Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

General

  • Entry way/door clean

  • DND sign present and in good condition

  • Door lock functions correctly<br>

  • Mirror is clean

  • No dust present

  • Ceiling/walls are clean

  • Lamp shades are clean faced correctly

  • Phone working, clean and set to line 1

  • Coffee pot/cups/amenities are present and clean

  • Glasses are present, wrapped and clean

  • Window sills are clean

  • Window are locked

  • TV remote is present, functioning and clean

  • Drapes are hung correcty and clean, no holes present.

  • Lights all work

  • Outlets and light switches are clean

Guest room

  • Alarm clock properly set and has back up battery. Alarm is turned off.

  • Bed spread/linen are clean. Ensure rotation of mattress is happening. Super topper Matt pad.

  • Dresser/drawers are clean

  • Extra pillow is in the closet

  • Pen/pad are present

  • Wastebasket is clean with liner

  • Guest directory is present and clean

  • Bible/Morman are presnet and clean

  • Ice bucket/tray/glasses are present

  • Sofa bed/linen/chair are clean

  • Walls are clean and free of marks

  • Night stand is clean

  • Headboard is clean<br>

  • Pictures are clean and dust free

  • Coffee table is clean

  • Desk is clean

  • HVAC setting is correct and functioning

Closet

  • Iron/board is clean , no water remaining, holder is clean, and board has all end caps

  • Bag with blankets and pillows is present

  • Laundry bag and laundry slip are present

  • 3 skirt/5 regular hangers and 2 Satin

  • Closet door clean/ working<br>

Bathroom

  • Door is clean and functioning

  • Countertops are clean

  • Floor/baseboards are clean

  • No Hair Present I.E Ceilings, Bathtub and wall, behind or on toilet, floors.

  • Toilet/seat is clean and in good condition

  • Shower walls are clean, especially higher points which require reaching and attention to detail.

  • Tub is mildew and mold free

  • Sink is clean

  • Chrome/faucet is clean

  • Toilet roll holder/paper is clean and functioning

  • Kleenex is present and one holds in ac vent ?

  • Shower rod/curtain is clean and curtain is hung correctly

  • Terry clean and neat with the correct amount

  • Vent is clean

  • Soap/shampoo is present and properly faced out.

  • Mirrors are clean

  • Walls are clean and free of marks

  • Hair dryer is present and clean<br>

  • Terry reuse card is present and clean

Exterior room/additional items

  • Door frame is clean

  • Threshold is clean<br>

  • No evidence of previous guest

  • Project of day completed

  • TV cleaned correctly

Critical success factor

  • Housekeeping cart is properly stocked

  • Carpet is clean and in good condition

  • Everything in working order - list any Maintenance issues with pics if applicable.

  • No Hair Present

  • Are public areas well maintained during walk of corridors to rooms? List all items for follow up I.e wall paper damage, lights out, carpet spotting needed, elevator / landing condition , service landing condition , stairwell .

  • Is the room Perfect PM ready? If not list items and pictures if applicable <br>

  • Documented inspections completed by:

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