Title Page
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Branch Name
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Branch Number
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Conducted on
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Conducted by
FCA
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Team fully understand How / Why we complete the Needs Form? (Target 100%)
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Team fully understand the 4 Must Do's and CATI performance? (Target 80%)
STAR
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Team fully enrolled on STAR including Thumb Print and understand clocking in / out process?
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Rota's always entered 6 week in advance?
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Manager working 75% Saturday's & 50% Sunday's?
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Timecards fully completed by 11am every Monday?
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BM hours sent to TPC every Sunday?
Loss Prevention
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MSC's completed as per store Grade? (Green 2 x per week, Amber 4 x per week & Red 5 x per week)
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All cover sheets are in place and used for every MSC, Delivery and Audit?
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Stock integrity self audits completed and actions put in place to minimise losses?
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Deliveries checked at earliest opportunity and stock immediately secured?
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All Bank lodgements completed on day of money collection?
Day To Day
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CFC accessed daily?
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Banking completed daily, cash up entered into bank book and cash sealed in envelope?
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Goods out and Contracts completed 3 x per week?
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Conference call 100% attendance and cascade?
People
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Monthly BSC reviews completed with every CC?
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Holding team to account on performance and management requests using standard form of media? (Coaching cards and IDD's)
BM Agreement
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