Location Operational Safety Practices Review 2017 Ver 1.4 - STC

• Document No.

• Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Score- Each section will be scored independently, and then combined for a Total Score.

• Scoring of Operational Safety Practices Safety Reviews
  
  The goal is to have every location continually apply the Operational Safety Practices, so that we have the highest levels of safety in the industry.
  
  1. Agree what the best practices are - we have done this, they are as detailed in the OSP Manual.
  2. Clearly communicate these best practices to every manager, supervisor, trainer and leader in the operations - This we have done, all have a copy of the OSP manual.
  3. Challenge location leaders to follow these best practices. This has been communicated in the roll out meetings led by the AGM's.
  4. Review that each location is following these practice on an on-going basis. Regular reviews will take place to ensure that each location is following these Operational Safety Practices. Compliance and lack of compliance will be scored for each required practice. A 10 means 100% compliant a zero means zero compliance.
  5. Continuous Improvement - any areas identified as not being 100% compliant will be recognized and a plan determined and implemented to achieve 100% compliance.
  
  These five steps effected at every location will enable STI to operate the safest practices at every location protecting the students we transport, our drivers and the public.
  
  This guide explains the subjects to be reviewed and how both compliant and non compliant will be scored.
  
  The Five Sections
  Each of the five sections will be scored independently, and first 3 sections will be weighted 2x for the Final overall score. For example:
  
  
  OSP WEIGHTED SCORING GRID
  Actual Score/ Max Score/ Weighted Factor/ Max/ Weighted Actual/ %
  
  Section 1- 8.0/ 10.0/ 2/ 20.0/ 16.0/ 80.0%
  
  Section 2- 7.0/ 10.0/ 2/ 20.0/ 14.0/ 70.0%
  
  Section 3- 6.0/ 10.0/ 2/ 20.0/ 12.0/ 60.0%
  
  Section 4- 10.0/ 10.0/ 1/ 10.0/ 10.0/ 100.0%
  
  Section 5- 10.0/ 10.0/ 1/ 10.0/ 10.0/ 100.0%
  
  TOTAL- 41.0/ 50.0/ -/ 80.0/ 62.0/ 77.5%
  
  
  Please note no scores can be negative. If the available score is 10 and there are multiple infractions, the lowest score is zero, not negative. 
  
  

OSP #1- Vision, Mission & Values. Available score 10 points.

• 1.1- Is VMV poster hung in a prominent position? If not, deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.2- Are "No Unsafe Behaviors" posters at all yard exits. For each exit without sign, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.3- Question 5 drivers individually, at random, as to what the VMV poster stands for and are they aware the concept of the 15 practices. For each driver that does not know, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.4- Review last 5 peventable accidents to see that the behavior that led to the accident was discussed with the driver, as well as what could he been done to prevent that behavior. For each failure, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #2- System To Check Compliance. Available score 10 points.

• 2.1- Verify that a compliance system is in place, used for every driver, applies to all relevant issues, and is current. Verify information <br>by comparing hard files to those in System. If no system in place, deduct -10. Compare compliance roster to payroll records, for each driver not in compliance system, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 2.2- Review 10% (min of 5) Drivers Files to Insure information and documentation in Drivers Files correlates to system. For each that does not, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 2.3- Ensure that system is advising, in advance, of upcoming renewals of expiring credentials, including MVR, CRC and Physical's. If not deduct -4.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #3- Interview Process. Available score 10 points.

• 3.1- Review 10% (min of 5) Drivers Files for documentation of interview, including managers signature and copy in Personnel Section of Drivers File. For each failure, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #4- Pre-Hire and Periodic Reviews. Available score 50 points.

• 4.1- Application must be completed in full, no blanks, no use of N/A, 3 year residence, 10 year employment, prior accident and violations. TM's initials must be on upper left corner, app must be current. For any non compliance, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.3- Hard copy of MVR and/or MVR from prior states, if applicant has recently moved. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.4- Hard Copy of Annual MVR.(or as required by contract) Min of original MVR and 3 years of MVR records. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.5- Certificate of Violations regarding any Motor Vehicle violations,( other than parking violations) which driver was convicted of in the last 12 months, and is verified with MVR with in 30 days. Both sections need to be completed. If Any non compliance, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.6- Certificate of violations retained for 3 years. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.7- Criminal Record check is to be completed by MTO for all new drivers/monitors, including those joining via acquisition or conversion.Hard copies in file as of 1/2017. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.8- CRC: Look to any Federal/Provincal/Local regulations or licensing restrictions that may serve as an absolute disqualification. *Note- if the practice is to only confirm acceptable, there will be no deduction. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.9- CRC: Second, look to any written or contractual policies that disqualifies drivers are followed. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.13- CRC: When a school district does the review, we must have a written approval, as well as hard copies of CRC. Any non compliance, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.14- Copy of initial Medical and current medical should be in the file, or evidence(MVR) it was submitted to MTO, before a driver can transport passengers. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 4.15- Documentation of 3 attempts at Prior Employment verification for all drivers/monitors. For any non compliant, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #5/#6- New/Experienced Driver Training and Certification. Available score 10 points.

• 5.1/6.1-Approved MTO/STA New Driver training documents must be completed and signed by all applicable parties, for each day of training, with dates, times and instructor noted. There should be a narrative for progress written by the trainer for each day, and a satisfactory Final Evaluation must be documented, including narrative. For each deficiency, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #7- Ongoing Training. Available score 10 points.

