Information

  • Branch

  • Conducted on

  • LOSS PREVENTION MANAGER

  • Manager

Visit Checklist

Physical Security

  • Security of company and personal property - iPads, keys mobiles etc

  • iPad - PIN protected, no unapproved apps, view history

  • Key holder details up to date?

  • PIR check - all PIR's un obstructed?

  • Perimeter walk - any signs of damage, attempted break in?

  • Safe Check - check for value of cash to be banked

  • CCTV - working, date/time correct, tills/safe/doors covered?

  • Clocking In/Out - are all staff clocking in and out on a daily basis?

  • Cybertill access codes confidential?

  • Back Office passwords changed?

  • Counter area tidy, no receipts and paperwork lying around?

Cash Management

  • Cash check

  • Start of Day float - denominational breakdown recorded and slip signed?

  • Float set at £50.00 on daily basis?

  • Session Z-Read showing evidence of being checked prior to EoD?

  • Are cash and Finance amounts recorded correctly?

  • Transaction listing printed with evidence of being checked?

  • Cash paperwork complete and correctly filed?

  • Cash/Till lifts being conducted as per procedure?

  • Session Declaration/Banking being performed on a daily basis?

  • Banking confirmation being completed on day of banking?

  • Separate bank slips used for each day?

  • Banking performed minimum 3 times a week?

  • Margin - vs Area

  • Discount Report - Correct auth levels used, authorisation codes present?

  • Refunds - all refund paperwork present and correct, signed by customer?

  • Have all refunds been processed correctly on the system?

  • Petty cash - all petty cash expenditure authorised by Loss Control?

  • Correct reason codes being used?

  • Petty cash paperwork sent to Accounts for previous month?

  • Debtors Report - age and value

Stock Management

  • Inventory checks on laminates, woods and underlay completed on a weekly basis?

  • Inventory paperwork filed?

  • Stock adjustments reported on a weekly basis?

  • Review adjustments for previous month. Are controls in place?

  • Weekly Stock Management Report - completed on a weekly basis?

  • Purchase Order Review

  • IBT Review

  • Mail Orders Pending Review

  • Nominus Report

  • Return to Supplier

  • Free Stock Valuation

  • Continue Sale Report - correct reason codes being used?

  • Damages - all damages segregated and accounted for?

  • Customer Collections - segregated and labelled up

Stock Check

  • Laminate Count - full count conducted. 100% accuracy = 3 90% to 99% = 2 80% to 89% = 1 Below 80% = 0

  • Wood Count - full count conducted. 100% accuracy = 3 90% to 99% = 2 80% to 89% = 1 Below 80% = 0

Action Plan

Agreed Actions Required

    Actions Required
  • Agreed Action Needed

  • By When

  • By Who

  • Comment

  • Loss Prevention Manager Comments

  • Managers comments

  • I agree the above actions will be completed by the agreed dates:

  • Manager

  • Regional Manager

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