Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Arrival

  • Is the door in the corridor clean

  • Does the bedroom smell neutral on arrival <br>

  • Is the door from the bedroom side clean<br>

  • Does the door have DND, Fire Exit sign

Lobby Area

  • Is the wardrobe area clean

  • Does the wardrobe have correct hangers, 5 boys, 3 girls and correct no of clips

  • Is the mirror, frame and light over mirror clean

  • Are Items in place & clean - Iron & Board, Dressing Gowns, Safe

  • Is the mini bar clean inside, outside, on top & no items inside

  • is the luggage stand clean & free from marks

Tea / Coffee Facility

  • Is the tray clean

  • Are the glasses clean, matching & on coasters

  • Is the tea/ coffee to standard 4 tea , 4 coffee, 2 decaf, 4 white s, 2 brown s, 2 low cal s, 4 milk ( based on double / double)

  • Is the kettle clean and empty of water

  • Is the bin clean, inside, outside

Desk Area

  • Is the desk area clean underneath

  • Is the desk area clean on top <br>

  • Is desk clutter free - all guest room table and desk area free from clutter - all printed material must be minimal & presentable

  • Is the desk collateral correct & clean - Menu- IHG Rewards-Internet Card

  • Is TV collateral clean - video card - remote control - check battery cover

  • Is desk chair clean, legs, fabric, frame

  • Is desk mirror clean , glass & frame <br>

  • Is desk lamp clean, is shade clean <br>

  • are desk drawers clean inside & on front

  • Is hair dryer clean, ( min 1200 watts) free from fingerprints, sticky stuff, back vent clear

  • Dry cleaning bag and order form to be placed in drawer - in good condition

Seating Area

  • Is the window clean, glass inside, area next to handle, bottom ledge free from build up

  • Is the window dressing clean, not creased

  • Is the heater clean, vents, facia, controller

  • Is the heater on pre- heat, winter only

  • Are the tables and chairs / sofa bed clean

  • Is the standard lamp clean - shade- base - lightbulb

Bed Area

  • Is the headboard clean

  • Are the side tables clean <br>

  • Are the bedside lights clean, shades, bulbs<br>

  • Is the collateral correct, notepad & pen <br>

  • Is the phone clean, handle, face plate , room no typed , message light clear

Other

  • Are pictures free of dust

  • Are walls free from dirt, cobwebs & removable marks

  • Is ceiling free of cobwebs & removable marks

  • Are light switches free from fingerprints

  • Is the carpet free from rubbish

  • Is the carpet free from removable stains

The Bed

  • Is the bed presented well ( no extra dressings above brand )

  • Are the pillows correct, pillowcases clean & well presented, cushions on bed

  • Is the bed throw, clean, uncreased

  • Is the duvet clean, free from marks

  • Are the sheets clean, free from stains

  • Is the mattress protector & topper clean, free from hairs, stains

  • is the mattress clean, free from stains, is the turning date correct

  • Is the bed base clean and free from stains

  • Is the under the bed, free from litter and dust

Bathroom

  • Is the bathroom door clean - bedroom side

  • is the bathroom door clean - bathroom side - door hook in situ

  • Is the mirror clean

  • Is the sink area clean

  • Is the sink chrome to standard

  • Is the sink area tiles etc clean

  • Toiletries - clean stand - 1 x 20g soap - 1 x 30g soap - shampoo - bath gel - Sani bags

  • Are the glasses correct

  • Are the tissues correct - in tissue dispenser

  • Is the Sani bin clean

  • Is the bath area clean

  • Is the bathroom chrome to standard

  • Is the bath area tiles clean

  • Is Shower curtain clean

  • Are bath towels etc compliant inc. rubber bath mat

  • is the toilet clean -outside

  • is the toilet clean - inside

  • Are toilet rolls compliant - 1 in use and 1 on stainless steel reserve holder

  • is the floor clean

  • is the vent clean

  • is the ceiling clean

  • Is the lighting correct

DDA Compliance

  • is all the room compliant - all items in reach - pull cords nearly touching floor - 2 robe hooks in bathroom

Sign Off

  • People Auditing

Engineering Issues

  • Add media

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