Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Store Information

  • Visit date:

  • Distribution Partner

  • Store #

  • City:

  • State:

  • Did you speak with the Manager On Duty today:

Mosaic

  • Has Mosaic signed the log?

  • Enter the date of the last logged visit

  • Please describe any feedback for Mosiac on this store:

Merchandising Competencies and Cleanliness

  • What Displays were in store?

  • If other displays, please describe:

  • Was 'Promotional' on Lobby Tower and end caps set to current cycle notes?

  • Were all other fixtures set to Planogram?

  • Was current POS up and in correct locations

  • Was the back stock and storage area clean and organized?

  • Are the check lanes full and set to POG?

  • Were any fixtures missing or damaged, please describe:

  • List all Out of Stocks with denominations

  • Were there any temporary shippers and if so where were they placed within the store.

Telecom

  • Was Telecom set to POG? End cap, MSC, or other fixtures ( list locations )

  • List inventory of phones at Customer Service

  • Comments on Telecom ( opportunities, promotional, secret shopper experience in buying a phone, etc. )

  • Take a picture of the handset selection ( each location if multiple )

Customer Service Counter

  • What type of Customer Service counter was it?

  • What equipment and POS is present?

  • Describe current status of Card Zone - POS, opportunities, questions for clerks

  • Customer Service photo

Store Photos

  • Additional Store Photos

Comments

  • Please add any other comments you want to provide regarding this audit:

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