• 7.1- Check that every driver has attended at least 10 hours if in-service training with in the school year. For any non compliant, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 7.2- Check for Biennial/Annual evaluations(as required by contract) for all drivers with 12/24 month work history for STI. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 7.3- Check that the Biennial/Annual evaluations are documented on approved BTW forms, including narrative, applicable signatures, dates and times. Narrative should include as to driver acceptability or further training required, including positive or negative comments regarding specific abilities. Any non compliance deduct -1

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #8- Preventable Accidents.(Min of 5 files)Available score 10 points.

• 8.1- Documentation must show the accidents root cause was determined, and driver evaluation completed, including re-training. For any non compliance deduct -1

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 8.2- Retrain must be completed before driver returned to route. Also should note if any additional re-training is required. Any non compliance deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 8.3- Review NP Accidents to determine if properly classified, root cause determined, and if sufficient documentation has been done to make determination. Any non complaint deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #9- Sleeping Child Reminder System. Available score 10 points.

• 9.1- Test operation of 10 units, up to and including horn sounding. Any non compliant deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

OSP #10- Vehicle Safety Standards. Available score 10 points.

• 10.1- Completed thorough Pre-Trip on at least 3 vehicles, and check DVIR, with ASM taking part. Each item deficient, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

Total score available for Section 1 is 130. Subtract deductions for Actual score and convert to a score out of 10.

• Deductions- Actual Score- Convert-

SL #1- Driver Involvement with Safety Direction. Available score 10 points.

• 1.1- Review documentation that the last 5 monthly committee meetings took place, and look for the issues addressed, and how the actions were implemented. If does not exist deduct -2 for each month missed.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.2- Interview 1 or 2 Safety Committee members to ascertain the usefulness of this approach and offer ideas to improve. Look for written evidence of this. For each non- compliant, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

SL #2- Create a Behavior Based Safety Process. Available score 10 points.

• 2.1- Look to see that you have this process in place, and that you are keeping it current. If not in place, deduct-2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 2.2- Review existing and prior Heath/Safety Meetings. See that unsafe acts reported were shared with drivers via email blast. If not, deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 2.3- Ask 3 drivers about the process. If drivers are not aware, deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

SL #3- Focus on 15 Safe Behaviors. Available score 10 points.

• 3.1- Ask management how they studied each of these issues and what conclusions they came to about how their branch ensures they do all they can to address these 15 behaviors. If no plan is documented deduct -5.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 3.2- Look to see documentation regarding the action taken to improve these issues. If not documented, deduct -5.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

SL #5- Leaders Involvement in Safety Meetings. Available score 10 points.

• 5.1- Review last 5 sign off sheets from Safety Meetings and agendas to establish Managers involvement with this Safety program. For each meeting the manager missed, deduct -2. (Apply common sense for large locations, as to manager attending multiple meetings)

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

SL #6- Leaders involvement with Accidents. Available score 10 points.

• 6.1- Check discipline notices for Branch Managers involvement and see that warning letters included past accident history, and future ramifications. Review last 5 accidents, for each BM not involved, deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 6.2- Confirm warning letter with past history and future ramifications was completed and delivered. Review last 5 accidents, if not completed, deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

SL #7- Leaders Safety Leadership of Drivers. Available score 10 points.

• 7.1- 10 drivers should be asked 10 questions(page 41) concerning safety knowledge. For each driver that scores less that 80%, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

SL #8- Leaders Knowledge & Understanding of Safety Leadership Program. Available score 10 points.

• 8.1- BM and 2-3 Supervisory Staff should be given Safety Leadership test (page 43- 47) to insure their knowledge and utilization of the program at the location. For each leader that scores less that 90%, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

Total score available for Section 2 is 80. Subtract deductions for Actual score and convert to a score out of 10.

• Deductions- Actual Score- Convert-

TCP #1- TCP Training Course. Available score 10 points.

• 1.1- Every trainer went through TCP and is documented.<br>For each failure, deduct -2

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.2- Trainers will take exam( page 50-52)to ensure they know these practices.<br>Each trainer who scores less than 80%, deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

TCP #2- Help Trainees Understand and be Comfortable w/ Training Process. Available score 10 points.(Min 5 trainees)

• 2.1- Reviewer will interview trainees, who have trained in the past six months, about their experiences. Questions to be asked are detailed in Trainer Evaluation section.( page 55) If possible, talk to trainee, if not review completed forms. Total Points 75. Any grade under 80% (60 points) deduct -2.<br>For each rating below 3, deduct - 1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

TCP #3- Review of trainees hired in past 6 months. Available score 10 points.

• 3.1- Any trainees who have completed the training and have left will be called and asked the same questions and why they left.( should we require exit interview and review here) They will be asked if our training process influenced them leaving. <br>For any comments negative to the trainer, deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 3.2- The rate of trainees that drop out after being completely trained and delivered to operations will be considered.<br>If drop out rate in past 6 months exceeds 30%, deduct -5.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

Total score available for Section 3 is 30. Subtract deductions for Actual score and convert to a score out of 10.

• Deductions- Actual Score- Convert-

(Replaces US OSHA, Not is OSP)Available score 10 points.

• 1.2- Process log completed and current. If not deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.3- Shop employees all go through the safety programs each year and documented in process log. If not deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.4- Lock out/ tag out being followed. If not deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.5-MSDS logs current and easily available. If not deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.6- Shop is clean and safe. If not deduct -2.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

• 1.7- All Shop personnel are trained in WHIMS If not deduct -1.

  ✅

  -1 to -2

  -3 to -10

  Not Reviewed.

Total score available for Section 4 is 10. Subtract deductions for Actual score and convert to a score out of 10.

• Deductions- Actual Score- Convert-

• Is the STI Top Ten Poster hung in a prominent place?

  Yes

  No

  N/A

• Is the Sleeping Kids Reminder Poster hung in a prominent place?

  Yes

  No

  N/A