Little Dukes Site Visit

• Location
  Address

• Conducted on

  Date

• Prepared by

• Department leadership

Outside Store

• Is the parking lot clean and free of debris?

  Yes

  No

  N/A

• Snow cleared?

  Yes

  No

  N/A

• Is the lawn mowed and landscaping looking good?

  Yes

  No

  N/A

• Parking lot striping in good repair?

  Yes

  No

  N/A

• Do all signs appear to be working and in good repair?

  Yes

  No

  N/A

• Garbage cans emptied and not overflowing?

  Yes

  No

  N/A

• Any additional comments or observations.

• Add a photo of front of store and fuel price sign

  Media

Pump area

• Do all the pumps appear to all be in working order with no bags on the handles or signs on the pumps? List any concern areas.

  Yes

  No

  N/A

• Are the pumps clean and in good repair?

  Yes

  No

  N/A

• Are the paper towel dispensers full and towels available?<br>

  Yes

  No

  N/A

• Are all the nozzle talkers in place and current?

  Yes

  No

  N/A

• Are the pump toppers in place, current and not faded?

  Yes

  No

  N/A

• Do all the canopy lights work if it is dark outside?

  Yes

  No

  N/A

• Are the salt and washer fluid displays signed correctly?

  Yes

  No

  N/A

• Are the wash buckets clean and full?

  Yes

  No

  N/A

• Is there a squeegee in each bucket? <br>Check to see if there any tears in the heads.

  Yes

  No

  N/A

• Any additional comments or observations.

• Add any photos from pump area

  Media

Car wash area

• Is the car wash open today?

  Yes

  No

  N/A

• Does it appear to be working properly?

  Yes

  No

  N/A

• Comments if you tested the wash.

• Are the overhead doors and bay clean?

  Yes

  No

  N/A

• Does it appear that the vacuum is in working order?

  Yes

  No

  N/A

• Is the air machine working?

  Yes

  No

  N/A

• Any additional comments or observations.

• Add any photos from the car wash area

  Media

Entrance area

• Are the ash trays clean?

  Yes

  No

  N/A

• Are the rugs placed and in good repair?

  Yes

  No

  N/A

• Are the doors and windows clean and free of signs?

  Yes

  No

  N/A

• Any additional comments or observations.

• Add any photos from entrance area

  Media

Restrooms

• Are the fixtures working properly?

  Yes

  No

  N/A

• Are the fixtures clean?

  Yes

  No

  N/A

• Are there towels available?

  Yes

  No

  N/A

• Is the floor clean and free of debris?

  Yes

  No

  N/A

• Any additional comments or observations.

• Add any photos from restroom area

  Media

Beverage bar area

• Are all price signs in place?

  Yes

  No

  N/A

• Is there fresh, hot coffee available?

  Yes

  No

  N/A

• Is there fresh bakery available for purchase?

  Yes

  No

  N/A

• Is the beverage equipment clean and free of calcium and mold buildup?

  Yes

  No

  N/A

• Are the sink and counter tops clean?

  Yes

  No

  N/A

• Does all the equipment appear to be in working order?

  Yes

  No

  N/A

• Any additional comments or observations.

• Add any photos from beverage area

  Media

Cooler area

• Is the cooler front faced?

  Yes

  No

  N/A

• Are the doors and cases clean?

  Yes

  No

  N/A

• Does it appear that all signs and tags are in place?

  Yes

  No

  N/A

• Does it appear that there is proper rotation?

  Yes

  No

  N/A

• How many empty beverage slots are ther?

General store area

• Are the floors clean?

  Yes

  No

  N/A

• List the number of out of stocks on the dry grocery shelving?

• Add any photos from the store area.

  Media

Team member area

• Do all team members have on their name tag?

  Yes

  No

  N/A

• Are the team members in dress code?

  Yes

  No

  N/A

• Does it appear that the team members are greeting and thanking our guests?

  Yes

  No

  N/A

• List any exceptional guest experiences you might have observed.

Checkout area

• Are the displays signed and front faced?

  Yes

  No

  N/A

• Do the checkouts areas look clean and well organized?

  Yes

  No

  N/A

• Any additional comments or observations.

• Add any photos from the checkout area

  Media

General items

• Did you observe any safety concerns in this visit?

• Department performance discussed with manager?