Title Page

  • Branch Name

  • Branch Number

  • Conducted on

  • Conducted by

FCA

  • Team fully understand How / Why we complete the Needs Form? (Target 100%)

  • Team fully understand the 4 Must Do's and CATI performance? (Target 80%)

STAR

  • Team fully enrolled on STAR including Thumb Print and understand clocking in / out process?

  • Rota's always entered 6 week in advance?

  • Manager working 75% Saturday's & 50% Sunday's?

  • Timecards fully completed by 11am every Monday?

  • BM hours sent to TPC every Sunday?

Loss Prevention

  • MSC's completed as per store Grade? (Green 2 x per week, Amber 4 x per week & Red 5 x per week)

  • All cover sheets are in place and used for every MSC, Delivery and Audit?

  • Stock integrity self audits completed and actions put in place to minimise losses?

  • Deliveries checked at earliest opportunity and stock immediately secured?

  • All Bank lodgements completed on day of money collection?

Day To Day

  • CFC accessed daily?

  • Banking completed daily, cash up entered into bank book and cash sealed in envelope?

  • Goods out and Contracts completed 3 x per week?

  • Conference call 100% attendance and cascade?

People

  • Monthly BSC reviews completed with every CC?

  • Holding team to account on performance and management requests using standard form of media? (Coaching cards and IDD's)

BM Agreement

  • Add signature

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