Asset protection with GM

  Yes

  No

  N/A

• Comp Sales >5% for Area (Area Roll UP)

  0% - 4.99% = 0 > 5%