Lone Working Risk Assessment - Zest Safety Ltd

• Date conducted on

  Date

• Workers Name (the person that is lone working)

• Workers Position / Role

• Risk Assessment Completed by

• Assessors Position / Role

• Description of the Lone Working (e.g., Retail, Sales Rep, Home-Based) & frequency of the lone working:

• Site conducted (for Retail Sites only)

  Select

WORK ENVIRONMENT & CONDITIONS

• The working environment is free from any known hazards (e.g., physical risks, security risks, electrical hazards)?

  Yes

  No

  N/A

• Has the work environment been inspected for safety hazards (slips, trips, fire risks, electrical risks) in the last 6-months?

  Yes

  No

  N/A

• Are there adequate lighting and safety measures in place, especially for opening/closing the premises or working late?

  Yes

  No

  N/A

• Has the worker completed the SOP for the use of the step ladder & is deemed as competent?

  Yes

  No

  N/A

SECURITY RISKS

• Are there potential risks of aggressive customers or theft / robbery in the working environment? (e.g. High crime area, known recent robberies nearby, persons hanging around outside etc)

  Yes

  No

  N/A

• Are security measures in place, such as alarm systems or panic buttons?

  Yes

  No

  N/A

• Does the door to the storeroom have a door that closes and has a working & secure locking mechanism?

  Yes

  No

  N/A

• Has overnight accommodation been assessed for suitability of the security applicable to the person who stays there? Need to ask the worker if the premises is secure enough for them and they feel safe.

  Yes

  No

  N/A

• Is there a buddy system in place for check-ins during opening/closing hours?

  Yes

  No

  N/A

• Are there emergency contact details available for nearby colleagues or supervisors?

  Yes

  No

  N/A

PSYCHOSOCIAL RISKS

• Has the worker actively communicated that they feel comfortable and supported in managing stress and mental health related to lone working? If ‘no’, requires follow-up actions

  Yes

  No

  N/A

• Are there measures in place to reduce isolation (e.g., regular check-ins, communication with team members)?

  Yes

  No

  N/A

• Has the worker been given the opportunity to work from the company office & there is a dedicated desk available if they wish to?

  Yes

  No

  N/A

HEALTH & MEDICAL RISKS

• Is the worker free from any medical conditions that may be affected by lone working?

  Yes

  No

  N/A

• Are emergency procedures in place in the event of sudden illness or injury?

  Yes

  No

  N/A

• Is a first aid kit available at the lone working location (or in the car for Area/Territory Managers)?

  Yes

  No

  N/A

• Does the worker know how to report accidents or near misses?

  Yes

  No

  N/A

DRIVING

• Does the worker drive long distances (over 100 km total trip) or for extended periods?

  Yes

  No

  N/A

• Does the worker have to work more than 10-hours in a single day due to long driving distances?

  Yes

  No

  N/A

• If the worker drives long distances is the car provided suitable, large enough and comfortable enough for the long distances?

  Yes

  No

  N/A

• Have maximum driving hours and minimum breaks been discussed and agreed with the worker?

  Yes

  No

  N/A

• Are driving routes and schedules planned, amended, and documented in advance to include regular rest breaks and the use toilet facilities?

  Yes

  No

  N/A

• Does the provided company car have a traction control system (TCS) and Anti-lock braking system (ABS) fitted?

  Yes

  No

  N/A

• Does the provided company car have an automated emergency braking (AEB) system fitted?

  Yes

  No

  N/A

• Does the provided company car have a lane assist or lane departure warning system fitted?

  Yes

  No

  N/A

• Does the provided company car have blind-spot indicators fitted?

  Yes

  No

  N/A

• Does the provided company car have at least 3-airbags situated around the driver (not including the passenger airbags)?

  Yes

  No

  N/A

• Is the worker trained in defensive driving techniques?

  Yes

  No

  N/A

• Is the vehicle equipped with a fire extinguisher?

  Yes

  No

  N/A

• Is the vehicle equipped with emergency contact information?

  Yes

  No

  N/A

• Is the vehicle equipped with hands free mobile phone controls on the steering wheel?

  Yes

  No

  N/A

• On average how many nights per month are spent away from home whilst travelling

  Over 8-nights

  6-8 nights

  4-5 nights

  0-3 nights

• Are travel itineraries shared with a Manger or colleague for remote or rural trips?

  Yes

  No

  N/A

ERGONOMIC AND PHYSICAL RISKS (Home-Based Workers)

• Has the worker completed an ergonomic self-assessment for their home workstation?

  Yes

  No

  N/A

• Is the home workspace set up with proper ergonomic equipment e.g., adjustable chair, monitor, keyboard, wrist supports (if required), gel-mouse pad (if required)?

  Yes

  No

  N/A

• Has the worker agreed that they take regular breaks to avoid prolonged sitting or repetitive strain (no longer than 2-hours at a time at the computer maximum)?

  Yes

  No

  N/A

EMERGENCY PREPAREDNESS

• Are emergency contact numbers easily accessible?

  Yes

  No

  N/A

• Does the driver have a hi-vis vest in the car?

  Yes

  No

  N/A

• Does the worker have a means of communication (e.g., phone, two-way radio) in case of emergencies?

  Yes

  No

  N/A

• Do all the areas the worker travels through have mobile phone service coverage?

  Yes

  No

  N/A

COMMUNICATION

• Are there established protocols for regular check-ins or status updates?

  Yes

  No

  N/A

• Does the worker contact their manager immediately each time after they lockup the premises at night or have retired from work for the evening to confirm they are safe? (this could be a text message or call)

  Yes

  No

  N/A

• Has the worker received a copy of the latest HSE Committee meeting minutes?

  Yes

  No

  N/A

TRAINING & AWARENESS

• Is the worker trained to deal with aggressive persons or conflict situations?

  Yes

  No

  N/A

• Has the worker received the ‘EAP support services‘ Toolbox talk in the past 12-months?

  Yes

  No

  N/A

• Has the worker been provided with a copy of the Lone Working Guidelines (Guide-305) and they have indicated it has been read?

  Yes

  No

  N/A

• Has the worker received the ‘Psychosocial risks’ Toolbox talk in the past 12-months?

  Yes

  No

  N/A

• Has the ‘Dealing with emergencies, Fire & Evacuations’ Toolbox Talk been completed in the past 12-months?

  Yes

  No

  N/A

• Has the ‘Driving safety; fatigue’ Toolbox Talk been completed in the past 12-months?

  Yes

  No

  N/A

• Has the ‘Driving safety; ergonomics, breaks, and stretching’ Toolbox Talk been completed in the past 12-months?

  Yes

  No

  N/A

• Has the worker received the ‘AMV Safe Driving Policy’ and indicated it has been read (via Employment Hero)?

  Yes

  No

  N/A

• Has the worker received the cybersecurity training?

  Yes

  No

  N/A

Sign-Off

• Signature of person completing the risk assessment

  Sign